Market Insights: Identify and analyze market trends, competitor activities and keep abreast of new developments in the e-marketing world & emerging technologies and potential Away from Home channels.
Analyse user conversations, feedback, and agent execution traces to identify capability gaps and usability issues. Turn recurring problems into actionable improvements and follow through on resolution.
Analyse user conversations, feedback, and agent execution traces to identify capability gaps and usability issues. Turn recurring problems into actionable improvements and follow through on resolution.
Lead data sharing and reporting (sell‑in, sell‑out, inventory, customer performance across the traffic/conversion drivers), turning numbers into clear actions and chair regular performance and strategy reviews.
Enterprise Partnership establish: Works with external digital commerce platforms to identify and execute enterprise level growth opportunities and drive T2T enterprise partnership.