Lead digital marketing initiatives including social media, SEO, CRM, influencer/KOL campaigns, TikTok affiliates, live commerce, and brand-building activities to enhance customer acquisition and retention.
Lead, coach, and develop the E-Commerce and Social Media team, setting KPIs, monitoring performance, and driving continuous improvement.
Monitor and analyze key business metrics, including sales performance, profitability, platform performance, and customer retention, providing regular reports to management.
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Digital Marketing Strategy
E-commerce Management
Social Media Marketing
Customer Relationship Management (CRM)
Content Marketing
Analytics and Reporting
E-commerce Platform Management
+5
Posted
18 days ago
Chat Available
You can chat with the employer only after applying for this job.
• Basic knowledge of Microsoft Excel
PowerPoint & Google Sheet
• Strong Communication Skills
able to provide concise information
• Market Competitors Analysis & Ecommerce Data Compilation skill
• Positive work attitude and able to work without much supervision
+4
Posted
18 days ago
Chat Available
You can chat with the employer only after applying for this job.
Build and maintain strong, long-lasting relationships with key decision-makers at client organizations, serving as their primary point of contact.
Conduct thorough market analysis and business analysis to identify opportunities for growth and optimization within each key account's ecommerce operations.
Negotiate favorable terms and agreements with key accounts, ensuring profitability and mutually beneficial partnerships.
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Build and maintain strong, long-lasting relationships with key decision-makers at client organizations, serving as their primary point of contact.
Conduct thorough market analysis and business analysis to identify opportunities for growth and optimization within each key account's ecommerce operations.
Negotiate favorable terms and agreements with key accounts, ensuring profitability and mutually beneficial partnerships.
...
Build and maintain strong, long-lasting relationships with key decision-makers at client organizations, serving as their primary point of contact.
Conduct thorough market analysis and business analysis to identify opportunities for growth and optimization within each key account's ecommerce operations.
Negotiate favorable terms and agreements with key accounts, ensuring profitability and mutually beneficial partnerships.
...
Lead monthly performance reviews and strategic discussions with Brand Owners (spanning Fella Design, Ashley Furniture, and other portfolio brands).
Present clear, data-driven insights on local competitor operational models, market trends, and campaign effectiveness to shape future retail strategies.
Bachelor’s Degree in Marketing, Business Administration, E-Commerce, or a related field.
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The E-commerce Manager is a full-time, on-site role based in Shah Alam. This role is responsible for managing and optimizing online sales channels, including company websites and marketplace platforms, to drive revenue and improve customer experience. Daily tasks include monitoring product listings, pricing, promotions, and inventory accuracy, as well as coordinating with internal teams on content, visuals, and campaign execution.
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Own and manage commercial budget, ensuring optimal investment allocation to deliver both revenue growth and profitability targets. Lead pricing, promotion and assortment strategies, balancing growth and profitability in eCommerce channels.
Define our pricing and trade terms strategy to support our growth ambition. Align with the Regional/Global approach, especially for international e-commerce KA.
Collaborate across internal and external pillars and stakeholders including creation of JBPs, trading terms, ways-of-working with marketplaces and social channels.
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Familiarity with basic graphic design tools such as Canva for simple promotional materials is an advantage.
Good communication skills in English and Bahasa Malaysia. Proficiency in Mandarin is an added advantage to support communication with Mandarin-speaking customers, suppliers, and business partners.
Strong organisational, analytical, and problem-solving skills.
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Run Affiliate Programs: Set up and optimize brand affiliate campaigns on TikTok Shop, handling commission structures, product sampling setups, and creator targeting.
Strategic Creator Matching: Pair appropriate creators with the right brands and products using category, audience demographics, and historical performance data.
Briefing & Execution: Brief creators clearly on specific campaign objectives, content compliance rules, and key product selling points.
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