Aid in annual framework negotiations with platforms (Lazada/Shopee/TikTok), resource coordination, and budget planning.
Develop and maintain strong relationships with key players in the local e-commerce ecosystem to increase market share and drive sales growth.
Conduct in-depth analysis of local market trends, consumer behavior, and campaign performance to continuously optimize strategies and maximize sales.
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User Enablement: Partner with the training team to organize product function training sessions and Q&A support, ensuring frontline customer service teams understand the functions, know how to operate them, and can apply them effectively in practice, thereby improving product adoption and value realization.
Quarterly Requirement Management: Support different business lines in collecting, reviewing, and submitting quarterly requirements. Proactively work with stakeholders to resubmit and follow up on historical backlog items, ensuring the completeness and timeliness of the requirement pipeline.
Optimization of Upstream and Downstream Collaboration Mechanisms: Continuously iterate the requirement communication mechanism across upstream and downstream teams. Through process optimization, earlier involvement, and standardized output, help upstream teams build stronger judgment on whether service-side modifications are needed in the early requirement stage, reducing requirement changes and resource waste.
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