Lead workforce planning and contribute to the annual people-cost forecast, developing sustainable short-, medium- and long-term plans aligned with business objectives.
Employee Relations & Incident Handling: Act as a primary point of contact for employee grievances and emergency incidents within the stores, ensuring professional resolution and minimal business disruption.
Understand the internal and external customer environment, needs and expectations, thereafter work out the practical add value solutions to close the gap and support business growth
Manage and maintain the online Media Center, including uploading press releases, digital coverage and print clippings, and ensuring PR coverage and agency reports are accurately filed and maintained.