Provide technical guidance to junior/outsourced developers and promote agile methodologies and best practices within the project team.
Lead the delivery of B2B application development projects throughout the entire lifecycle, from ideation and business case development to deployment and support.
Collaborate with and provide technical oversight to internal teams and external vendors to ensure the successful implementation of solutions.
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Managing Reporting Environment: Design and manage the reporting environment, including data sources, security, and metadata, ensuring efficient and secure data handling.
Business Needs and Solutions: Identify business needs, analyze data, and develop solutions to improve processes and achieve business goals, supporting initiatives for data integrity and normalization.
Collaboration and Compliance: Collaborate with teams to develop and implement data management solutions through Azure DevOps (ADO), ensuring compliance with data governance policies and procedures, and troubleshooting the reporting database environment and reports.
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Conduct testing and quality assurance to ensure the reliability and accuracy of in-house developed software.
Maintain and modify/ upgrade software co-developed with or implemented by external vendors, including hands-on post-project completion upgrades/ modifications.
Bachelor’s degree in Computer Science, Software Engineering, Mathematics (STEM) or a related field.
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Prepare and pro-actively execute sales plan, perform account opening, cross selling, up selling and engagement with customers for retention and referrals
To drive NTB customer acquisition (wealth and retail customers) and customer experience to broaden the Bank's customer base
Maintain the global M365 platform, such as but not limited to: Platform planned maintenance, updates, and upgrades; patching; migrations; consolidations; deployments; project support.
Maintain, assess and test the new features for Exchange Online & M365 Collaboration services released by Microsoft.
Proactively ensure the highest levels of security and availability.
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Qualifications & Experience * Bachelor's degree (BS/BA) or equivalent experience; MBA is advantageous. * At least 10 years of successful sales experience in capital medical equipment, medical imaging, medical devices, medical IT, or related fields * Proven ability to manage multiple client relationships across a large geographic territory * Experience in both direct and indirect (channel/intermediary) sales is preferred * Fluent in English
Technical / Functional Expertise * Strong understanding of the national healthcare landscape, including policy and legislative changes affecting Imaging * Practical knowledge of workflow within and around Radiology and understanding of roles of clinicians, staff, and administrators * Strong knowledge of Imaging technologies (especially DR) and related medical systems * Understanding of company and competitor landscape, with ability to position offerings effectively * Excellent DR and IT product knowledge and applicability in customer environments * Ability to represent multiple product portfolio items and create technically appropriate proposals using quoting systems * Capability in product demonstrations and creating solution migration paths * Experience in developing and managing business planning and tracking tools with intermediaries * Strong territory management, sales strategy development, and forecasting skills * Proficiency in CRM tools and territory data management
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Oversee and support day to day work of and ensuring accurate and timely execution and work closely with stakeholders to identify issues and translate them into technical requirements for system updates or setups.
User support & troubleshooting – Point of contact for system errors and manage data integrity.
Accurate and timely execution of agreed day to day processes supporting the business unit and taking ownership of the functions across a range of Private Capital Services structures.
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Promote and cross-sell the Bank’s related products.
Participate in branch marketing and promotional activities and support smooth event execution.
Review clients’ credit limits to ensure they align with collateral, financial standing, and track record, reducing contra losses and strengthening risk management.
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Prepare and pro-actively execute sales plan, perform account opening, cross selling, up selling and engagement with customers for retention and referrals To drive NTB customer acquisition (wealth and retail customers) and customer experience to broaden the Bank's customer base
Degree or Diploma holder
Have at least 2 years’ experience preferably with Wealth and Banca products in any FIs
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Work with numerous internal stakeholders including Onboarding, Technical Support and Business Development.
Deliver Annual Program reviews
Monitor inflow of CSM requests, community feedback, and NPS data, using these early warning systems to proactively liaise with customers and ensure service excellence through confident and empathetic engagement.
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