Manage the AI Platform team cluster directly: AI Platform Engineer, AI Data Architect, and LLM Ops / MLOps Engineer
Provide technical direction and functional oversight to the AI Data Architect on AI data foundation design — embedding strategy, vector DB design, knowledge graph ingestion approach
Coordinate with the Applied AI cluster on technical requirements for use case delivery and review Applied AI Engineers' architecturally significant decisions
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Manage operational and compliance duties, including handling product complaints and pharmacovigilance submissions, preparing accurate quotations, updating CRM tools, and completing required reports on time.
Represent the company professionally by conducting hospital-level talks, participating in industry events and trainings, supporting tenders/contracts, staying on standby/on-call as required, and collaborating effectively as a team player.
Bachelor's degree in any discipline preferably in Business or Science.
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Monitor key performance indicators as well as support analysis and reporting to inform decision-making processes.
Manage procurement projects end-to-end, including coordinating across multiple stakeholders to gather required information, and develop justifications to secure funding approval.
Collaborate across clinical and non-clinical teams to deliver patient-centric initiatives, operational strategies and sustainable care models.
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Manage C&B projects for Non-Medical family groups end-to-end, conceptualise, simulate and implement strategies and manage change management.
Stay abreast of compensation developments for healthcare, and economic indicators to support C&B strategies and initiatives. Keep abreast of local C&B best practices and legislative changes to ensure compliance.
Work closely with Policy team on review of Group HR policies and HR information systems to ensure alignment with changes to C&B programmes
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Maintain, build, and manage strong working relationships with agents and other channel partners
Travelling in Malaysia to seek out new opportunities and customers, while maintaining strong relationships with existing clients to maximize upselling potential and repeat business
To share knowledge, best practice and experience with the wider Taylor and Francis product and sales teams
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Maintain structured, error-free documentation for all campaigns, including briefs, proposals, contracts, reports, and billing records.
Track and report campaign performance metrics—budget pacing, ad credits, profitability, and success rates—using data dashboards and real-time analytics.
Mentor, guide, and supervise performance marketing specialists, interns, and external vendors to ensure smooth workflow and delivery standards.
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