To perform upgrade/downgrade requests and explain ward charges differences for patients/next-of-kins requesting to upgrade/downgrade between private and subsidised wards so as to ensure government subsidies are utilised appropriately
Lead the end-to-end execution of ERP implementation projects and data integration to ensure project delivery and issue resolution.
Establish and implement robust IT governance frameworks and standard operating procedures (SOPs) across international subsidiaries.
Develop operational standards, identity and access management (IAM) policies, data governance protocols, and disaster recovery strategies in compliance with local regulatory requirements and Group IT governance standards.
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Develop model and prompt versioning, telemetry, model monitoring and usage reporting.
Implement prompt, tool and model evaluation suites to test answer quality, safety, tenancy and regression risk.
Build guardrails that prevent models from choosing unauthorised client context, accessing raw data outside approved contracts, or exposing sensitive values in outputs.
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Act as a strategic finance partner to business units on major commercial decisions by providing financial challenge, investment discipline and recommendations on financial viability.
Support finance-related governance matters, including review of approval papers, financial delegations, control gaps, risk areas and compliance with internal policies.
Coordinate with internal auditors on internal audit reviews, management responses, remediation plans and follow-up actions.
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Plan and execute CX Recognition programmes, including awards gala and incentive trips, to drive desire and adoption of the RHB Way across the service chain.
Develop change management plans and internal communications, ensuring awareness, desire, knowledge, adoption, reinforcement of the RHB Way Culture.
Design and manage the CX competency framework and programmes to ensure all RHBians are future ready with customer centricity as a core competency.
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Ensure compliance with both local legislation and procedures in all areas of accounting, tax, and finance operations. This includes filing of GST, transfer pricing and other submissions as required by various authorities.
Support treasury operations in a multi-currency environment and cash management for entities in the region.
Liaise and maintain relationships with external stakeholders including external auditors, tax agents, advisors, and partners etc.
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Partner with healthcare insurers and corporate healthcare providers to identify opportunities for preferred provider arrangements, panel expansion, and new care delivery models.
Identify new business opportunities, service expansion initiatives, and market development strategies.
Analyse business performance, market trends, and competitive intelligence to drive revenue growth and profitability.
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Monitoring & Safety: Monitor tunnel deformation, settlement, and convergence using specialized equipment, and ensure compliance with Occupational Health and Safety procedures
Pre-computation & Verification: Verify accuracy of pre-computation plans before setting out and ensure all build-ups follow approved construction drawings.
Data Analysis & Reporting: Process survey data, update, and prepare as-built drawings, cross-sections, and reports.
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Ability to know how to work out prelims, budgeting and monitor cost report.
Ability to manage Subcontractors and plan in progress for all works on site.
Involve in planning all works on site, including program schedules and construction methods, forecast equipment, material and manpower requirement, and control usage and wastages of all.
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