Leadership and Core Skills Capabilities: Develop and execute programs that build core and future-ready skillsets, including leadership, strategic thinking and change management capabilities.
Work with supplier/internal team for materials, fixtures, props, POP/POSM and/or other items for the store/ promotions/ events and ensuring timely, optimized & cost-effectiveness implementation.
Identify and coordinate potential collaboration opportunities with Key Opinion Leaders (KOLs), influencers, and content creators, including outreach, engagement, content seeding, and tracking of deliverables
Review project performance, identify operational gaps and risks, and coordinate with relevant departments to ensure timely execution and follow-through.
Monitor operational budgets, maintenance expenditure, and contractor performance while implementing cost control measures. Ensure compliance with Workplace Safety & Health (WSH), statutory regulations, fire safety requirements, and company policies through regular inspections and audits.
Identify and assess key risks and controls across end-to-end business processes, focusing particularly on areas where business models, revenue streams, or operating practices are evolving.
Manage the full project lifecycle, from initial concept and business-needs identification through solution design, configuration, development requirements, implementation, documentation, training and handover.
Gather, analyse and document business and functional requirements through BRDs, user stories, process flows, acceptance criteria and supporting artefacts.
Build robust diverse talent pipelines and develop recruitment strategies to fill pipeline positions in a timely and cost-effective manner while continuously discovering and exploiting new sourcing channels to align with market practices and trends.