Maintenance & Repairs: Perform routine maintenance, troubleshooting, and repairs on surveillance systems, including cameras, servers, and peripheral devices.
System Upgrades: Install and upgrade software and firmware on surveillance equipment, ensuring systems are up to date with the latest technology and security patches.
Technical Support: Provide on-site and remote support to clients, assisting with any technical issues or questions regarding the performance of surveillance systems.
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Perform installation, preventive maintenance, and troubleshooting for ELV systems, including CCTV, Card Access, Barrier Gate, Lift Access, Public Address, Intercom, SMATV, FTTH, Audio & Stage Lighting, Networking, and ICT systems.
Carry out maintenance, installation, configuration, start-up, testing, commissioning, troubleshooting, and provide technical support.
Collaborate with the Technical Manager, Technical Team Leader, and/or relevant contractors to provide progress updates, address challenges, and manage resource requirements in a timely and effective manner.
Technical Troubleshooting
Customer Service
Communication Skills
Problem Solving
Troubleshooting
Installation
Repair
Technical Support
Field Service Management
Preventive Maintenance
Preventive Maintenance