We are looking for an Administrative Executive to join our team in Cyberjaya. This full-time, on-site role involves managing enrollments and providing administrative support to ensure smooth training operations and a seamless client journey.
Coordinate sourcing and supplier relationship management support for Matcha-related ingredients.
Drive launch readiness from a supply perspective by aligning demand plans, supply timelines, and risk mitigation plans with Product/R&D, Marketing, and country stakeholders.
Monitor supply performance (fill rate, OOS risk, lead time changes, expiry/wastage exposure) and escalate risks early with clear mitigation actions.
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The Customer Service Executive is responsible for handling customer inquiries,order processing and coordinating with internal departments and ensuring excellent customer support throughout the order fulfillment process. The role requires strong communication, coordination and problem solving skills to maintain customer satisfaction and smooth business operations
The Customer Happiness Manager is responsible for building and sustaining a Gold Standard customer experience for MYSG.
This role oversees day-to-day support operations, ensures high-quality service delivery, and leads initiatives that strengthen customer trust and loyalty.
Beyond operational excellence, this role plays a key part in people development, service innovation, and budget planning, ensuring the MYSG support function remains scalable, efficient, and aligned with long-term business goals.
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