The Flight Dispatcher is responsible to ensure the safe, legal, and efficient operation of Cathay Pacific Group’s flights in accordance with HKCAD 360 and company operational manual.
They need to flight planning, dispatch and release the group’s aircraft 24/7 with strong situation awareness and organization skills.
The Flight Dispatcher is responsible to ensure the safe, legal, and efficient operation of Cathay Pacific Group’s flights in accordance with HKCAD 360 and company operational manual.
They need to flight planning, dispatch and release the group’s aircraft 24/7 with strong situation awareness and organization skills.
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Accurately and promptly analyse information provided by the caller to allow appropriate resources to be prioritized and allocated at the earliest possible opportunity
Based on the caller information ascertained promptly inform the Case Manager/Supervisor of any changes in situation or category that may affect the initial response or crew scene safety
Use effective telephone techniques to deal with emotive incidents from all types of caller, including distressed/angry callers, in a professional, quick and efficient manner
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