Respond promptly to customer enquiries, feedback, and complaints via phone, WhatsApp, and email while ensuring issues are properly recorded, monitored, and resolved within agreed timelines.
Coordinate renovation activities by managing renovation applications, unit access arrangements, furnishing confirmations, renovation progress updates, and project completion status.
Monitor and update unit statuses throughout the renovation and handover process while ensuring accurate documentation and timely communication with all relevant stakeholders.
...
Good communication, interpersonal, analytical skills & able to work independently.
Compile and prepare tax returns and tax computation for individual, corporate and partnership (E.g. Form Be, B, E, P and C) as well as assist in tax advisory for clients.
Must be able to deal and communicate with clients effectively and confidently.
...
Office Administration
Record Keeping
Scheduling Appointments
Client Communication
Data Entry
Record payments
Sending statements
Attention to Detail
Team Collaboration
Time Management
Document Management