Review and maintain cybersecurity policies, standards, and procedures, ensuring alignment with regulatory requirements (e.g., Cyber Security Act 2024, MHA, NCII sector requirements).
Perform and support cybersecurity risk assessments, recommending mitigation or acceptance plans to ensure secure operation of systems and digital platforms.
Coordinate with internal IT team, vendors, concessionaires, and project teams to embed cybersecurity-by-design in all technology initiatives and digital platforms.
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Explain and set expectations on product and terms and conditions of fibre installation. Be willing to explore and adapt new ways to enhance customer experience and propose ideas to minimize customer complaints.
Ensure all scheduled fibre installations and troubleshooting tasks are completed with minimal return orders, and work with fibre infra partners and installers to resolve any on-ground issues including disputes.
Liaise with partners to secure appointments and resolve on ground issues.
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Product listing creation and optimisation
E-commerce product content writing
Product specification and data entry
SEO keyword research
Product title and description writing
Marketplace listing management
Adobe Photoshop
Canva
Product image editing and retouching
E-commerce banner and promotional graphic design
Attention to detail and accuracy
Product listing creation and optimisation
E-commerce product content writing
Product specification and data entry
SEO keyword research
Product title and description writing
Marketplace listing management
Adobe Photoshop
Canva
Product image editing and retouching
E-commerce banner and promotional graphic design
Attention to detail and accuracy