200+ Customer Support Specialist Jobs in Wp Kuala Lumpur - September 2026 - High Salaries

Showing 271 jobs results for "customer support specialist" in Wp Kuala Lumpur
Never miss any updates for Customer Support Specialist jobs in Wp Kuala Lumpur
MYR3,000 - MYR4,500 Per Month
+Additional Compensation
Near Train Station
  • Prepare quotations, proforma invoices, sales orders, and job sheets using the CRM system
  • Update customers on order status, job progress, and delivery arrangements via the ERP system
  • Ensure all customer information, order details, and payment records are accurately maintained in the ERP system ...
Customer Service Communication Skills
+3
Posted
2 months ago
MYR3,000 - MYR4,000 Per Month

KL City, WP Kuala Lumpur

Near Train Station
  • Ensure the delivery of accurate, valid, and complete information to customers, utilizingappropriate methods and tools.
  • Address customer complaints promptly, offering suitable solutions and alternatives withinestablished timeframes, and following up to confirm issue resolution.
  • Collaborate effectively with cross-functional teams to escalate and resolve issues requiringspecialized technical knowledge. ...
Troubleshooting Microsoft Excel
+4
Posted
2 months ago
MYR4,500 - MYR5,000 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Key Responsibilities
  • Handle customer queries and provide professional support for the healthcare project.
  • Assist customers through phone, email, and chat channels. ...
Posted
a month ago
MYR2,200 - MYR2,400 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Instill a high standard of friendly, professional customer service.
  • Efficient organization and operation of the shop.
  • Maintenance of sufficient stock level at all times. ...
Cash Handling Cashier
+3

Be an early applicant!

Posted
21 days ago
MYR3,500 - MYR4,200 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Follow up on customer requests and ensure timely resolution.
  • Maintain accurate records of customer interactions and cases.
  • Escalate complex issues to the relevant team when required. ...
Customer service communication
+1
Posted
a month ago
MYR4,000 - MYR4,500 Per Month
Fresh Graduates

KL City, WP Kuala Lumpur

Near Train Station
  • -Maintain basic knowledge of client products and/or services.
  • -Prepare complete and accurate work including appropriately notating accounts as required
  • -Track, document and retrieve information in call tracking database
Posted
2 months ago
MYR5,000 - MYR5,300 Per Month
Fresh Graduates

KL City, WP Kuala Lumpur

Near Train Station
  • Deliver excellent customer service through various communication channels, including Telegram, Skype, and WeChat.
  • Stay updated on company policies, procedures, and operational processes.
  • Identify customer and merchant issues and escalate them to the appropriate department when necessary. ...
Microsoft Office Computer Literacy
+2
Posted
14 days ago
MYR4,500 - MYR5,000 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Key Responsibilities
  • Handle customer queries and provide professional support for the healthcare project.
  • Assist customers through phone, email, and chat channels. ...
Posted
a month ago
MYR5,000 - MYR5,300 Per Month
Fresh Graduates

KL City, WP Kuala Lumpur

Near Train Station
  • Deliver excellent customer service through various communication channels, including Telegram, Skype, and WeChat.
  • Stay updated on company policies, procedures, and operational processes.
  • Identify customer and merchant issues and escalate them to the appropriate department when necessary. ...
Microsoft Office Computer Literacy
+2
Posted
14 days ago
MYR4,500 - MYR5,000 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Key Responsibilities
  • Handle customer queries and provide professional support for the healthcare project.
  • Assist customers through phone, email, and chat channels. ...
Posted
a month ago
MYR4,500 - MYR5,000 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Key Responsibilities
  • Handle customer queries and provide professional support for the healthcare project.
  • Assist customers through phone, email, and chat channels. ...
Posted
a month ago
MYR4,500 - MYR5,000 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Key Responsibilities
  • Handle customer queries and provide professional support for the healthcare project.
  • Assist customers through phone, email, and chat channels. ...
Posted
a month ago
MYR4,500 - MYR5,000 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Key Responsibilities
  • Handle customer queries and provide professional support for the healthcare project.
  • Assist customers through phone, email, and chat channels. ...
Posted
a month ago
MYR4,500 - MYR5,000 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Key Responsibilities
  • Handle customer queries and provide professional support for the healthcare project.
  • Assist customers through phone, email, and chat channels. ...
Posted
a month ago
MYR4,500 - MYR5,000 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Key Responsibilities
  • Handle customer queries and provide professional support for the healthcare project.
  • Assist customers through phone, email, and chat channels. ...
Posted
a month ago
MYR6,500 - MYR8,500 Per Month

55100 Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Team Leadership & Development:Mentor and train junior staff on product knowledge and operating procedures, while fostering a supportive, high-performing team culture.
  • Workflow Optimization:Work closely with internal departments (Operations, Compliance, and IT) to optimize transaction processing flows and eliminate operational bottlenecks.
  • Premium Escalation Management:Oversee and manage high-value customer communications, resolving complex escalated issues, transactions, and disputes with professionalism and urgency. ...
Mathematics Microsoft Excel
+2
Posted
2 months ago
MYR4,500 - MYR5,000 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Key Responsibilities
  • Handle customer queries and provide professional support for the healthcare project.
  • Assist customers through phone, email, and chat channels. ...
Posted
a month ago
MYR6,500 - MYR8,500 Per Month

55100 Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Team Leadership & Development:Mentor and train junior staff on product knowledge and operating procedures, while fostering a supportive, high-performing team culture.
  • Workflow Optimization:Work closely with internal departments (Operations, Compliance, and IT) to optimize transaction processing flows and eliminate operational bottlenecks.
  • Premium Escalation Management:Oversee and manage high-value customer communications, resolving complex escalated issues, transactions, and disputes with professionalism and urgency. ...
Mathematics Microsoft Excel
+2
Posted
2 months ago

KL City

  • Provide timely, empathetic support for non-complex inquiries across assigned channels (voice, chat, live messaging, email, social media, etc.), using SOPs, macros, and knowledge articles to resolve issues while meeting CSAT, quality, and productivity targets.
  • Authenticate customers, document interactions accurately in CRM, and escalate issues outside Tier 1 scope with clear notes and context.
  • Adhere to compliance, privacy, and security requirements, flag recurring issues or content gaps, and participate in coaching and training. ...
Posted
15 days ago

KL City

  • Assist with technical troubleshooting within the FastJobs platform
  • Manage advertiser accounts, handle administrative tasks, and generate reports
  • Moderate ad content to ensure compliance with MOHR Guidelines ...
Posted
19 days ago

KL City

  • Identify technical or complex issues and escalate them to the appropriate teams, including Technical Support, Funding, Risk, Compliance, and other specialists.
  • Document cases clearly and accurately in the CRM, ensuring all relevant technical details and troubleshooting steps are recorded.
  • Guide clients through platform functionality and provide clear instructions on resolving common technical issues. ...
Posted
19 days ago

KL City

  • Customer Care: Assist customers with inquiries regarding post-orders, delivery timeframes, order status changes, payments, product pre-orders, and general questions.
  • Technical Troubleshooting: Utilize logical and analytical skills to isolate, troubleshoot, and resolve complex product issues in real-time.
  • Quality Assurance: Deliver exceptional interactions that meet or exceed client standards for call audits, quality reports, and customer satisfaction (CSAT). ...
Posted
16 days ago

OX Human Resources Consultancies

KL City

  • Maintain accurate records through data entry and updates across support platforms.
  • Proactively identify opportunities to improve customer experience and provide feedback to the product team.
  • 1–3 years of relevant experience in customer service, client support, or account servicing, preferably in the Fintech/Payment Gateway/Forex/Blockchain industry. ...
Posted
9 hours ago

KL City

  • Engaging activities and recognition programs
  • Strong learning and development plans for your career growth
  • Positive work culture that enables your future ...
Posted
8 days ago

KL City

  • Work with other Shared Services teams to ensure accurate and timely delivery of payroll and invoicing services for customers and ensure positive and timely resolution of any escalations
  • Work under direction from the Customer Care Manager to ensure service delivery is consistently high-quality and escalate to appropriate service centre operations groups as appropriate and in accordance with defined processes
  • Assist in the co-ordination of human resources escalations including terminations, performance management and ad-hoc queries ...
Posted
15 days ago

KL City

  • Customer Care: Assist customers with inquiries regarding post-orders, delivery timeframes, order status changes, payments, product pre-orders, and general questions.
  • Technical Troubleshooting: Utilize logical and analytical skills to isolate, troubleshoot, and resolve complex product issues in real-time.
  • Quality Assurance: Deliver exceptional interactions that meet or exceed client standards for call audits, quality reports, and customer satisfaction (CSAT). ...
Posted
23 days ago

KL City

  • Investigate and resolve customer issues within the scope of responsibility, escalating complex or critical cases to the Headquarters / relevant internal teams when necessary.
  • Follow established customer service procedures and escalation guidelines.
  • Collect, analyse, and summarise player feedback, suggestions, and common issues. ...
Posted
16 days ago

KL City

  • Remotely connected to customer workstations or servers to troubleshoot software-related issues.
  • Accountable for meeting individual KPIs and team goals and following procedures.
  • Perform data migration works and conduct product training to end user, when necessary. ...
Posted
5 days ago

KL City

  • Maintains a positive, empathetic and professional attitude towards customer
  • Enters, updates and maintains accurate information of customer interaction, transactions, comments and complaints in the company's system
  • Resolves customer requests and problems by making appropriate booking changes based on company's processes and procedures, as well as activity terms and conditions ...
Posted
8 days ago