Generating sales orders by using the system ( EPICOR) upon receiving purchase orders from customers.
Review current finish good balance quantity and make a delivery arrangement with the warehouse if stock is available.
notifying planner on the customer ordering to obtain target or planning date delivery if there are no balance stock or new production output required.
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Timeliness of successful implementation of initiatives.
Attending walk-in customers professionally by providing the correct information about products and services, line registration, other requisitions, or complaints by following the latest policies and processes.
Create engagement and generate revenue growth at the branch.
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Assist Inside Sales with overall Quote to Order objectives including loading SDT (Sales Desktop) quotes under 50 line items, forwarding quotes in PDF format to Quote Center, monitoring PM views, updating quote extensions, ordering samples and coordinating contract signature completion with legal.
Has developed knowledge and skills through formal training or considerable work experience
Entry level often for those with work experience in the skill area
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Coordinate with the relevant departments to monitor production progress and ensure orders are delivered according to customer requirements and schedules.
Provide timely updates to customers regarding order status, production progress, delivery schedules and any potential delays.
Follow up on customer enquiries, complaints and quality issues, and coordinate with the relevant departments to provide appropriate solutions.
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