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1,800+ Customer Support Jobs in Kuala Lumpur - September 2026 - High Salaries
Showing 1,894 jobs results for
"customer support"
in Kuala Lumpur
Never miss any updates for Customer Support jobs in Kuala Lumpur
Manage Alert
MYR4,000 - MYR5,500 Per Month
KL City
- Rectify part number errors, request lead time changes from suppliers, and liaise with Sales, Shipping, and Account Teams on order statuses and AR matters.
- Prepare Request For Quotations (RFQs) and generate Purchase Orders (POs) to suppliers. Monitor inventory allocation and check lead-time status.
- Communicate delays and delivery changes internally and externally. Expedite deliveries by suppliers and update systems as needed. ...
Posted
9 days ago
Undisclosed
KL City
- Provide accurate information based on approved procedures, resolve general customer enquiries within the assigned scope, and escalate complex cases to the appropriate team.
- Follow up with customers by phone or email to encourage completion of service surveys and gather relevant feedback.
- Maintain clear and accurate records of calls, audit results, survey responses, and follow-up actions. ...
Posted
9 days ago
MYR2,200 - MYR2,200 Per Month
KL City
- Investigate and resolve customer complaints with empathy and efficiency
- Work closely with internal departments to resolve complex issues
- Escalate unresolved matters and follow up until full resolution ...
Posted
23 days ago
Undisclosed
KL City
- Location: Kalua Lumpur, Sentral, Malaysia
- Employment Type: Permanent
- Key Responsibilities: ...
Posted
10 days ago
ANSA Digital SDN BHD
MYR2,000 - MYR2,500 Per Month
KL City
- Attend to customer complaints and escalate complex matters to the relevant team.
- Maintain professional, friendly and responsive communication with customers.
- Make outbound calls to assigned leads and prospects. ...
Posted
10 days ago
Info Tech Systems Integrators (M) Sdn Bhd
MYR3,000 - MYR3,600 Per Month
KL City
- Remotely connected to customer workstations or servers to troubleshoot software-related issues.
- Accountable for meeting individual KPIs and team goals and following procedures.
- Perform data migration works and conduct product training to end user, when necessary. ...
Posted
2 days ago
Undisclosed
KL City
- Location: Kalua Lumpur, Sentral, Malaysia
- Employment Type: Permanent
- Key Responsibilities: ...
Posted
10 days ago
Undisclosed
KL City
- Manage tasks within given time frames and delivering high-quality work
- University student or graduate currently undergoing/completed a Bachelor's Degree in any field, with an interest in customer support, business operations and technology.
- Excellent communication skills with the ability to build rapport with clients from a wide range of backgrounds ...
Posted
a month ago
Undisclosed
KL City
- Maximum Storage Duration: 1 dayType: HTTP Cookie
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- Maximum Storage Duration: 1 yearType: HTTP Cookie ...
Posted
15 days ago
Undisclosed
KL City
- Location: Kalua Lumpur, Sentral, Malaysia
- Employment Type: Permanent
- Key Responsibilities: ...
Posted
12 days ago
SRG Asia Pacific Sdn. Bhd.
MYR4,000 - MYR4,400 Per Month
KL City
- Work closely with your teammates to meet goals, share knowledge, and create wins together.
- Represent the brand with confidence and integrity across every interaction.
- Fluent in Mandarin & English (spoken and written). ...
Posted
12 days ago
Undisclosed
KL City
- Maintain high customer satisfaction and service quality.
- Follow company procedures and meet assigned KPIs.
- Fluent in Mandarin & English. ...
Posted
13 days ago
Undisclosed
KL City
- Analyse customer concerns, communicate clearly, and provide appropriate solutions or escalate when necessary.
- Build and maintain strong customer relationships to enhance satisfaction and loyalty.
- Accurately record all customer interactions in the support system for tracking and future reference. ...
Posted
13 days ago
Savior Artigos Texteis Lda
Undisclosed
KL City
- Customer Care: Assist customers with inquiries regarding post-orders, delivery timeframes, order status changes, payments, product pre-orders, and general questions.
- Technical Troubleshooting: Utilize logical and analytical skills to isolate, troubleshoot, and resolve complex product issues in real-time.
- Quality Assurance: Deliver exceptional interactions that meet or exceed client standards for call audits, quality reports, and customer satisfaction (CSAT). ...
Posted
21 days ago
Undisclosed
KL City
- Provide customers with shipment updates and relevant information.
- Follow up on customer enquiries, complaints, and service-related issues until resolution.
- Identify customer requirements and provide appropriate solutions. ...
Posted
a month ago
MYR2,500 - MYR3,000 Per Month
KL City
- Responsibilities :
- - Respond promptly to all incoming inquiries through social media (Instagram and Facebook), instant messenger (WhatsApp, Zalo), Email, phone calls, website, and other forms of incoming inquiries
- - Respond and clarify customer comments in public domain ...
Posted
a month ago
MYR2,000 - MYR2,500 Per Month
KL City
- Politely request customers to leave reviews and ratings on Google Maps to help improve our online presence.
- Monitor and respond to customer reviews professionally.
- Work closely with the printing team to ensure orders are completed accurately and on time. ...
Posted
a month ago
MYR2,000 - MYR2,500 Per Month
KL City
- Politely request customers to leave reviews and ratings on Google Maps to help improve our online presence.
- Monitor and respond to customer reviews professionally.
- Work closely with the printing team to ensure orders are completed accurately and on time. ...
Posted
a month ago
MYR2,000 - MYR3,000 Per Month
KL City
- Escalate complicated or sensitive matters to the supervisor or management team when required.
- Follow up with customers on pending enquiries, requests, complaints, bookings, or service related matters.
- Prepare simple replies, messages, and customer correspondence when required. ...
Posted
a month ago
Pacific Asiawide Corporation
MYR2,400 - MYR5,000 Per Month
KL City
- Teamwork.
- People engagement and opportunities for advancement.
- Communication and transparency. ...
Posted
a month ago
Undisclosed
KL City
- Effectively handle escalations and assist other team members to ensure efficient resolution to customer requests through collaboration and effective teamwork.
- Provide process improvement suggestions, create/ update training documents and email templates.
- Work to support continuous improvement projects, system testing and special projects as needed. ...
Posted
16 days ago
Undisclosed
KL City
- With a team of over 2,000 professionals worldwide, we have deep industry insights and localization implementation capabilities to ensure efficient business progress while complying with local regulations. Hytech always focuses on mid- and back-end solutions, without involving any front-end or transaction-related businesses, continuously helping customers achieve secure, compliant, and sustainable digital transformation.
- Ideal Candidate:
- We are looking for a highly skilled professional with strong experience in complaints management, particularly in trading-related matters. The ideal candidate will have a deep understanding of complaint handling processes, be able to develop and refine SOPs, FAQs, and training frameworks, and effectively communicate across departments. Strong leadership, compliance awareness, and problem-solving abilities are essential for success in this role. ...
Posted
3 days ago
Undisclosed
KL City
- Identify, prioritize and sponsor initiatives to optimize service delivery, reduce costs, increase efficiency and raise customer satisfaction across OS&S
- Use KPI analysis, customer feedback and benchmarking to drive targeted improvement programs and measure benefit realization
- Partner closely with OS&S service delivery teams, business units and regional stakeholders to align service performance with Omya business objectives and customer needs ...
Posted
2 days ago
Undisclosed
KL City
- Ensure customer interactions are handled within agreed service levels by actively monitoring volumes, queue performance, turnaround times, and case ageing.
- Drive service excellence by continuously reviewing customer journeys, identifying pain points, and implementing actions that improve customer outcomes and satisfaction.
- Establish and maintain high service quality standards through effective monitoring, coaching, and performance management. ...
Posted
4 days ago
MYR3,800 - MYR4,500 Per Month
WFH
KL City
- Festive Celebrations
- Independently (and as needed part of a team) fulfills high profile program client requests, Aspire Lifestyles demo requests, and other requests as necessary, from home office via phone, email, chat, and other communication mediums.
- Exercises judgment and discretion when serving as primary touch point for escalated customer service issues and vendor communication ...
Posted
4 days ago
TSING DIGITAL TECHNOLOGY SDN.BHD.
MYR4,000 - MYR8,000 Per Month
KL City
- Understand customer needs and recommend appropriate products or services.
- Identify potential business opportunities and provide accurate product/service information.
- Process customer requests and tasks according to the company’s Standard Operating Procedures (SOP). ...
Posted
2 days ago
DREAMS LANGUAGE ACADEMY
MYR3,000 - MYR4,500 Per Month
KL City
- Develop and review operational projects, plans, campaigns and timeline
- Lead & propose continuous improvement initiatives across Education & Customer Support processes
- To prepare weekly performance analysis & strategic reporting ...
Posted
a month ago
Undisclosed
KL City
- Location: Kalua Lumpur, Sentral, Malaysia
- Employment Type: Permanent
- Key Responsibilities: ...
Posted
16 days ago
Undisclosed
KL City
- 4 Weeks of Paid Training
- Modern Office Located in KL Sentral
- Friendly and Casual Work Environment ...
Posted
5 days ago
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