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1,900+ Customer Support Jobs in Kuala Lumpur - September 2026 - High Salaries
Showing 1,957 jobs results for
"customer support"
in Kuala Lumpur
Never miss any updates for Customer Support jobs in Kuala Lumpur
Manage Alert
Undisclosed
KL City
- A fun, challenging and rewarding career.
- Award-winning induction training and excellent ongoing learning and development.
- Fantastic promotion prospects. ...
Posted
15 days ago
Undisclosed
KL City
- Work with other Shared Services teams to ensure accurate and timely delivery of payroll and invoicing services for customers and ensure positive and timely resolution of any escalations
- Work under direction from the Customer Care Manager to ensure service delivery is consistently high-quality and escalate to appropriate service centre operations groups as appropriate and in accordance with defined processes
- Assist in the co-ordination of human resources escalations including terminations, performance management and ad-hoc queries ...
Posted
16 days ago
Undisclosed
KL City
- Ensure a positive customer experience.
- Degree/ Diploma holders with at least 1 year of experience in a Call Center or Customer Service environment. Fresh graduates are encouraged to apply.
- Strong problem-solving and analytical skills. ...
Posted
16 days ago
Undisclosed
KL City
- Investigate and resolve customer issues within the scope of responsibility, escalating complex or critical cases to the Headquarters / relevant internal teams when necessary.
- Follow established customer service procedures and escalation guidelines.
- Collect, analyse, and summarise player feedback, suggestions, and common issues. ...
Posted
16 days ago
Undisclosed
KL City
- May receive assignments from senior support personnel as required
- Accept task from the group mailbox queue and process customer request for quotes (RFQ) and customer purchase orders (PO)
- Ascertain the urgency of transaction based on ETA (Estimated Time Arrival)/ Port/Type of customer. For urgent transaction, needs to be completed ASAP or highlighted to LCS if unable to be completed within the agreed timeline ...
Posted
2 days ago
Sapura Secured Technologies
Undisclosed
KL City
- Agency Engagement – Support the Customer Engagement Team (CET) and other departments in establishing strong rapport with agencies at nationwide to ensure all GIRN terminals remain in operational.
- RSC Competency Training – Serve as Subject Matter Expert (SME) and Trainer, conducting yearly customer service training for staff.
- Training Program Development – Develop and implement the Customer Service Training Program. ...
Posted
12 hours ago
Undisclosed
KL City
- Analyse customer concerns, communicate clearly, and provide appropriate solutions or escalate when necessary.
- Build and maintain strong customer relationships to enhance satisfaction and loyalty.
- Accurately record all customer interactions in the support system for tracking and future reference. ...
Posted
18 hours ago
Undisclosed
KL City
- May receive assignments from senior support personnel as required
- Accept task from the group mailbox queue and process customer request for quotes (RFQ) and customer purchase orders (PO)
- Ascertain the urgency of transaction based on ETA (Estimated Time Arrival)/ Port/Type of customer. For urgent transaction, needs to be completed ASAP or highlighted to LCS if unable to be completed within the agreed timeline ...
Posted
4 days ago
Undisclosed
KL City
- Monitor customer service performance, response times, resolution efficiency, and customer satisfaction.
- Coordinate with Product, Technology, Finance, and Operations teams to resolve issues and improve service delivery.
- Develop and improve CS SOPs, workflows, and operational processes. ...
Posted
5 days ago
MYR2,500 - MYR2,600 Per Month
KL City
- Identify cases that require escalation, including: Disputes / chargebacks, Account restrictions / fraud-related cases, KYC / verification issues beyond L1 scope, Complaints requiring investigation
- Escalate cases to L2/L3 with complete and accurate documentation
- Ensure proper ticket logging and categorization ...
Posted
2 days ago
MYR2,500 - MYR3,800 Per Month
KL City
- Follow company guidelines and procedures when handling player enquiries.
- Minimum 6 months of working experience.
- Passionate about gaming and familiar with the gaming industry. ...
Posted
6 days ago
Undisclosed
KL City
- Maintain high customer satisfaction and service quality.
- Follow company procedures and meet assigned KPIs.
- Fluent in Mandarin & English. ...
Posted
6 days ago
Undisclosed
KL City
- Post-launch
- AI-bot quality checking and assurance through advanced sample labelling
- Receive ad-hoc training conducted by product team whenever needed for any specific labelling request ...
Posted
12 days ago
MYR2,000 - MYR2,500 Per Month
KL City
- Possess initiative, able to work independently and as a team
- Dynamic, highly motivated and a result-oriented team player with good interpersonal skills
- Attractive Basic Salary : RM2,000 during training, RM2,250 during probation & RM2,500 during confirmation. ...
Posted
5 days ago
MYR1,800 - MYR2,300 Per Month
KL City
- Mahir mengurus WhatsApp, panggilan telefon dan e-mel serta membuat follow-up.
- Mahir menyediakan quotation, invoice, dokumen dan laporan.
- Teliti, teratur, bertanggungjawab dan mempunyai kemahiran pengurusan masa yang baik. ...
Posted
6 days ago
MYR2,000 - MYR2,500 Per Month
KL City
- Shift coverage: Monday to Sunday
- Basic Salary: Up to RM2,500
- Rewards & Recognition (RNR): RM200 ...
Posted
7 days ago
MYR2,000 - MYR2,800 Per Month
KL City
- Probationary period is minimum 5 months including training
- Training Completion Allowance RM200 upon completion of your training,
- RNR (Rewards and recognition allowance of up to RM200.00) – based on your KPI performance ...
Posted
7 days ago
MYR2,700 - MYR3,600 Per Month
KL City
- Ensure prompt and proper resolution of customer queries by providing knowledgeable answers, product inquiry, order placement, feedbacks and complaints
- Follow up with ongoing issue until resolved in a timely manner by liaising between customers and internal/external parties
- Work closely and liaise with internal logistics and 3PL partners ...
Posted
7 days ago
Undisclosed
KL City
- • Customer Support: Respond to customer inquiries promptly, professionally, andin a friendly manner via inbound calls, email, and live chat.
- • Problem Resolution: Actively listen to customer complaints and take ownershipof resolving issues by offering effective and timely solutions.
- • Escalation Management: Escalate unresolved issues to higher-level supportwhen necessary. ...
Posted
6 days ago
Undisclosed
KL City
- Communicate order status updates, resolve customer inquiries, and handle backorders effectively.
- Maintain accurate transaction records within Tier-1 ERP systems while tracking key metrics like order fulfillment and inventory turnover.
- Minimum 2 to 4 years of experience in customer order processing, material planning, procurement, or supply chain execution. ...
Posted
7 days ago
Undisclosed
KL City
- Stay current with system information, changes and updates
- Comply with service level agreements
- Support and help on Process documentation ...
Posted
8 days ago
Undisclosed
KL City
- Maintains a positive, empathetic and professional attitude towards customer
- Enters, updates and maintains accurate information of customer interaction, transactions, comments and complaints in the company's system
- Resolves customer requests and problems by making appropriate booking changes based on company's processes and procedures, as well as activity terms and conditions ...
Posted
8 days ago
Trinity Workforce Solution Sdn Bhd
MYR3,000 - MYR3,500 Per Month
KL City
- Resolve customer issues efficiently while ensuring a positive customer experience.
- Coordinate with internal departments to resolve complex cases.
- Escalate unresolved issues to the Team Leader when necessary. ...
Posted
8 days ago
Undisclosed
KL City
- - Ensure adequate staffing and 24/7 coverage across global teams.
- - Monitor workload, queues, backlogs, and escalations.
- - Resolve operational issues and maintain service continuity during peak periods or incidents. ...
Posted
8 days ago
Undisclosed
KL City
- Role Highlights:
- Handle complex customer escalations with professionalism
- Deliver resolution-focused support in a fast-paced environment ...
Posted
18 days ago
MYR2,000 - MYR2,800 Per Month
KL City
- Get certified to sell memberships & earn commission (optional to earn extra comm $$)
- Structured career pathway:
- Certification Programs: Bronze → Silver → Gold ...
Posted
18 days ago
Info Tech Systems Integrators (M) Sdn Bhd
MYR3,000 - MYR3,600 Per Month
KL City
- Remotely connected to customer workstations or servers to troubleshoot software-related issues.
- Accountable for meeting individual KPIs and team goals and following procedures.
- Perform data migration works and conduct product training to end user, when necessary. ...
Posted
5 days ago
Undisclosed
KL City
- Provide the full suite of DHL customer service offerings confidently, knowledgeably and professionally (e.g. booking, enquiries, shipment status, tracking etc.) to all parties contacting DHL via the customer service hotline and other contact modes (e.g. Chat, E-mail, Social Media).
- To proactively look at opportunity for improvement in handling process, potential of reducing wastage, impact on operational efficiency and customer experience.
- Offer alternatives to customers and seize upselling and cross-selling opportunity of valued added services (Sales Leads, shipment insurance, TDX, Extended Liability and etc.) during interaction with customer (where appropriate). ...
Posted
18 days ago
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