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1,900+ Customer Support Jobs in Kuala Lumpur - September 2026 - High Salaries
Showing 1,947 jobs results for
"customer support"
in Kuala Lumpur
Never miss any updates for Customer Support jobs in Kuala Lumpur
Manage Alert
Undisclosed
KL City
- Monitor and track shipments; provide regular status updates to customers.
- Fresh graduates are welcome to apply
- Bachelor's degree required
Posted
14 days ago
Savior Artigos Texteis Lda
Undisclosed
KL City
- Customer Care: Assist customers with inquiries regarding post-orders, delivery timeframes, order status changes, payments, product pre-orders, and general questions.
- Technical Troubleshooting: Utilize logical and analytical skills to isolate, troubleshoot, and resolve complex product issues in real-time.
- Quality Assurance: Deliver exceptional interactions that meet or exceed client standards for call audits, quality reports, and customer satisfaction (CSAT). ...
Posted
16 days ago
Undisclosed
KL City
- Lead reviews activities in order to launch proactive initiatives to improve the support services
- Analyze and improve customer journey/flow
- Experience in Customer support team ...
Posted
14 days ago
Undisclosed
KL City
- Role Highlights:
- Handle complex customer escalations with professionalism
- Deliver resolution-focused support in a fast-paced environment ...
Posted
15 days ago
MYR1,700 - MYR2,300 Per Month
KL City
- Opportunities for promotion
- Parental leave
- Professional development ...
Posted
15 days ago
MYR3,000 - MYR4,200 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
This company is close to train station
- Collaborate with other departments to ensure customer satisfaction.
- Provide product or service information to customers clearly and professionally.
- Follow up with customers to ensure issues are fully resolved. ...
Mandarin Chinese
Communication Skills
Skills Required
Mandarin Chinese
Communication Skills
Customer Service
Problem Solving
Client Relationship Management
+3
Posted
6 months ago
MYR2,000 - MYR2,800 Per Month
KL City
- Advance toward specialist roles by taking on process improvements and small projects that improve how we serve clients.
- Grow your professional network within a supportive SME environment that values learning and steady progress.
- Ready to join a close-knit team where your voice matters? Working with us at Sincere Service Centre Sdn Bhd means helping real people access professional services with clarity and care. We are a practical, people-first firm focused on steady service improvements and dependable client relationships. ...
Posted
15 days ago
Undisclosed
KL City
- Strong customer service and phone-handling skills
- You will need to understand customer needs and recommend appropriate solutions.
- You will need to work on the role as a customer service executive and work collaboratively within a team. ...
Posted
15 days ago
Undisclosed
KL City
- Monitor account health and proactively manage customer engagement.
- Conduct regular customer meetings and Quarterly Business Reviews (QBRs).
- Coordinate closely with Sales, Technical Account Manager, Presales, Solutions Architecture, Finance, and other internal stakeholders.
Posted
16 days ago
Undisclosed
KL City
- A fun, challenging and rewarding career.
- Award-winning induction training and excellent ongoing learning and development.
- Fantastic promotion prospects. ...
Posted
16 days ago
Undisclosed
KL City
- A fun, challenging and rewarding career.
- Award-winning induction training and excellent ongoing learning and development.
- Fantastic promotion prospects. ...
Posted
16 days ago
Undisclosed
KL City
- Work with other Shared Services teams to ensure accurate and timely delivery of payroll and invoicing services for customers and ensure positive and timely resolution of any escalations
- Work under direction from the Customer Care Manager to ensure service delivery is consistently high-quality and escalate to appropriate service centre operations groups as appropriate and in accordance with defined processes
- Assist in the co-ordination of human resources escalations including terminations, performance management and ad-hoc queries ...
Posted
16 days ago
Undisclosed
KL City
- Ensure a positive customer experience.
- Degree/ Diploma holders with at least 1 year of experience in a Call Center or Customer Service environment. Fresh graduates are encouraged to apply.
- Strong problem-solving and analytical skills. ...
Posted
16 days ago
Undisclosed
KL City
- Investigate and resolve customer issues within the scope of responsibility, escalating complex or critical cases to the Headquarters / relevant internal teams when necessary.
- Follow established customer service procedures and escalation guidelines.
- Collect, analyse, and summarise player feedback, suggestions, and common issues. ...
Posted
16 days ago
Undisclosed
KL City
- May receive assignments from senior support personnel as required
- Accept task from the group mailbox queue and process customer request for quotes (RFQ) and customer purchase orders (PO)
- Ascertain the urgency of transaction based on ETA (Estimated Time Arrival)/ Port/Type of customer. For urgent transaction, needs to be completed ASAP or highlighted to LCS if unable to be completed within the agreed timeline ...
Posted
3 days ago
Sapura Secured Technologies
Undisclosed
KL City
- Agency Engagement – Support the Customer Engagement Team (CET) and other departments in establishing strong rapport with agencies at nationwide to ensure all GIRN terminals remain in operational.
- RSC Competency Training – Serve as Subject Matter Expert (SME) and Trainer, conducting yearly customer service training for staff.
- Training Program Development – Develop and implement the Customer Service Training Program. ...
Posted
18 hours ago
Undisclosed
KL City
- Analyse customer concerns, communicate clearly, and provide appropriate solutions or escalate when necessary.
- Build and maintain strong customer relationships to enhance satisfaction and loyalty.
- Accurately record all customer interactions in the support system for tracking and future reference. ...
Posted
a day ago
Undisclosed
KL City
- May receive assignments from senior support personnel as required
- Accept task from the group mailbox queue and process customer request for quotes (RFQ) and customer purchase orders (PO)
- Ascertain the urgency of transaction based on ETA (Estimated Time Arrival)/ Port/Type of customer. For urgent transaction, needs to be completed ASAP or highlighted to LCS if unable to be completed within the agreed timeline ...
Posted
5 days ago
MYR2,500 - MYR2,600 Per Month
KL City
- Identify cases that require escalation, including: Disputes / chargebacks, Account restrictions / fraud-related cases, KYC / verification issues beyond L1 scope, Complaints requiring investigation
- Escalate cases to L2/L3 with complete and accurate documentation
- Ensure proper ticket logging and categorization ...
Posted
2 days ago
Undisclosed
KL City
- Monitor customer service performance, response times, resolution efficiency, and customer satisfaction.
- Coordinate with Product, Technology, Finance, and Operations teams to resolve issues and improve service delivery.
- Develop and improve CS SOPs, workflows, and operational processes. ...
Posted
6 days ago
MYR2,500 - MYR3,800 Per Month
KL City
- Follow company guidelines and procedures when handling player enquiries.
- Minimum 6 months of working experience.
- Passionate about gaming and familiar with the gaming industry. ...
Posted
6 days ago
Undisclosed
KL City
- Maintain high customer satisfaction and service quality.
- Follow company procedures and meet assigned KPIs.
- Fluent in Mandarin & English. ...
Posted
6 days ago
MYR2,000 - MYR2,500 Per Month
KL City
- Possess initiative, able to work independently and as a team
- Dynamic, highly motivated and a result-oriented team player with good interpersonal skills
- Attractive Basic Salary : RM2,000 during training, RM2,250 during probation & RM2,500 during confirmation. ...
Posted
5 days ago
Undisclosed
KL City
- Post-launch
- AI-bot quality checking and assurance through advanced sample labelling
- Receive ad-hoc training conducted by product team whenever needed for any specific labelling request ...
Posted
12 days ago
MYR1,800 - MYR2,300 Per Month
KL City
- Mahir mengurus WhatsApp, panggilan telefon dan e-mel serta membuat follow-up.
- Mahir menyediakan quotation, invoice, dokumen dan laporan.
- Teliti, teratur, bertanggungjawab dan mempunyai kemahiran pengurusan masa yang baik. ...
Posted
6 days ago
MYR2,000 - MYR2,500 Per Month
KL City
- Shift coverage: Monday to Sunday
- Basic Salary: Up to RM2,500
- Rewards & Recognition (RNR): RM200 ...
Posted
7 days ago
MYR2,000 - MYR2,800 Per Month
KL City
- Probationary period is minimum 5 months including training
- Training Completion Allowance RM200 upon completion of your training,
- RNR (Rewards and recognition allowance of up to RM200.00) – based on your KPI performance ...
Posted
7 days ago
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