1,900+ Customer Support Jobs in Kuala Lumpur - September 2026 - High Salaries

Showing 1,947 jobs results for "customer support" in Kuala Lumpur
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KL City

  • Monitor and track shipments; provide regular status updates to customers.
  • Fresh graduates are welcome to apply
  • Bachelor's degree required
Posted
14 days ago

KL City

Posted
14 days ago

KL City

  • Customer Care: Assist customers with inquiries regarding post-orders, delivery timeframes, order status changes, payments, product pre-orders, and general questions.
  • Technical Troubleshooting: Utilize logical and analytical skills to isolate, troubleshoot, and resolve complex product issues in real-time.
  • Quality Assurance: Deliver exceptional interactions that meet or exceed client standards for call audits, quality reports, and customer satisfaction (CSAT). ...
Posted
16 days ago

KL City

  • Lead reviews activities in order to launch proactive initiatives to improve the support services
  • Analyze and improve customer journey/flow
  • Experience in Customer support team ...
Posted
14 days ago

KL City

  • Role Highlights:
  • Handle complex customer escalations with professionalism
  • Deliver resolution-focused support in a fast-paced environment ...
Posted
15 days ago

Planet Telecoms Managed Services Sdn Bhd

KL City

  • Opportunities for promotion
  • Parental leave
  • Professional development ...
Posted
15 days ago
MYR3,000 - MYR4,200 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Collaborate with other departments to ensure customer satisfaction.
  • Provide product or service information to customers clearly and professionally.
  • Follow up with customers to ensure issues are fully resolved. ...
Mandarin Chinese Communication Skills
+3
Posted
6 months ago

KL City

  • Advance toward specialist roles by taking on process improvements and small projects that improve how we serve clients.
  • Grow your professional network within a supportive SME environment that values learning and steady progress.
  • Ready to join a close-knit team where your voice matters? Working with us at Sincere Service Centre Sdn Bhd means helping real people access professional services with clarity and care. We are a practical, people-first firm focused on steady service improvements and dependable client relationships. ...
Posted
15 days ago

KL City

  • Strong customer service and phone-handling skills
  • You will need to understand customer needs and recommend appropriate solutions.
  • You will need to work on the role as a customer service executive and work collaboratively within a team. ...
Posted
15 days ago

KL City

  • Monitor account health and proactively manage customer engagement.
  • Conduct regular customer meetings and Quarterly Business Reviews (QBRs).
  • Coordinate closely with Sales, Technical Account Manager, Presales, Solutions Architecture, Finance, and other internal stakeholders.
Posted
16 days ago

KL City

  • A fun, challenging and rewarding career.
  • Award-winning induction training and excellent ongoing learning and development.
  • Fantastic promotion prospects. ...
Posted
16 days ago

KL City

  • A fun, challenging and rewarding career.
  • Award-winning induction training and excellent ongoing learning and development.
  • Fantastic promotion prospects. ...
Posted
16 days ago

KL City

  • Work with other Shared Services teams to ensure accurate and timely delivery of payroll and invoicing services for customers and ensure positive and timely resolution of any escalations
  • Work under direction from the Customer Care Manager to ensure service delivery is consistently high-quality and escalate to appropriate service centre operations groups as appropriate and in accordance with defined processes
  • Assist in the co-ordination of human resources escalations including terminations, performance management and ad-hoc queries ...
Posted
16 days ago

KL City

  • Ensure a positive customer experience.
  • Degree/ Diploma holders with at least 1 year of experience in a Call Center or Customer Service environment. Fresh graduates are encouraged to apply.
  • Strong problem-solving and analytical skills. ...
Posted
16 days ago

KL City

  • Investigate and resolve customer issues within the scope of responsibility, escalating complex or critical cases to the Headquarters / relevant internal teams when necessary.
  • Follow established customer service procedures and escalation guidelines.
  • Collect, analyse, and summarise player feedback, suggestions, and common issues. ...
Posted
16 days ago

KL City

  • May receive assignments from senior support personnel as required
  • Accept task from the group mailbox queue and process customer request for quotes (RFQ) and customer purchase orders (PO)
  • Ascertain the urgency of transaction based on ETA (Estimated Time Arrival)/ Port/Type of customer. For urgent transaction, needs to be completed ASAP or highlighted to LCS if unable to be completed within the agreed timeline ...
Posted
3 days ago

KL City

  • Agency Engagement – Support the Customer Engagement Team (CET) and other departments in establishing strong rapport with agencies at nationwide to ensure all GIRN terminals remain in operational.
  • RSC Competency Training – Serve as Subject Matter Expert (SME) and Trainer, conducting yearly customer service training for staff.
  • Training Program Development – Develop and implement the Customer Service Training Program. ...
Posted
18 hours ago

KL City

  • Analyse customer concerns, communicate clearly, and provide appropriate solutions or escalate when necessary.
  • Build and maintain strong customer relationships to enhance satisfaction and loyalty.
  • Accurately record all customer interactions in the support system for tracking and future reference. ...
Posted
a day ago

KL City

Posted
4 days ago

KL City

  • May receive assignments from senior support personnel as required
  • Accept task from the group mailbox queue and process customer request for quotes (RFQ) and customer purchase orders (PO)
  • Ascertain the urgency of transaction based on ETA (Estimated Time Arrival)/ Port/Type of customer. For urgent transaction, needs to be completed ASAP or highlighted to LCS if unable to be completed within the agreed timeline ...
Posted
5 days ago

KL City

  • Identify cases that require escalation, including: Disputes / chargebacks, Account restrictions / fraud-related cases, KYC / verification issues beyond L1 scope, Complaints requiring investigation
  • Escalate cases to L2/L3 with complete and accurate documentation
  • Ensure proper ticket logging and categorization ...
Posted
2 days ago

KL City

  • Monitor customer service performance, response times, resolution efficiency, and customer satisfaction.
  • Coordinate with Product, Technology, Finance, and Operations teams to resolve issues and improve service delivery.
  • Develop and improve CS SOPs, workflows, and operational processes. ...
Posted
6 days ago

KL City

  • Follow company guidelines and procedures when handling player enquiries.
  • Minimum 6 months of working experience.
  • Passionate about gaming and familiar with the gaming industry. ...
Posted
6 days ago

KL City

  • Maintain high customer satisfaction and service quality.
  • Follow company procedures and meet assigned KPIs.
  • Fluent in Mandarin & English. ...
Posted
6 days ago

KL City

  • Possess initiative, able to work independently and as a team
  • Dynamic, highly motivated and a result-oriented team player with good interpersonal skills
  • Attractive Basic Salary : RM2,000 during training, RM2,250 during probation & RM2,500 during confirmation. ...
Posted
5 days ago

KL City

  • Post-launch
  • AI-bot quality checking and assurance through advanced sample labelling
  • Receive ad-hoc training conducted by product team whenever needed for any specific labelling request ...
Posted
12 days ago

KL City

  • Mahir mengurus WhatsApp, panggilan telefon dan e-mel serta membuat follow-up.
  • Mahir menyediakan quotation, invoice, dokumen dan laporan.
  • Teliti, teratur, bertanggungjawab dan mempunyai kemahiran pengurusan masa yang baik. ...
Posted
6 days ago

KL City

  • Shift coverage: Monday to Sunday
  • Basic Salary: Up to RM2,500
  • Rewards & Recognition (RNR): RM200 ...
Posted
7 days ago

KL City

  • Probationary period is minimum 5 months including training
  • Training Completion Allowance RM200 upon completion of your training,
  • RNR (Rewards and recognition allowance of up to RM200.00) – based on your KPI performance ...
Posted
7 days ago

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