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1,000+ Customer Support Jobs in Federal Territory - September 2026 - High Salaries
Showing 1,059 jobs results for
"customer support"
in Federal Territory
Never miss any updates for Customer Support jobs in Federal Territory
Manage Alert
Undisclosed
KL City
- Provide customers with shipment updates and relevant information.
- Follow up on customer enquiries, complaints, and service-related issues until resolution.
- Identify customer requirements and provide appropriate solutions. ...
Posted
23 days ago
SRG Asia Pacific Sdn. Bhd.
MYR4,000 - MYR4,400 Per Month
KL City
- Work closely with your teammates to meet goals, share knowledge, and create wins together.
- Represent the brand with confidence and integrity across every interaction.
- Fluent in Mandarin & English (spoken and written). ...
Posted
10 days ago
MYR2,500 - MYR3,000 Per Month
KL City
- Responsibilities :
- - Respond promptly to all incoming inquiries through social media (Instagram and Facebook), instant messenger (WhatsApp, Zalo), Email, phone calls, website, and other forms of incoming inquiries
- - Respond and clarify customer comments in public domain ...
Posted
24 days ago
MYR2,000 - MYR2,500 Per Month
KL City
- Politely request customers to leave reviews and ratings on Google Maps to help improve our online presence.
- Monitor and respond to customer reviews professionally.
- Work closely with the printing team to ensure orders are completed accurately and on time. ...
Posted
24 days ago
MYR2,000 - MYR2,500 Per Month
KL City
- Politely request customers to leave reviews and ratings on Google Maps to help improve our online presence.
- Monitor and respond to customer reviews professionally.
- Work closely with the printing team to ensure orders are completed accurately and on time. ...
Posted
24 days ago
Pacific Asiawide Corporation
MYR2,400 - MYR5,000 Per Month
KL City
- Teamwork.
- People engagement and opportunities for advancement.
- Communication and transparency. ...
Posted
23 days ago
MYR2,000 - MYR3,000 Per Month
KL City
- Escalate complicated or sensitive matters to the supervisor or management team when required.
- Follow up with customers on pending enquiries, requests, complaints, bookings, or service related matters.
- Prepare simple replies, messages, and customer correspondence when required. ...
Posted
24 days ago
DREAMS LANGUAGE ACADEMY
MYR3,000 - MYR4,500 Per Month
KL City
- Develop and review operational projects, plans, campaigns and timeline
- Lead & propose continuous improvement initiatives across Education & Customer Support processes
- To prepare weekly performance analysis & strategic reporting ...
Posted
24 days ago
Undisclosed
KL City
- Maintain high customer satisfaction and service quality.
- Follow company procedures and meet assigned KPIs.
- Fluent in Mandarin & English. ...
Posted
11 days ago
AppsHill Consulting Sdn Bhd
MYR5,800 - MYR5,800 Per Month
KL City
- Respond to inbound customer email inquiries in a timely, professional, and efficient manner using agreed-upon procedures.
- Clarify customer requirements; probe for understanding by thoroughly reading tickets and use decision-support tools and resources to appropriately provide resolution to the customer.
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures. ...
Posted
24 days ago
Undisclosed
KL City
- Analyse customer concerns, communicate clearly, and provide appropriate solutions or escalate when necessary.
- Build and maintain strong customer relationships to enhance satisfaction and loyalty.
- Accurately record all customer interactions in the support system for tracking and future reference. ...
Posted
11 days ago
Transcosmos Malaysia Sdn Bhd
MYR4,500 - MYR5,000 Per Month
KL City
- Manage complex or difficult customer interactions professionally.
- Investigate customer concerns and provide accurate resolutions.
- Provide basic troubleshooting support for consumer electronics and smart devices. ...
Posted
24 days ago
Undisclosed
KL City
- Location: Kalua Lumpur, Sentral, Malaysia
- Employment Type: Permanent
- Key Responsibilities: ...
Posted
13 days ago
Undisclosed
KL City
- Recommend relevant add-on services or packages based on customer needs — without hard selling or giving
- medical advice.
- Respond to WhatsApp/phone enquiries and convert suitable leads into appointments or purchases. ...
Posted
20 days ago
Undisclosed
KL City
- Effectively handle escalations and assist other team members to ensure efficient resolution to customer requests through collaboration and effective teamwork.
- Provide process improvement suggestions, create/ update training documents and email templates.
- Work to support continuous improvement projects, system testing and special projects as needed. ...
Posted
14 days ago
Undisclosed
KL City
- Location: Kalua Lumpur, Sentral, Malaysia
- Employment Type: Permanent
- Key Responsibilities: ...
Posted
14 days ago
MYR2,500 - MYR3,500 Per Month
KL City
- Cash Bridge
- We are a Fin-Tech company excelling in financial technology focusing on Consumer Lending as well as Commercial Financing.Cash Bridge is an Australian company, based in Melbourne.Currently we are looking for candidate with Great Customer Service skills to join the team in assisting and improving the customer service of the Company.
- Candidates will require to work with hours align with the working hours in Melbourne (AEST). ...
Posted
20 days ago
MYR3,000 - MYR5,000 Per Month
KL City
- Record and update customer interactions, feedback, transactions, and complaints systematically.
- Coordinate closely with outlet team members to ensure smooth daily operations and customer satisfaction.
- Assist in resolving customer concerns professionally, escalating issues to the Management when necessary. ...
Posted
20 days ago
Undisclosed
KL City
- Work closely with customer’s purchasing team and Hexcel’s internal team at various locations globally.
- Delivery and Logistics Support.
- Documentation support. ...
Posted
20 days ago
Undisclosed
KL City
- We operate in a KCS (Knowledge Centric Support) fashion: Sharing your solutions with customers and colleagues will be an important part of your job
- Build and maintain customer relationships and increase customer satisfaction by performing checks of their operational environment and giving recommendations for improvement
- Travel to customers to deliver professional services on a case-by-case basis ...
Posted
a month ago
Undisclosed
KL City
- Provide clear and accurate advice to customers by explaining procedures and offering relevant information.
- Managed customer feedback and complaints professionally, adhering to company guidelines and maintaining excellent call etiquette.
- Address and resolve customer escalations by tracking, escalating, and ensuring timely resolutions when required. ...
Posted
21 days ago
Undisclosed
KL City
- Provide clear and accurate advice to customers by explaining procedures and offering relevant information.
- Managed customer feedback and complaints professionally, adhering to company guidelines and maintaining excellent call etiquette.
- Address and resolve customer escalations by tracking, escalating, and ensuring timely resolutions when required. ...
Posted
21 days ago
Undisclosed
KL City
- Provide clear and accurate advice to customers by explaining procedures and offering relevant information.
- Managed customer feedback and complaints professionally, adhering to company guidelines and maintaining excellent call etiquette.
- Address and resolve customer escalations by tracking, escalating, and ensuring timely resolutions when required. ...
Posted
21 days ago
Undisclosed
KL City
- Reviewing process performance, recommending improvements, and following up on implementation.
- Collaborating effectively in a global project environment with international stakeholders.
- A Bachelor’s degree in a related field. ...
Posted
15 days ago
MYR3,000 - MYR7,500 Per Month
KL City
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.
- Maintain basic knowledge of client products and/or services.
- Prepare complete and accurate work including appropriate notating accounts as required. ...
Posted
15 days ago
MYR2,500 - MYR2,600 Per Month
KL City
- Identify cases that require escalation, including: Disputes / chargebacks, Account restrictions / fraud-related cases, KYC / verification issues beyond L1 scope, Complaints requiring investigation
- Escalate cases to L2/L3 with complete and accurate documentation
- Ensure proper ticket logging and categorization ...
Posted
15 days ago
Undisclosed
KL City
- Conduct performance reviews, one-on-one sessions and manage attendance, scheduling including workforce planning.
- Identify training gaps and work with the Training/L&D team to upskill agents.
- Drive a high-performance culture focused on accountability, accuracy, and customer-centricity. ...
Posted
15 days ago
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