1,000+ Customer Support Jobs in Federal Territory - September 2026 - High Salaries

Showing 1,066 jobs results for "customer support" in Federal Territory
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KL City

  • Empower new partnerships: Set up new accounts, assist with onboarding, and ensure each transition feels effortless.
  • Champion continuous improvement: Spot opportunities to streamline processes, resolve issues proactively, and share insights with Sales and Account Management teams.
  • Collaborate with excellence: Work closely with both onshore and offshore teams, supporting colleagues and contributing to a positive, high‑performing culture ...
Posted
15 days ago

KL City

  • Are you fluent in English and Mandarin?
  • Are you required to serve notice? If yes, how long?
  • What is your expected salary? ...
Posted
15 days ago

KL City

Posted
15 days ago

KL City

  • Maintain high customer satisfaction and service quality.
  • Follow company procedures and meet assigned KPIs.
  • Fluent in Mandarin & English. ...
Posted
a day ago

KL City

  • Monitor customer service performance, response times, resolution efficiency, and customer satisfaction.
  • Coordinate with Product, Technology, Finance, and Operations teams to resolve issues and improve service delivery.
  • Develop and improve CS SOPs, workflows, and operational processes. ...
Posted
14 hours ago

KL City

  • Shift coverage: Monday to Sunday
  • Basic Salary: Up to RM2,500
  • Rewards & Recognition (RNR): RM200 ...
Posted
2 days ago
  • Follow company guidelines and procedures when handling player enquiries.
  • Minimum 6 months of working experience.
  • Passionate about gaming and familiar with the gaming industry. ...
Posted
2 days ago

KL City

  • Follow company guidelines and procedures when handling player enquiries.
  • Minimum 6 months of working experience.
  • Passionate about gaming and familiar with the gaming industry. ...
Posted
16 hours ago

KL City

  • Resolve customer issues efficiently while ensuring a positive customer experience.
  • Coordinate with internal departments to resolve complex cases.
  • Escalate unresolved issues to the Team Leader when necessary. ...
Posted
3 days ago

KL City

  • - Ensure adequate staffing and 24/7 coverage across global teams.
  • - Monitor workload, queues, backlogs, and escalations.
  • - Resolve operational issues and maintain service continuity during peak periods or incidents. ...
Posted
3 days ago

KL City

  • Maintains a positive, empathetic and professional attitude towards customer
  • Enters, updates and maintains accurate information of customer interaction, transactions, comments and complaints in the company's system
  • Resolves customer requests and problems by making appropriate booking changes based on company's processes and procedures, as well as activity terms and conditions ...
Posted
3 days ago

KL City

  • Communicate order status updates, resolve customer inquiries, and handle backorders effectively.
  • Maintain accurate transaction records within Tier-1 ERP systems while tracking key metrics like order fulfillment and inventory turnover.
  • Minimum 2 to 4 years of experience in customer order processing, material planning, procurement, or supply chain execution. ...
Posted
3 days ago
  • Well informed about the operations and protocols of the clinic and are therefore able to provide correct answers to patients’ questions.
  • Provide help to patients in distress by comforting them.
  • Can assist doctor. ...
Posted
2 days ago

KL City

  • Ensure prompt and proper resolution of customer queries by providing knowledgeable answers, product inquiry, order placement, feedbacks and complaints
  • Follow up with ongoing issue until resolved in a timely manner by liaising between customers and internal/external parties
  • Work closely and liaise with internal logistics and 3PL partners ...
Posted
2 days ago

KL City

  • Probationary period is minimum 5 months including training
  • Training Completion Allowance RM200 upon completion of your training,
  • RNR (Rewards and recognition allowance of up to RM200.00) – based on your KPI performance ...
Posted
2 days ago

KL City

  • Stay current with system information, changes and updates
  • Comply with service level agreements
  • Support and help on Process documentation ...
Posted
3 days ago

KL City

  • Mahir mengurus WhatsApp, panggilan telefon dan e-mel serta membuat follow-up.
  • Mahir menyediakan quotation, invoice, dokumen dan laporan.
  • Teliti, teratur, bertanggungjawab dan mempunyai kemahiran pengurusan masa yang baik. ...
Posted
a day ago

KL City

  • • Customer Support: Respond to customer inquiries promptly, professionally, andin a friendly manner via inbound calls, email, and live chat.
  • • Problem Resolution: Actively listen to customer complaints and take ownershipof resolving issues by offering effective and timely solutions.
  • • Escalation Management: Escalate unresolved issues to higher-level supportwhen necessary. ...
Posted
a day ago

KL City

  • Maintain good relationships with existing customers.
  • Escalate customer issues or complaints to the relevant person when necessary.
  • Receive and process customer purchase orders and sales orders. ...
Posted
6 days ago

KL City

  • Provide accurate information based on approved procedures, resolve general customer enquiries within the assigned scope, and escalate complex cases to the appropriate team.
  • Follow up with customers by phone or email to encourage completion of service surveys and gather relevant feedback.
  • Maintain clear and accurate records of calls, audit results, survey responses, and follow-up actions. ...
Posted
6 days ago

KL City

  • Rectify part number errors, request lead time changes from suppliers, and liaise with Sales, Shipping, and Account Teams on order statuses and AR matters.
  • Prepare Request For Quotations (RFQs) and generate Purchase Orders (POs) to suppliers. Monitor inventory allocation and check lead-time status.
  • Communicate delays and delivery changes internally and externally. Expedite deliveries by suppliers and update systems as needed. ...
Posted
6 days ago

KL City

  • Location: Kalua Lumpur, Sentral, Malaysia
  • Employment Type: Permanent
  • Key Responsibilities: ...
Posted
7 days ago

KL City

  • Attend to customer complaints and escalate complex matters to the relevant team.
  • Maintain professional, friendly and responsive communication with customers.
  • Make outbound calls to assigned leads and prospects. ...
Posted
7 days ago

KL City

  • Location: Kalua Lumpur, Sentral, Malaysia
  • Employment Type: Permanent
  • Key Responsibilities: ...
Posted
7 days ago

KL City

  • Customer Care: Assist customers with inquiries regarding post-orders, delivery timeframes, order status changes, payments, product pre-orders, and general questions.
  • Technical Troubleshooting: Utilize logical and analytical skills to isolate, troubleshoot, and resolve complex product issues in real-time.
  • Quality Assurance: Deliver exceptional interactions that meet or exceed client standards for call audits, quality reports, and customer satisfaction (CSAT). ...
Posted
19 days ago

Inter Island Group

KL City

  • Provide customers with shipment updates and relevant information.
  • Follow up on customer enquiries, complaints, and service-related issues until resolution.
  • Identify customer requirements and provide appropriate solutions. ...
Posted
23 days ago

KL City

  • Responsibilities :
  • - Respond promptly to all incoming inquiries through social media (Instagram and Facebook), instant messenger (WhatsApp, Zalo), Email, phone calls, website, and other forms of incoming inquiries
  • - Respond and clarify customer comments in public domain ...
Posted
23 days ago

KL City

  • Teamwork.
  • People engagement and opportunities for advancement.
  • Communication and transparency. ...
Posted
23 days ago

KL City

  • Politely request customers to leave reviews and ratings on Google Maps to help improve our online presence.
  • Monitor and respond to customer reviews professionally.
  • Work closely with the printing team to ensure orders are completed accurately and on time. ...
Posted
23 days ago

KL City

  • Politely request customers to leave reviews and ratings on Google Maps to help improve our online presence.
  • Monitor and respond to customer reviews professionally.
  • Work closely with the printing team to ensure orders are completed accurately and on time. ...
Posted
23 days ago

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