Sharpen operational discipline with accurate job closure and deadline-driven reports to HQ. Maintain daily logs and system updates that improve data quality and reduce rework.
Identify common customer inquiries, feedback, and issues; compile reports and share insights with management for marketing and operational improvements
To Assist In Customer Service Dept Reporting To Team ManagerMust Be Self Movitated And Able To Work IndependentlyMust Have The Passion In Learning And To Accept This TaskSome Knowledge In Air And Sea Logistics Is An AdvantageTo Handle All Customers Rating For Both Air And Sea To Liaise With Air And Sea CarriersTo Liaise With CustomersTo Handle All Sea Documentation Work Like Bookings, Bl Etc(If Required)Requirements: Min O Level