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200+ Customer Services Representative Jobs in Federal Territory - October 2026 - High Salaries
Showing 234 jobs results for
"customer services representative"
in Federal Territory
Never miss any updates for Customer Services Representative jobs in Federal Territory
Manage Alert
Undisclosed
KL City
- Simplify the servicing experience by supporting clients through guided navigation, troubleshooting and personalized assistance
- Ensure clear and complete handover or escalation of cases from Customer Care to the respective functional teams; deliver concise and accurate data and insights gathered from clients
- Assist internal teams with their strategies by acting as an official communication channel for outbound engagements with clients (e.g., events & campaign) ...
Posted
17 days ago
MYR2,500 - MYR5,150 Per Month
KL City
- Shift A: 6:30 AM – 4:00 PM
- Shift B: 9:30 AM – 7:00 PM
- Shift C: 3:30 PM – 1:00 AM ...
Posted
3 days ago
Undisclosed
KL City
- Coordinate service recovery to protect customer experience.
- Maintain a close coordination between QR departments and customers by ensuring their shipments are transferred, delivered on time and correct priority is given to shipments.
- To coordinate accomplishment of tasks with regional GHA and internal departments to ensure/ enhance a high-quality service on import and export. ...
Posted
3 days ago
Undisclosed
KL City
- Maintain excellent standards in the stockroom by organizing and arranging it efficiently.
- Process sales, exchanges, and refunds efficiently, accurately, and quickly across all payment methods.
- Acknowledge customers and deliver quality service in person and over the phone. ...
Posted
5 days ago
Undisclosed
KL City
- Coordinate with warehouse and commercial teams
- Maintain accurate order records
- Respond to customer inquiries on orders and deliveries ...
Posted
5 days ago
Undisclosed
KL City
- Cross-sell the Bank’s products and services to existing and potential customers, including but not limited to deposit products and credit facilities.
- Ensure annual reviews of all accounts are conducted at least one month prior to their scheduled review dates, and maintain high-quality credit write-ups at all times. All credit applications must follow approved formats, including accurate completion of CRR and GUS.
- Minimum 2 years of relevant experience in other financial institutions with exposure in the corporate/commercial or related business division, with strong credit and strategy development & planning skills, business acumen. ...
Posted
5 days ago
MYR3,300 - MYR3,300 Per Month
KL City
- Working Hours: 10am-7pm
- Fluent in English & Thai
- Minimumlyear of customer service experience ...
Posted
5 days ago
MYR1,850 - MYR2,500 Per Month
KL City
- Full-time positions (Senior Customer Assistant)
- Min PT3/PMR/SKM
- Provide professional services to customers. ...
Posted
5 days ago
MYR1,700 - MYR2,550 Per Month
KL City
- Assist in merchandising product and always maintain complete stock level
- Maintain a pleasant shopping environment in outlet by creating a clean, tidy, and well organized display
- Handle in administration work and any other ad hoc tasks from time to time. ...
Posted
6 days ago
Undisclosed
KL City
- Record complete and accurate interaction notes, case classifications, actions taken, and follow-up requirements in the customer service system.
- Take ownership of each interaction through resolution or confirmed handover, minimising unnecessary transfers and repeat contacts.
- Apply approved scripts, standard operating procedures, knowledge articles, and regulatory controls consistently. ...
Posted
7 days ago
Undisclosed
KL City
- Support business performance by contributing to continuous improvement and Kaizen initiatives.
- To have order management or supply chain knowledge in SAP dealing with project order / milestone processing, customer complaints, and returns with experience of 4-5 years.
- Strong computer literacy with foundational Microsoft Office skills, particularly intermediate-level Excel proficiency, along with strong English proficiency. ...
Posted
19 days ago
Undisclosed
KL City
- To have order management or supply chain knowledge in SAP dealing with order enquiries, customer complaints, and returns.
- Strong computer literacy with foundational Microsoft Office skills, particularly intermediate-level Excel proficiency, along with strong English proficiency.
- Excellent customer service and stakeholder management skills, with proven problem-solving abilities and the ability to work effectively in a fast-paced, cross-functional environment involving Sales, Logistics, Supply Planning, Material Master, IT, and other teams across regions. ...
Posted
19 days ago
Undisclosed
KL City
- Support business performance by contributing to continuous improvement and Kaizen initiatives.
- To have order management or supply chain knowledge in SAP dealing with project order / milestone processing, customer complaints, and returns with experience of 4-5 years.
- Strong computer literacy with foundational Microsoft Office skills, particularly intermediate-level Excel proficiency, along with strong English proficiency. ...
Posted
19 days ago
Undisclosed
KL City
- Role Highlights:
- Handle complex customer escalations with professionalism
- Deliver resolution-focused support in a fast-paced environment ...
Posted
20 days ago
Undisclosed
KL City
- Develops and delivers relevant, targeted messaging utilizing approved materials via customer engagement to drive product demand (ask the HCP to change their prescribing behavior/close sales) and leverages customer priorities to drive a positive business outcome; proactively provides insights for the development of new and innovative approved product messaging and resources
- Maintain an in-depth of market knowledge, products and disease states that enable meaningful dialogue with key stakeholders to build credibility and add value when calling on providers.
- Deliver relevant, targeted messaging compliantly utilizing approved materials via customer engagement to drive product demand (ask the HCP to change their prescribing behavior/close sales) and proactively provide insights for the development of new and innovative approved product messaging and resources. ...
Posted
9 days ago
Undisclosed
KL City
- Company Description:
- Renoma Underwear Malaysia represents the iconic French brand, offering premium men’s undergarments that blend timeless elegance with everyday comfort. The brand is recognized for its sophisticated style, innovative designs, and meticulous attention to detail. Renoma serves modern customers who value both high-quality materials and refined fashion in their daily essentials. Team members join a retail environment focused on delivering a premium, customer-centered shopping experience.
- Available Locations: ...
Posted
20 days ago
Undisclosed
KL City
- Provide timely, empathetic support for non-complex inquiries across assigned channels (voice, chat, live messaging, email, social media, etc.), using SOPs, macros, and knowledge articles to resolve issues while meeting CSAT, quality, and productivity targets.
- Authenticate customers, document interactions accurately in CRM, and escalate issues outside Tier 1 scope with clear notes and context.
- Adhere to compliance, privacy, and security requirements, flag recurring issues or content gaps, and participate in coaching and training. ...
Posted
20 days ago
Undisclosed
KL City
- Ensure good housekeeping standards on the shop floor and keep cash desk areas tidy and replenished throughout the day.
- Acknowledge and provide quality service to customers both face-to-face and over the telephone.
- Organize and arrange stockroom efficiently to maintain excellent standards. ...
Posted
11 days ago
MYR2,500 - MYR3,800 Per Month
KL City
- Follow company guidelines and procedures when handling player enquiries.
- Minimum 6 months of working experience.
- Passionate about gaming and familiar with the gaming industry. ...
Posted
11 days ago
MYR1,700 - MYR3,500 Per Month
KL City
- Eager to learn and develop through supportive feedback and training.
- A Brand Ambassador who is confident and passionate about delivering a 5* Customer Experience to all customers.
- Ability to work flexible hours to meet the needs of the shop. ...
Posted
20 days ago
MYR1,800 - MYR2,300 Per Month
KL City
- Mahir mengurus WhatsApp, panggilan telefon dan e-mel serta membuat follow-up.
- Mahir menyediakan quotation, invoice, dokumen dan laporan.
- Teliti, teratur, bertanggungjawab dan mempunyai kemahiran pengurusan masa yang baik. ...
Posted
11 days ago
Undisclosed
KL City
- Exposure to Phone, Chat, and Email Support
- Professional Training and Onboarding
- Career Growth and Development Opportunities ...
Posted
21 days ago
Undisclosed
KL City
- 4 Weeks of Paid Training
- Non-Voice Process: Chat & Email
- No Cold Calling ...
Posted
21 days ago
Undisclosed
KL City
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team service targets and interaction handling quotas ...
Posted
21 days ago
Undisclosed
KL City
- Work with other Shared Services teams to ensure accurate and timely delivery of payroll and invoicing services for customers and ensure positive and timely resolution of any escalations
- Work under direction from the Customer Care Manager to ensure service delivery is consistently high-quality and escalate to appropriate service centre operations groups as appropriate and in accordance with defined processes
- Assist in the co-ordination of human resources escalations including terminations, performance management and ad-hoc queries ...
Posted
21 days ago
The Sanctuary Wellness Group
MYR2,500 - MYR3,500 Per Month
KL City
- Expected start date: Late October / early November 2026
- Fixed monthly salary: RM2,800–RM3,300
- Variable sales component: RM0–RM100 per month, subject to the applicable performance criteria ...
Posted
21 days ago
Savior Artigos Texteis Lda
Undisclosed
KL City
- Customer Care: Assist customers with inquiries regarding post-orders, delivery timeframes, order status changes, payments, product pre-orders, and general questions.
- Technical Troubleshooting: Utilize logical and analytical skills to isolate, troubleshoot, and resolve complex product issues in real-time.
- Quality Assurance: Deliver exceptional interactions that meet or exceed client standards for call audits, quality reports, and customer satisfaction (CSAT). ...
Posted
21 days ago
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