Customer service

Product Knowledge

Market Knowledge ...

Customer Expectations Management.

Active Listening Skills.

Ability to handle queries and objections in a professional manner. ...

Budget - RM 2,800 - RM3,300

Shifts - Rotational

Qualifications ...

Activities of the team may include: • Develop and maintain effective and professional customer relationships. • Support account management and transaction processing. • Provide product and technical support as it relates to customer transactions, customer feedback and other requests. • Liaise with internal and external customer / stakeholders to ensure contractual obligations are achieved and agreed service standards are met. • Responding to customer queries and resolving issues as defined by customer agreement and relevant processes. This is an experienced operational / support role, requiring detailed knowledge of a business process. Assignments are semi-routine in nature, requiring the application and use of previously acquired knowledge. May provide assistance to less experienced staff.Considerable (1-3 years) job-related training and technical or vocational training is required.

What moves you?

At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further. ...

Responsible in administrative tasks such as inventory, sales, customer service, reporting, cashier, bank-in and safety arrangement.

Responsible to take care the assets, report any damages.

Place a fuel order. ...

Activities of the team may include:

Develop and maintain effective and professional customer relationships.

Support account management and transaction processing. ...

Verifying the customer requirements and interacting with outside service providers for quotation and SLA.

Co-orindating with logistics team for the shipment of the material and instruments.

Interacting with customers for the quotation, PO, invoice and payments. ...

Analyze competitor activities and industry developments to stay ahead of market changes.

2. Business Strategy:

Develop and implement strategic business plans to achieve company goals and objectives. ...

Minimum req : SPM and above

For SPM (Must pass subject BM, English and Math)

Able to work in rotational shift ...

Job Requirements

Priorities those with customer service experience

Good communication skills ...

Job Requirements

Priorities those with customer service experience

Good communication skills ...

At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.

From there on, it's decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. After all, we consider our team members our family, and we want you to feel comfortable and welcomed.

Are you passionate about marketing? Ready to dive into the world of demand generation? INFUSE is one of the fastest-growing lead generation companies! INFUSED with drive, innovation, and integrity, ...

Execellent communication and presentation skills

Fresh Graduate are welcome to apply

Candidates who are fluent in Mandarin are preferred because the role requires candidates to interact with Mandarin-speaking clients ...

Essential Functions/Core Responsibilities:

Minimum Skills to Hire:

Candidates with Bachelor Degree in accounting, finance relevant with Fraud, Chargeback and Appeal ...

Shipping

is dedicated to getting your goods to you quickly, while consistently offering world class customer service, by the most efficient team, demonstrating strong dependability and providing competitive pricing.

CUSTOMER SERVICE REPRESENTATIVE ...

Essential Functions/Core Responsibilities:

Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)

Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer ...