26 Customer Service Officer Jobs in Pulau Pinang - August 2026 - High Salaries

Showing 26 jobs results for "customer service officer" in Pulau Pinang
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MYR3,000 - MYR4,000 Per Month
  • Updates and maintains customer and business records accurately.
  • Performs other assigned duties as required.
  • Supports quote preparation, order processing, invoicing, returns, and customer inquiries. ...
Customer Service Communication Skills
+4
Posted
23 days ago
Undisclosed
  • Respond to operational queries and retrieve relevant shipment information and documentation.
  • Verify completed work to ensure accuracy and compliance with operational requirements.
  • Proactively communicate with internal and external stakeholders via email to ensure smooth shipment execution. ...
Posted
17 days ago
Undisclosed
  • Respond to operational queries and retrieve relevant shipment information and documentation.
  • Verify completed work to ensure accuracy and compliance with operational requirements.
  • Proactively communicate with internal and external stakeholders via email to ensure smooth shipment execution. ...
Posted
17 days ago
Undisclosed
  • Check completed work for accuracy.
  • Explore process improvement through Continuous Improvement initiative.
  • Export Experience in Freight Forwarding. ...
Posted
12 days ago
Undisclosed
  • Respond to queries for information and access relevant files
  • Check completed work for accuracy
  • Proactively communicate with stakeholders via email ...
Posted
12 days ago
Undisclosed
  • Check completed work for accuracy.
  • Explore process improvement through Continuous Improvement initiative.
  • Export Experience in Freight Forwarding. ...
Posted
11 days ago
Undisclosed
  • Check completed work for accuracy
  • Proactively communicate with customer via email
  • Keeping sensitive customer or company information confidential ...
Posted
11 days ago
Undisclosed
  • Key Responsibilities :
  • Customer Relationships: Develop and maintain effective, professional relationships with customers.
  • Account Support: Assist with account management and transaction processing. ...
Posted
13 days ago
Undisclosed
  • Check completed work for accuracy
  • Proactively communicate with customer via email
  • Keeping sensitive customer or company information confidential ...
Posted
12 days ago
MYR2,200 - MYR2,600 Per Month
WFH
  • Maintain good relationships with potential customers
  • Provide accurate information about products, services, and company policies
  • Work closely with team members to support and manage corporate events professionally when required ...
Posted
6 days ago
Undisclosed
  • Stakeholder Coordination: Liaise with internal and external stakeholders to meet contractual obligations and service standards.
  • Issue Resolution: Respond to customer queries and resolve issues in line with agreements and established processes.
  • Experienced operational/support role requiring detailed knowledge of business processes. ...
Posted
18 days ago
Undisclosed
  • Reporting & Analytical Skills: Monitors performance, analyzes gaps, and plans manpower to meet targets.
  • Adaptability & Stress Management: Stays calm under pressure, adjusts priorities, and manages the team fairly and responsibly.
  • Proven Expertise: 3–5 years’ experience in freight forwarding, specializing in import and customs operations. ...
Posted
17 days ago
Undisclosed
  • Good Client Relationship Manager : Manages escalations, communicates clearly, sets expectations, and resolves issues professionally to maintain customer trust.
  • Strong Operational Knowledge, Compliance & Accuracy Focus: Ensures accurate documentation, regulatory compliance, and adherence to import processes and SOPs.
  • Proactive Problem Solver: Anticipates risks and resolves issues quickly to maintain smooth operations. ...
Posted
17 days ago
Undisclosed
  • Ensure the lobby and reception area are clean, safe, and welcoming.
  • Support administrative tasks, ISO documentation, and company events as needed.
  • Assist in business development and other initiatives when required. ...
Posted
17 days ago
Undisclosed
  • Enter data according to the Export Standard Operating Procedure
  • Create Quick Booking according to the Booking confirmation in Cargo Wise system
  • Responsible to register Consol and proceed with issuance of Shippers instruction ...
Posted
2 days ago
Undisclosed
  • Respond to queries for information and access relevant files
  • Check completed work for accuracy
  • Proactively communicate with stakeholders via email ...
Posted
3 days ago
Undisclosed
  • Enter data according to the Export Standard Operating Procedure
  • Create Quick Booking according to the Booking confirmation in Cargo Wise system
  • Responsible to register Consol and proceed with issuance of Shippers instruction ...
Posted
15 days ago
Undisclosed
  • Respond to queries for information and access relevant files
  • Check completed work for accuracy
  • Proactively communicate with stakeholders via email ...
Posted
16 days ago
Undisclosed
  • Reporting & Analytical Skills: Monitors performance, analyzes gaps, and plans manpower to meet targets.
  • Adaptability & Stress Management: Stays calm under pressure, adjusts priorities, and manages the team fairly and responsibly.
  • Proven Expertise: 3–5 years’ experience in freight forwarding, specializing in import and customs operations. ...
Posted
a month ago
Undisclosed
  • Good Client Relationship Manager : Manages escalations, communicates clearly, sets expectations, and resolves issues professionally to maintain customer trust.
  • Strong Operational Knowledge, Compliance & Accuracy Focus: Ensures accurate documentation, regulatory compliance, and adherence to import processes and SOPs.
  • Proactive Problem Solver: Anticipates risks and resolves issues quickly to maintain smooth operations. ...
Posted
a month ago
Undisclosed
  • I am helpful and friendly in my approach to my customers, always aiming for a win-win situation and for repeat business.
  • I record information accurately in the relevant systems so that we can use the resulting analysis to make improvements to our customers’ future shopping experiences.
  • I know the Customer Relations action plan and support the goals and targets given to me by my manager to ensure the effective execution of our action plan. ...
Posted
12 days ago
Undisclosed

Bandar Cassia

  • I am helpful and friendly in my approach to my customers, always aiming for a win-win situation and for repeat business.
  • I record information accurately in the relevant systems so that we can use the resulting analysis to make improvements to our customers’ future shopping experiences.
  • I know the Customer Relations action plan and support the goals and targets given to me by my manager to ensure the effective execution of our action plan. ...
Posted
12 days ago
Undisclosed

George Town

  • Assist Inside Sales with overall Quote to Order objectives including loading SDT (Sales Desktop) quotes under 50 line items, forwarding quotes in PDF format to Quote Center, monitoring PM views, updating quote extensions, ordering samples and coordinating contract signature completion with legal.
  • Has developed knowledge and skills through formal training or considerable work experience
  • Entry level often for those with work experience in the skill area ...
Posted
18 days ago
Undisclosed

Tasek Gelugor

  • Assist Inside Sales with overall Quote to Order objectives including loading SDT (Sales Desktop) quotes under 50 line items, forwarding quotes in PDF format to Quote Center, monitoring PM views, updating quote extensions, ordering samples and coordinating contract signature completion with legal.
  • Has developed knowledge and skills through formal training or considerable work experience
  • Entry level often for those with work experience in the skill area ...
Posted
18 days ago
Undisclosed

Malaysia

  • Assist customers in handling premium payment, policy enquiry, policy servicing and claims related matters
  • Prepare and pro-actively execute sales plans for prospective customers from Bank’s leads (LMS) and self-generated leads
  • Actively participate and collaborate with other sales personnel at branch/region on sales activities/campaigns for customer acquisition and retention ...
Posted
12 days ago
Undisclosed
  • Coordinate seamlessly with logistics and asset management teams to ensure timely order fulfillment, delivery confirmation, and accurate billing within stipulated timeframes.
  • Efficiently manage all customer-related inquiries, including document requests, account setup, and price adjustments, ensuring prompt resolution.
  • Issue Resolution and Continous Improvement ...
Posted
14 days ago