200+ Customer Service Night Shift Jobs in Petaling - September 2026

provide support to customers and perform troubleshooting on field inquiries to ensure optimal levels of customer satisfaction and customer service
monitor all assigned cases for customer support and update activities on company tracking system
manage customer issues and if required, escalate it to required departments ...

Posted

24 days ago

Assistant Manager - Customer Service - Order Processing Assistant Manager - Customer Service - Order Processing

The HEINEKEN Company

Full Time

Petaling Jaya

Resolve customer escalations, requests, queries, and complaints while driving effective service recovery.
Monitor customer service performance, analyse trends, and implement continuous improvement initiatives.
Drive process standardisation, automation, and operational efficiency across customer service operations. ...

Posted

a month ago

[September Intake] Customer Service at Ara Damansara [September Intake] Customer Service at Ara Damansara

JEV Management & Trading

Full Time

Petaling Jaya

Handle complaints professionally and escalate complex cases when necessary.
Follow up on customer cases to ensure issues are resolved within the required timeline.
Maintain accurate records of customer interactions and case updates. ...

Posted

a month ago

Regional Senior Customer Support Specialist Regional Senior Customer Support Specialist

ABB

Full Time

Petaling Jaya

Posted

a month ago

Regional Senior Customer Support Specialist Regional Senior Customer Support Specialist

ABB

Full Time

Petaling Jaya

Collaborating with cross-functional teams to deliver the best solutions for customers.
Supporting in identifying new business opportunities in line with the country sales strategy.
Managing sales administration, quotations, customer follow-ups, and support project execution when required. ...

Posted

a month ago

Customer Service - Order Management Executive | SAP | Salary Up To RM 6,000 Customer Service - Order Management Executive | SAP | Salary Up To RM 6,000

Adecco

Full Time

Petaling Jaya

Provide customer support, attend to enquiries and provide assistance as necessary.
Coordinate and expedite with related departments on customers' orders and delivery matters.
Proactively communicate reschedules and suggest alternative options to mitigate escalation arising from shipping delays. ...

Posted

2 days ago

B- Customer Service Executive (Sales Support , Property ) B- Customer Service Executive (Sales Support , Property )

OTT CREATION MARKETING

Full Time

Petaling Jaya

Follow up on outstanding cases and ensure timely resolution.
Maintain accurate records of customer interactions, service requests, and complaint logs.
Liaise with the Sales, Warehouse, and QC & Technical teams regarding product issues and spare parts availability. ...

Posted

a month ago

[MYSG] Customer Care Executive (1Y Contract) [MYSG] Customer Care Executive (1Y Contract)

L'Oréal

Full Time

Petaling Jaya

To optimize service level and ensure regulatory compliance for all products before shipment
Collaborate closely with Physical Distribution and Transport teams to coordinate order scheduling and transport capacity planning, ensuring timely delivery and optimal logistics execution
Partner with Credit Manager to identify any credit risks and to implement corrective actions. ...

Posted

a month ago

[MYSG] Customer Care Executive (1Y Contract) [MYSG] Customer Care Executive (1Y Contract)

L'Oréal

Full Time

Petaling Jaya

To optimize service level and ensure regulatory compliance for all products before shipment
Collaborate closely with Physical Distribution and Transport teams to coordinate order scheduling and transport capacity planning, ensuring timely delivery and optimal logistics execution
Partner with Credit Manager to identify any credit risks and to implement corrective actions. ...

Posted

a month ago

Bank Officer – Collection - Customer Service (Fresh Graduates) Bank Officer – Collection - Customer Service (Fresh Graduates)

Aisling Consulting Sdn Bhd

Full Time

Petaling Jaya

Responsible to follow-up and monitor on accountholder’s payment thoroughly in timely manner.
To attend to the documentation required to assist collection.
Candidates must possess at least SPM (with call centre experience + credit Maths and English), Diploma or Degree Holder. ...

Posted

a month ago

Internship | Customer Support – SAP-ERP Internship | Customer Support – SAP-ERP

Roche

Full Time

Petaling Jaya

Stay curious, open-minded, and always willing to learn more as you navigate daily challenges
You are currently pursuing ongoing university studies
You have an excellent command of English and Mandarin with outstanding communication skills; Japanese language proficiency is a plus ...

Posted

a month ago

Pet Clinic Customer Service Executive | Animal Lovers Welcome Pet Clinic Customer Service Executive | Animal Lovers Welcome

JEV Management & Trading

Full Time

Sri Petaling

Minimum SPM / O-Level or equivalent.
Fresh graduates and candidates without prior experience are welcome to apply.
Must love animals and be comfortable around cats and dogs. ...

Posted

a month ago

Regional Customer Service Lead (Senior Manager), Care Chemicals Asia Pacific 1 1 1 Regional Customer Service Lead (Senior Manager), Care Chemicals Asia Pacific 1 1 1

BASF

Full Time

Petaling Jaya

Support Customer Service Supervisors and cross‑functional partners to ensure stable operations and customer satisfaction.
Contribute to process discipline, service quality, and continuous improvement in daily operations
Create, maintain, and process sales orders in SAP, including order creation, changes, and completion. ...

Posted

18 days ago

Regional Customer Service Lead (Senior Manager), Care Chemicals Asia Pacific 1 1 1 Regional Customer Service Lead (Senior Manager), Care Chemicals Asia Pacific 1 1 1

BASF

Full Time

Petaling Jaya

Support Customer Service Supervisors and cross‑functional partners to ensure stable operations and customer satisfaction.
Contribute to process discipline, service quality, and continuous improvement in daily operations
Create, maintain, and process sales orders in SAP, including order creation, changes, and completion. ...

Posted

18 days ago

CUSTOMER RELATIONS OFFICER (CINEMA CREW) - FULLTIME - PART TIME CUSTOMER RELATIONS OFFICER (CINEMA CREW) - FULLTIME - PART TIME

TGV Cinemas Sdn Bhd

Part Time, Full Time

Petaling Jaya

Ensure SOP compliance at all touch points
Minimum SPM with good command of Bahasa Malaysia and English.
Knowledgeable and experience in retail, F&B and servicing line is an added advantage. ...

Posted

a month ago

CUSTOMER RELATIONS OFFICER (CINEMA CREW) - FULLTIME - PART TIME CUSTOMER RELATIONS OFFICER (CINEMA CREW) - FULLTIME - PART TIME

TGV Cinemas Sdn Bhd

Part Time, Full Time

Petaling Jaya

Ensure SOP compliance at all touch points
Minimum SPM with good command of Bahasa Malaysia and English.
Knowledgeable and experience in retail, F&B and servicing line is an added advantage. ...

Posted

a month ago

Adecco

Full Time

Petaling Jaya

Provide customer support, attend to enquiries and provide assistance as necessary.
Coordinate and expedite with related departments on customers' orders and delivery matters.
Proactively communicate reschedules and suggest alternative options to mitigate escalation arising from shipping delays. ...

Posted

18 days ago

CUSTOMER SERVICES CUSTOMER SERVICES

Global Repro Sdn Bhd

Full Time

Petaling Jaya

-hardworking, willing to learn
- help serve customer, and help them print out
- photocopied, scanning ...

Posted

7 days ago

Customer - Logistic Service Executive Customer - Logistic Service Executive

Elevete Patisserie (M) Sdn Bhd

Full Time

Petaling Jaya

Coordinate deliveries and transportation arrangements, ensuring the right products reach the right customers on time.
Monitor daily deliveries and resolve issues relating to delays, transportation, inventory, or order fulfilment.
Track and analyse customer complaints, service issues, delivery delays, and product-related concerns, and prepare monthly reports for management. ...

Posted

13 days ago

Customer Services Assistant, OCC Customer Services Assistant, OCC

Safeguards Corporation

Full Time

Petaling Jaya

Bertanggungjawab membuat eskalasi melalui panggilan telefon atau e-mel bagi kes FLM Pending dan Priority Machine kepada Team Leader, Zone Leader, Officer, Executive atau pihak pengurusan yang lebih tinggi apabila diperlukan (Seluruh Malaysia).
Bertanggungjawab mengemas kini dan memantau semua tugasan FLM yang diberikan sehingga selesai pada setiap hari (Seluruh Malaysia).
Bertanggungjawab mengendalikan panggilan telefon daripada pihak bank berkaitan perkara-perkara FLM serta memberikan maklum balas yang tepat dan profesional. ...

Posted

a month ago

Customer Service Executive Customer Service Executive

Cake Tella Sdn Bhd

MYR2,800 - MYR3,300 Per Month

Full Time

Petaling Jaya, Selangor

Near Train Station

Maintain a thorough understanding of all CAKETELLA and KETOCAKE products, including ingredients, preparation methods, and special dietary options (e.g., keto-friendly).
Proactively identify opportunities to improve customer satisfaction and streamline customer service processes.
Document all customer interactions and resolutions in the company's CRM system, ensuring accurate and up-to-date records. ...

Receive Complaints Resolving Conflict