200+ Customer Service Night Shift Jobs in Petaling - September 2026 - High Salaries

Showing 263 jobs results for "customer service night shift" in Petaling
Never miss any updates for Customer Service Night Shift jobs in Petaling
  • To optimize service level and ensure regulatory compliance for all products before shipment
  • Collaborate closely with Physical Distribution and Transport teams to coordinate order scheduling and transport capacity planning, ensuring timely delivery and optimal logistics execution
  • Partner with Credit Manager to identify any credit risks and to implement corrective actions. ...
Posted
4 days ago
  • Implement and manage CI/CD pipelines for Salesforce (e.g., Git, Jenkins, Copado, Gearset, Bitbucket)
  • Handle version control, branching strategies, and code reviews
  • Automate deployments across environments (Dev, UAT, Prod) ...
Posted
25 days ago
  • Attend to customer enquiries for spare parts, service requirements, technical support and related service requests in a timely and professional manner.
  • Understand customer requirements and coordinate internally to obtain the necessary technical and commercial information.
  • Maintain clear and proactive communication with customers throughout the enquiry and order process. ...
Posted
a month ago

Petaling

  • Create and maintain customer records in the system and maintain proper documentation.
  • Monitor orders against available inventory and ensure smooth delivery processes.
  • Liaise with the forwarder for export and import. ...
Posted
13 days ago
  • Customer Enquiry Management
  • Attend to customer enquiries for spare parts, service requirements, technical support and related service requests in a timely and professional manner.
  • Understand customer requirements and coordinate internally to obtain the necessary technical and commercial information. ...
Posted
a month ago
  • 14 days Annual Leave
  • 14 days Medical Leave
  • EPF + SOCSO ...
Posted
11 hours ago
  • Triage support and billing inquiries and direct customers to the appropriate channels
  • Understanding of technology industry
  • Call center experience ...
Posted
7 days ago
  • Process and confirm customer orders from Shopee, website, and manual/DM orders accurately
  • Coordinate with the warehouse team to ensure timely order fulfillment and shipment
  • Monitor inventory levels and notify the PIC of low stock or replenishment requirements ...
Posted
a month ago
  • Familiarity with foreign trade practices and customer service procedures.Strong sense of responsibility, customer orientation, and attention to detail.
  • Ability to manage routine operations independently and escalate issues appropriately
  • LOCATION ...
Posted
a month ago
  • Job Description:
  • · Serve as primary point of contact for customers, addressing their specific requirements and resolving any issues related to shipments.
  • · Proactively engage with key account clients to identify and maximize opportunities for ...
Posted
a month ago
  • Escalate complex cases to the relevant teams and ensure timely resolution.
  • Meet individual and team service quality, productivity, and customer satisfaction targets.
  • Collaborate with internal teams to improve customer support processes and service delivery. ...
Posted
a month ago
  • Complaint & Issue Handling
  • Process Support & Continuous Improvement
  • Bachelor’s degree in Business Administration, Supply Chain Management, Logistics, or equivalent experience ...
Posted
a month ago

Petaling

  • Assist in coordinating the lab testing process between Lab, Admin, Sales & Billing Department.
  • Bachelor degree in any course from recognized university / college.
  • Good personality, independent and a good team player. ...
Posted
24 days ago
  • To optimize service level and ensure regulatory compliance for all products before shipment
  • Collaborate closely with Physical Distribution and Transport teams to coordinate order scheduling and transport capacity planning, ensuring timely delivery and optimal logistics execution
  • Partner with Credit Manager to identify any credit risks and to implement corrective actions. ...
Posted
15 days ago
  • Stay curious, open-minded, and always willing to learn more as you navigate daily challenges
  • You are currently pursuing ongoing university studies
  • You have an excellent command of English and Mandarin with outstanding communication skills; Japanese language proficiency is a plus ...
Posted
6 days ago
  • Drive growth by representing Q&FS during customer projects, innovation initiatives and technical discussions in close cooperation with Commercial, R&D, and regulatory teams.
  • Technical expertise, complaint and issue management
  • Oversee the handling of complaints and quality issues for assigned accounts, ensuring timely resolution and clear, meaningful feedback. ...
Posted
24 days ago
  • Support Customer Service Supervisors and cross‑functional partners to ensure stable operations and customer satisfaction.
  • Contribute to process discipline, service quality, and continuous improvement in daily operations
  • Create, maintain, and process sales orders in SAP, including order creation, changes, and completion. ...
Posted
13 days ago
  • Implement and maintain DevOps practices including version control, CI/CD pipelines, and automated deployments
  • Collaborate with business stakeholders, architects, and QA teams to deliver high-quality solutions
  • Perform integrations with external systems using REST/SOAP APIs ...
Posted
25 days ago
  • Support Customer Service Supervisors and cross‑functional partners to ensure stable operations and customer satisfaction.
  • Contribute to process discipline, service quality, and continuous improvement in daily operations
  • Create, maintain, and process sales orders in SAP, including order creation, changes, and completion. ...
Posted
14 days ago

Petaling

  • Conduct weekly meeting with frontline and workshop staff on their current performance, provide coaching and deliver important information.
  • Attend to customer requirement and assist to resolve complaints.
  • Responsible for effective utilisation of DMS system to monitor and control Work-In-Progress, Back Orders, Follow-Up, Appointments and Service Reminders ...
Posted
23 days ago
  • Support Customer Service Supervisors and cross‑functional partners to ensure stable operations and customer satisfaction.
  • Contribute to process discipline, service quality, and continuous improvement in daily operations
  • Create, maintain, and process sales orders in SAP, including order creation, changes, and completion. ...
Posted
19 days ago
  • Support Customer Service Supervisors and cross‑functional partners to ensure stable operations and customer satisfaction.
  • Contribute to process discipline, service quality, and continuous improvement in daily operations
  • Create, maintain, and process sales orders in SAP, including order creation, changes, and completion. ...
Posted
19 days ago
  • - Respond promptly to customer enquiries via IG DM, Facebook Messenger/ ManyChat, Shopee Chat, Whatsapp, and other designated communication channels
  • - Maintain a professional, friendly, and solution-oriented when assisting customers
  • - Identify recurring customer concerns and provide feedback to the team for continuous improvement ...
Posted
a month ago
  • Follow through and escalation to internal & external parties as necessary to resolve any issues from our customers
  • Meet individual and team qualitative and quantitative operations performance metrics
  • Collaborate closely with the Customer Service Operations team and SMEs in the delivery of relevant customer support initiatives ...
Posted
19 days ago
  • Oversee the handling of complaints and quality issues for assigned accounts, ensuring timely resolution and clear, meaningful feedback.
  • Work closely with local quality teams supporting root cause analyses and effective resolution of complex quality matters by providing product, process and customer knowledge.
  • Be a key-player in cross-functional issue management, by bringing the customer perspective, ensuring aligned, timely and appropriate communication with the customer. ...
Posted
a month ago
  • Handles troubleshooting for customers and carries out root cause analysis, and liaises with GCS to manage technical issues when required.
  • Responsible for ensuring (together with the Regulatory and Product team) that customer is informed of safety/ quality issues and technical updates via Customer Notification timely.
  • Collaborate closely with stakeholders, gaining a deep understanding of their needs and identifying shared purpose in order to create fruitful partnerships. ...
Posted
a month ago
  • Lead major customer service transformation initiatives and manages change by communicating clearly, providing training, and addressing risks such as language and time zone coverage to maintain a positive customer experience during transitions. Optimizes workforce allocation and ensuring service quality during organizational transitions.
  • Champion automation and data-driven process improvements, identifying ways to streamline workflows (like using RPA for routine tasks, AI) and overseeing analytics and reporting to drive accountability and enhance performance.
  • Bachelor’s degree or equivalent experience, with at least 10 years of customer service experience, including roles in customer-facing and shared service environments. ...
Posted
25 days ago
  • Resolve customer escalations, requests, queries, and complaints while driving effective service recovery.
  • Monitor customer service performance, analyse trends, and implement continuous improvement initiatives.
  • Drive process standardisation, automation, and operational efficiency across customer service operations. ...
Posted
a month ago
  • Collaborating with cross-functional teams to deliver the best solutions for customers.
  • Supporting in identifying new business opportunities in line with the country sales strategy.
  • Managing sales administration, quotations, customer follow-ups, and support project execution when required. ...
Posted
25 days ago