200+ Customer Service Night Shift Jobs in Petaling - September 2026 - High Salaries

Showing 273 jobs results for "customer service night shift" in Petaling
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  • Receive safety alerts and contact the technician by phone to check that he/she is okay
  • Keep customers informed on progress
  • Call back to KRMS and talk with passengers in the elevator where applicable, taking remote action to resolve the issue ...
Posted
a month ago
  • Maintain good customer relationships to enhance retention and brand loyalty.
  • Provide regular updates and feedback to the Service Manager regarding service performance, customer satisfaction, and technical issues.
  • Able to work in a fast-paced environment with attention to detail.
Posted
18 days ago

Petaling

  • Perform daily administrative tasks including filing, documentation, and data entry.
  • Maintain and update customer records accurately in the system.
  • Follow up with customers regarding installation progress, servicing appointments, and after-sales support. ...
Posted
18 days ago

Petaling

  • Provide helpful and accurate information about products, services, or procedures.
  • Identify opportunities to upsell or cross-sell products and services.
  • To update and maintain customer interaction information in the database or system ...
Posted
18 days ago
  • Team cooperation to coordinate all aspects of operations.
  • Language(s) required: Mandarin, English and Bahasa Malaysia.
  • Candidates must possess at least SPM. ...
Posted
19 days ago
  • Provide accurate information and appropriate solutions based on established SOPs.
  • Perform basic troubleshooting and guide customers through the required steps.
  • Handle customer complaints professionally and work towards first-call resolution where possible. ...
Posted
13 days ago
  • Ensure Customer Satisfaction and Operation Efficiency
  • Communicate with Production Team to Ensure Operation Efficiency
  • We are an online kitchen where customer placed their order online. ...
Posted
25 days ago
  • Responsible for expediting the orders in scope from PO creation to Supplier Delivery.
  • Initiate Cancel/Modify requests for purchase orders in SLB systems (SAP, SWPS, GOLD, and Lawson) after consultation with internal stakeholders and external suppliers.
  • Update the ERPs with all the relevant dates and supplier feedback ensuring this information are reflected in the Business systems and metrics. ...
Posted
15 days ago
  • Lead major customer service transformation initiatives and manages change by communicating clearly, providing training, and addressing risks such as language and time zone coverage to maintain a positive customer experience during transitions. Optimizes workforce allocation and ensuring service quality during organizational transitions.
  • Champion automation and data-driven process improvements, identifying ways to streamline workflows (like using RPA for routine tasks, AI) and overseeing analytics and reporting to drive accountability and enhance performance.
  • Bachelor’s degree or equivalent experience, with at least 10 years of customer service experience, including roles in customer-facing and shared service environments. ...
Posted
4 days ago
  • Investigate and resolve customer concerns, complaints, and escalated cases effectively.
  • Work closely with relevant departments to identify root causes and implement appropriate solutions.
  • Follow up with customers to ensure satisfactory resolution. ...
Posted
25 days ago
  • Communicate in a friendly, empathetic and professional manner.
  • Escalate medical questions to the doctor or appropriate clinic team instead of providing medical advice.
  • Convert incoming enquiries and marketing leads into confirmed appointments. ...
Posted
25 days ago
  • Monitor service performance against SLAs and KPIs, identify improvement opportunities, and drive continuous process enhancements to improve operational efficiency.
  • Manage governmental stamp duty submissions and related documentation for purchase orders, ensuring compliance with relevant regulatory requirements.
  • Support internal controls, compliance, and audit activities while coaching and developing team members to achieve operational excellence and business objectives. ...
Posted
a month ago
  • Strong expertise in Customer Care and Credit Management within a fast-paced environment.
  • Proven People Leader capable of motivating and upskilling dynamic teams.
  • Strategic Thinker with an analytical approach to cash-flow, dispute resolution, and risk. ...
Posted
15 days ago

Petaling

  • 具备客户服务意识,能够耐心及专业地处理客户咨询。
  • 英语流利,会说华语者优先。
  • 积极主动、有责任心,并愿意学习新技能。 ...
Posted
17 days ago
  • Continuously monitor and maintain optimal store health metrics, chat response rates, and SLA compliance across all assigned platforms.
  • Attend comprehensive product training sessions to master brand knowledge and handle consumer inquiries with expertise.
  • Assist in analyzing customer feedback to recommend improvements for chat response workflows and overall customer satisfaction. ...
Posted
10 days ago
  • Strong expertise in Customer Care and Credit Management within a fast-paced environment.
  • Proven People Leader capable of motivating and upskilling dynamic teams.
  • Strategic Thinker with an analytical approach to cash-flow, dispute resolution, and risk. ...
Posted
15 days ago

Sunfert International Fertility Centre Sdn Bhd

  • Professional development
  • JOB PURPOSEPerforms customer service and cashier duties under the supervision and direction of Centre Manager.
  • DUTIESCustomer Service:1. Register incoming patients into the Medex, Encore Med and Meditex.2. Prepare the charge chit and sticker for the registered patients.3. Assist Embryologist/Nurse in printing out additional stickers.4. Attend to calls and inquiries (via phone call).5. Attend to walk in customer inquiries for offered services.6. Fix appointment for the patients.7. Fix appointment for the inter-branch patients.8. Compilation of patient feedback forms.9. Update patient post-delivery pregnancy outcome in Medex.10. Attend to the Pathlab & Lalamove riders. ...
Posted
5 days ago
  • Handle customer account inquiries, including account status, payments, packages, and related matters.
  • Monitor and follow up on customer property listing performance.
  • Maintain, update, and organize customer records, company documents, and other important information. ...
Posted
a month ago

Petaling

  • Follow up with customers regarding order updates, feedback, and post-purchase experiences
  • Monitor and manage customer messages, comments, and reviews across Shopee, TikTok Shop, Lazada, and company website platforms
  • Ensure excellent customer experience and maintain strong seller ratings and platform performance scores ...
Posted
18 days ago
  • Collaborating with cross-functional teams to deliver the best solutions for customers.
  • Supporting in identifying new business opportunities in line with the country sales strategy.
  • Managing sales administration, quotations, customer follow-ups, and support project execution when required. ...
Posted
7 days ago
  • Communicating with customers via email, telephone, and written correspondence in Japanese and English
  • Providing timely updates and maintaining a high level of customer satisfaction
  • Collaborating with cross-functional teams to resolve customer issues efficiently ...
Posted
18 days ago

Petaling

  • Approve, Review and Audit Teller and Related Branch Financial Transactio
  • Comply to Bank’s internal control and procedures.
  • Ensure Self-Audit Check is carried out diligently as required. ...
Posted
12 days ago

Petaling

  • Prepare accurate and competitive quotations for spare parts, field services, repairs, maintenance and other service activities.
  • Review customer requirements, equipment information, historical transactions and technical details to ensure quotation accuracy.
  • Work closely with service engineers and technical teams when technical clarification is required. ...
Posted
23 days ago
  • Utilize Process Monitors and Workflows on daily basis.
  • Ensure timely movement and delivery of freight to customers.
  • Ensure documents are timely sent to customer or broker for customs purposes. ...
Posted
19 days ago
  • Ensure timely delivery of freight to customers for Import shipments.
  • Ensure documents are timely sent to customer or broker for customs purposes.
  • Ensure accurate and timely client and vendors billing. ...
Posted
19 days ago
Posted
19 days ago

Petaling

  • Maintain accurate customer, order, and transaction records, and prepare reports and data as required.
  • Ensure all activities are carried out accurately and in compliance with company policies, SOPs, and service standards.
  • Identify opportunities to improve customer service processes and service quality. ...
Posted
14 days ago