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800+ Customer Service Night Shift Jobs in Kuala Lumpur - August 2026 - High Salaries
Showing 865 jobs results for
"customer service night shift"
in Kuala Lumpur
Never miss any updates for Customer Service Night Shift jobs in Kuala Lumpur
Manage Alert
Undisclosed
KL City
- Perform conservation as and when are appropriate.
- Administer the correct forms to customers and agents and advise the correct process, procedures and requirements.
- Check to ensure all forms/ documents are duly completed and signed prior to submission for processing. ...
Posted
a month ago
Undisclosed
KL City
- Provide suggestions for CS process and service improvement based on day-to-day handling experience.
- Maintain and update the CS CMS backend accurately.
- Provide front-line support on Store Pick Up services - related order issues, escalating where needed. ...
Posted
a month ago
Undisclosed
KL City
- Analyse customer concerns, communicate clearly, and provide appropriate solutions or escalate when necessary.
- Build and maintain strong customer relationships to enhance satisfaction and loyalty.
- Accurately record all customer interactions in the support system for tracking and future reference. ...
Posted
a month ago
Undisclosed
KL City
- Sense of responsibility;
- Independent and customer friendly.
- Experienced with Customer Care, internet and hotel industry; ...
Posted
a month ago
Undisclosed
KL City
- Maintains a positive, empathetic and professional attitude towards customer
- Enters, updates and maintains accurate information of customer interaction, transactions, comments and complaints in the company's system
- Resolves customer requests and problems by making appropriate booking changes based on company's processes and procedures, as well as activity terms and conditions ...
Posted
a month ago
Undisclosed
KL City
- We are looking for an experienced Quality Assurance leader to drive service quality, operational excellence, and continuous improvement across our global Customer Service operations.
- This role goes beyond traditional quality monitoring. You will lead a team of Quality Analysts while leveraging customer insights, AI-powered quality programs, and Voice of Customer (VOC) data to identify improvement opportunities across Customer Service, Product, Operations, and Technology teams.
- You will play a key role in transforming quality assurance from a score-focused function into a strategic business partner that drives customer experience improvements and operational efficiency. ...
Posted
20 days ago
Undisclosed
KL City
- Provide suggestions for CS process and service improvement based on day-to-day handling experience.
- Maintain and update the CS CMS backend accurately.
- Provide front-line support on Store Pick Up services - related order issues, escalating where needed. ...
Posted
a month ago
Frontline Customer Service Executive (Sales Gallery) Frontline Customer Service Executive (Sales Gallery)
BE International Marketing Sdn Bhd
Undisclosed
KL City
- Handle customer service enquiries and provide prompt support to IBOs through the Customer Service System (CSS) and other communication channels.
- Support company events, product launches, roadshows, and promotional activities when required.
- Perform regular stock counts and inventory checks to ensure product availability and inventory accuracy. ...
Posted
a month ago
Undisclosed
KL City
- Provide suggestions for CS process and service improvement based on day-to-day handling experience.
- Maintain and update the CS CMS backend accurately.
- Provide front-line support on Store Pick Up services - related order issues, escalating where needed. ...
Posted
a month ago
Undisclosed
KL City
- Continuously improve customer satisfaction and overall service quality.
- Manage and maintain the Respond.io platform.
- Configure inboxes, teams, routing rules and conversation assignments. ...
Posted
a month ago
Undisclosed
KL City
- Monitor team performance and implement continuous improvement initiatives.
- Collaborate with sales, supply chain, logistics, and other internal departments to resolve customer concerns.
- Prepare operational reports and analyse service metrics. ...
Posted
21 days ago
Undisclosed
KL City
- Consolidate stamped contracts along with the corresponding stamp duty certification on the admin portal, thereby ensuring that users have convenient access to their signed contracts.
- Apply people skills to successfully request for necessary documents from customers to facilitate insurance policies issuance.
- Carefully review documents submitted by customers to verify accuracy and completeness, enabling policy activation. ...
Posted
24 days ago
MYR5,000 - MYR5,500 Per Month
KL City
- Update customers on request status and resolution progress.
- Review and verify customer documents according to requirements.
- Prepare reports and documentation accurately. ...
Posted
14 days ago
Undisclosed
KL City
- nnelsProcess webshop orders, exchanges, returns, and warranty claims using Salesforce/Microsoft Dyn
- amicsProvide tailored product advice to customers to help them select the best items for their
- needsEnsure all customer inquiries are addressed within 24 hours, escalating unresolved issues where nece ...
Posted
a month ago
Immediate Job Opening for Customer Service Agent L1 Immediate Job Opening for Customer Service Agent L1
Asian Technology Solutions
MYR3,500 - MYR3,500 Per Month
KL City
- Job DescriptionPosition: Customer Service Agent - Level 1Job Type: Full Time, Contract (6+6 Months and extendable) – Rotational shiftSalary Range : 3500 + Shift Allowance
- Pay: RM1,453.33 - RM3,500.00 per month
- Benefits: ...
Posted
25 days ago
Undisclosed
KL City
- Lead, coach, and support a team of customer service representatives.
- Act as the escalation point for complex customer enquiries and issues.
- Monitor team performance and implement continuous improvement initiatives. ...
Posted
21 days ago
MYR4,000 - MYR5,000 Per Month
KL City
- Health insurance
- Maternity leave
- Vision insurance ...
Posted
15 days ago
Undisclosed
KL City
- Continuously improve customer satisfaction and overall service quality.
- Manage and maintain the Respond.io platform.
- Configure inboxes, teams, routing rules and conversation assignments. ...
Posted
a month ago
Trinity Workforce Solution Sdn Bhd
MYR4,400 - MYR4,600 Per Month
KL City
- If interested, Kindly share your CV at [email protected]
- Role: Customer Service- Mandarin Speaker
- Location: KL, Malaysia ...
Posted
a month ago
Undisclosed
KL City
- Build rapport and relationship with chosen customers to establish loyalty and repeated sales and increase product holding.
- Provide excellent customer service and uphold professionalism to reflect Bank’s image
- Product knowledge / Selling skills / Market intelligence / Competitor’s check ...
Posted
a month ago
Undisclosed
KL City
- Assist in calling up customers for service / sales interactions;
- Carry out Branch RCSA through sample checking and effective rectification as applicable;
- Accept and process transactions (deposits, withdrawals, Remittances, ANSB and any other products launched by the Bank) in a timely and accurate manner; ...
Posted
a month ago
Undisclosed
KL City
- Accurately document customer interactions and issues in our CRM system to ensure seamless follow-up and reference.
- Gather customer feedback and insights to help improve our products, services, and overall customer experience.
- Work closely with other departments, such as Sales, Marketing, and Technical Support, to address customer needs and enhance service delivery. ...
Posted
a month ago
Customer Service Bangsar (Inbound) - August Intake Customer Service Bangsar (Inbound) - August Intake
SRG ASIA PACIFIC SDN BHD
MYR2,000 - MYR2,600 Per Month
KL City
- 10:00 AM – 7:00 PM
- Inbound Call Support: Handle a high volume of incoming calls from customers regarding products, services, orders, billing, troubleshooting, and general inquiries.
- Customer Assistance: Provide clear, accurate, and helpful responses. Strive for high customer satisfaction by resolving concerns or escalating issues when necessary. ...
Posted
a month ago
客戶服務專員 Customer Service Executive (Rotational Shift) 客戶服務專員 Customer Service Executive (Rotational Shift)
IFAST Global Bank Limited
Undisclosed
KL City
- 协调相关部门解决问题并处理投诉。
- 汇总客户反馈，提升服务质量。
- 愿意接受 24/7 轮班制工作安排，包括夜班、周末和节假日。 ...
Posted
a month ago
Undisclosed
KL City
- Oversee the handling of complaints and quality issues for assigned accounts, ensuring timely resolution and clear, meaningful feedback.
- Work closely with local quality teams supporting root cause analyses and effective resolution of complex quality matters by providing product, process and customer knowledge.
- Be a key-player in cross-functional issue management, by bringing the customer perspective, ensuring aligned, timely and appropriate communication with the customer. ...
Posted
25 days ago
MYR3,000 - MYR4,800 Per Month
KL City
- Perform software updates and installations.
- Communicate effectively to explain technical issues and solutions to customers.
- Actively listen to customer needs and feedback for accurate problem-solving. ...
Posted
24 days ago
Undisclosed
KL City
- Monitor customer satisfaction and proactively address concerns to improve customer experience.
- Partner with the Business Development/Sales team to track contract renewal timelines.
- Identify renewal, upselling, and cross-selling opportunities within existing accounts. ...
Posted
a month ago
MYR2,000 - MYR2,400 Per Month
KL City
- Kuala Lumpur: Reliably commute or planning to relocate before starting work (Preferred)
- What is your notice period?
- What is your expected salary? ...
Posted
13 days ago
Customer Service ANZ Market ( Gaming Device ) August Intake Customer Service ANZ Market ( Gaming Device ) August Intake
Transcosmos Malaysia Sdn Bhd
MYR3,000 - MYR4,000 Per Month
KL City
- Maintain accurate records of customer interactions and updates in the CRM system.
- Proactively identify opportunities to improve service processes and customer experience.
- Meet individual and team performance targets, including response time, customer satisfaction, and other KPIs. ...
Posted
24 days ago
MYR2,000 - MYR2,400 Per Month
KL City
- Kuala Lumpur: Reliably commute or planning to relocate before starting work (Preferred)
- What is your notice period?
- What is your expected salary? ...
Posted
14 days ago
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