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800+ Customer Service Night Shift Jobs in Kuala Lumpur - August 2026 - High Salaries
Showing 839 jobs results for
"customer service night shift"
in Kuala Lumpur
Never miss any updates for Customer Service Night Shift jobs in Kuala Lumpur
Manage Alert
Undisclosed
KL City
- Partner with internal account management and sales to verify deal details and ensure deal information flows through Ad Suite:
- Support creation of Ads, their implementation, trafficking as well as reporting of Ad campaigns.
- Handle simple to medium complexity-level workflows within Ad operations which are relatively easy to train on and require some degree of judgment in performing the required tasks, define or adapt solutions based on existing processes. ...
Posted
2 days ago
Undisclosed
KL City
- Partner with internal account management and sales to verify deal details and ensure deal information flows through Ad Suite:
- Support creation of Ads, their implementation, trafficking as well as reporting of Ad campaigns.
- Handle simple to medium complexity-level workflows within Ad operations which are relatively easy to train on and require some degree of judgment in performing the required tasks, define or adapt solutions based on existing processes. ...
Posted
4 days ago
MYR3,000 - MYR3,500 Per Month
KL City
- Follow up on order status and provide timely updates to customers.
- Coordinate with factories and logistics teams to arrange shipments according to customer requirements.
- Monitor shipment schedules and ensure timely delivery. ...
Posted
5 days ago
Undisclosed
KL City
- Handle guest requests, complaints and basic troubleshooting professionally
- Coordinate with housekeeping and operations teams to resolve guest issues
- Follow up with guests to ensure issues are properly resolved ...
Posted
5 days ago
Undisclosed
KL City
- Role Highlights:
- Handle complex customer escalations with professionalism
- Deliver resolution-focused support in a fast-paced environment ...
Posted
a month ago
MYR800 - MYR800 Per Month
KL City
- Maintain and update call records and interaction data
- Support reporting by documenting feedback and observations
- Help identify common trends or issues from customer interactions ...
Posted
a month ago
MYR1,050 - MYR1,050 Per Month
KL City
- Follow up with customers to ensure their technical issues are resolved to their satisfaction.
- Monitor applications and processes to ensure they are functioning correctly, take necessary actions based on protocols.
- Provide accurate and detailed information about IT products and services. ...
Posted
25 days ago
Undisclosed
KL City
- We foster an INNOVATION mindset
- We achieve results with EFFICIENCY and excellence
- We take pride in the QUALITY of our work ...
Posted
14 days ago
Undisclosed
KL City
- Manage tasks within given time frames and delivering high-quality work
- University student or graduate currently undergoing/completed a Bachelor's Degree or equivalent experience in Business Administration or related fields.
- Excellent communication skills with the ability to build rapport with clients from a wide range of backgrounds ...
Posted
25 days ago
Undisclosed
KL City
- Collaboration: Work closely with the customer service team, product specialists, and other departments to gather insights on common customer questions and challenges to improve the knowledge base and templates.
- Feedback Analysis: Monitor feedback from customer service representatives regarding the usefulness of knowledge base articles and templates, making necessary adjustments based on team input.
- Training Support: Assist in training customer service representatives on how to effectively utilize the knowledge base and templates to enhance their customer interactions. ...
Posted
a month ago
Undisclosed
KL City
- Identify trends and patterns in customer inquiries and complaints, and provide feedback to cross-functional teams to help improve products, services, and processes.
- Meet or exceed established performance metrics, including customer satisfaction, first contact resolution, and response time.
- Maintain accurate and complete customer records and logs. ...
Posted
a month ago
Undisclosed
KL City
- Salary - 2900 (Basic) + 400 (SA) + 150 (WFH)
- Language- English - B2
- Experience - 1+ Years in CS ...
Posted
a month ago
SRG ASIA PACIFIC SDN BHD
MYR2,000 - MYR2,600 Per Month
KL City
- 10:00 AM – 7:00 PM
- Inbound Call Support: Handle a high volume of incoming calls from customers regarding products, services, orders, billing, troubleshooting, and general inquiries.
- Customer Assistance: Provide clear, accurate, and helpful responses. Strive for high customer satisfaction by resolving concerns or escalating issues when necessary. ...
Posted
23 days ago
Undisclosed
KL City
- Accurately document customer interactions, feedback, and resolutions in the CRM or ticketing system.
- Meet individual and team KPIs, including quality, productivity, customer satisfaction (CSAT), and response time targets.
- Communicate clearly and professionally with customers while demonstrating empathy, patience, and active listening skills. ...
Posted
a month ago
1Millennium International Sdn Bhd
MYR2,000 - MYR2,500 Per Month
KL City
- Willing to work overtime
- Attend to all the merchant enquiries receiving via phone calls & Merchant Business helpdesk email.
- Kuala Lumpur: Reliably commute or planning to relocate before starting work (Required) ...
Posted
23 days ago
Undisclosed
KL City
- Maintains a positive, empathetic and professional attitude towards customer
- Enters, updates and maintains accurate information of customer interaction, transactions, comments and complaints in the company's system
- Resolves customer requests and problems by making appropriate booking changes based on company's processes and procedures, as well as activity terms and conditions ...
Posted
a month ago
EPS Ventures Sdn Bhd
MYR3,000 - MYR4,000 Per Month
KL City
- Respond to customer enquiries promptly, resolve issues effectively, and escalate complex cases to the relevant departments when necessary.
- Collaborate with internal teams to ensure timely resolution of customer concerns and deliver a seamless customer experience.
- Manage daily operational tasks while maintaining high standards of customer service and customer satisfaction. ...
Posted
a month ago
Undisclosed
KL City
- Work Setup: Work from home
- Work from home arrangement
- Government benefits ...
Posted
12 days ago
Undisclosed
KL City
- Manage tasks within given time frames and delivering high-quality work
- University student or graduate currently undergoing/completed a Bachelor's Degree or equivalent experience in Business Administration or related fields.
- Excellent communication skills with the ability to build rapport with clients from a wide range of backgrounds ...
Posted
a month ago
Undisclosed
KL City
- Are you looking for an internship in customer service where you can gain valuable experience and make a real impact? Do you thrive in a collaborative, fast-paced environment?
- At Swift, we are offering a unique opportunity to join our team as a B2B Customer Support Intern for a 6 months internship. As a member-owned cooperative, we are the world's leading provider of secure financial messaging services, connecting over 10,000 banking organizations, securities institutions, and corporate customers in more than 200 countries and territories.
- What to expect: ...
Posted
a month ago
Undisclosed
KL City
- Maintain strong relationships with customers and support business growth objectives.
- Monitor and improve key operational performance indicators, including delivery performance and customer service metrics.
- Coordinate with logistics partners to ensure timely and compliant deliveries. ...
Posted
a month ago
Undisclosed
KL City
- Maintain strong relationships with customers and support business growth objectives.
- Monitor and improve key operational performance indicators, including delivery performance and customer service metrics.
- Coordinate with logistics partners to ensure timely and compliant deliveries. ...
Posted
a month ago
Undisclosed
KL City
- Accurately record customer information and strictly adhere to data security regulations.
- Work with the team to continuously optimize service quality.
- Achieve the performance goals (KPIs) set by the company. ...
Posted
24 days ago
Undisclosed
KL City
- Strong English communication skills (B2 level minimum)
- Customer Care Officer (Customer and Distributor Management)
- Key Responsibilities: ...
Posted
23 days ago
Savior Artigos Texteis Lda
Undisclosed
KL City
- International and multicultural work environment
- Location: Kuala Lumpur, Malaysia
- On-site Position ...
Posted
23 days ago
Undisclosed
KL City
- Manage tasks within given time frames and delivering high-quality work
- University student or graduate currently undergoing/completed a Bachelor's Degree or equivalent experience in Business Administration or related fields.
- Excellent communication skills with the ability to build rapport with clients from a wide range of backgrounds ...
Posted
a month ago
Undisclosed
KL City
- Support Channels: 100% text-based support (App chat, emails, and tickets) — no phone support is required.
- Working Hours: You will need to cover the "local golden hours" (afternoon and evening peak times) of the users in your specific language region. Candidates must be willing to accept shift work, which will involve specific time windows (including late-night or early-morning shifts in Malaysia Time).
- Language Skills: Native or near-native written proficiency in your target language, plus fluent English for internal communication and training. ...
Posted
a month ago
Undisclosed
KL City
- At least a bachelor’s degree or diploma holder in any related field.
- Minimum 2 years of experience in a customer service/support role.
- Strong communication skills in both English and Bahasa Malaysia ...
Posted
25 days ago
Undisclosed
KL City
- Manage Client Operations: Support the RM team with clients' day-to-day operational matters, including information processing, research, and feedback consolidation. Ensure all outstanding tasks are properly documented and handed over at the end of each shift.
- Identify and Escalate Issues: Recognize sensitive, high-risk, or urgent situations and escalate them promptly in accordance with established internal procedures.
- Maintain Compliance & Data Security: Adhere to all applicable compliance, regulatory, and data privacy requirements, ensuring sensitive information is handled securely and in line with company policies. ...
Posted
25 days ago
Undisclosed
KL City
- 5 working days, 2 days off (Rotational)
- Shift Hours:
- 8:00 AM – 5:00 PM ...
Posted
25 days ago
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