Service Relationship Manager
- Assist CRMs to review customer accounts and perform service call if needed
7 days
100+ Customer Service Manager Jobs in Selangor - October 2026 - High Salaries - Page 4
Showing 117 jobs results for
"customer service manager"
in Selangor
Customer Experience Manager
- Operational Common Sense & CX Intelligence: While you are a "people person," you are also a "data person." You will track and optimize key CX metrics (NPS, CSAT, First Response Time, and Retention) to identify friction points in the customer journey.
9 days
- Identify the short-term business needs and objectives of key customers and develop/sell proactive business solutions across the full demand/supply chain
14 days
- The Customer Service Assistant Manager (Import & Export) is a full-time, on-site role based in Klang. This position supports daily customer service operations for logistics, including managing import and export documentation, coordinating shipments, and monitoring delivery timelines. The role involves handling customer inquiries, resolving issues promptly, and ensuring a high level of customer satisfaction throughout the logistics process. The Assistant Manager will work closely with internal teams and external partners to optimize service quality, support process improvements, and maintain accurate records. This role also assists in training and guiding customer service team members, ensuring adherence to company standards and procedures.
30+ days
Customer Excellence Manager
- Establish appropriate service protocols for VIP, premium, and special-needs passengers where applicable.
22 days
Executive - Business Channels (Operations - Customer Service)-1-2
- Perform Meeter-Greeter/Navigator role on rotational basis / as applicable;
23 days
- Identify the short-term business needs and objectives of key customers and develop/sell proactive business solutions across the full demand/supply chain
23 days
Service Relationship Manager
23 days
- Identify the short-term business needs and objectives of key customers and develop/sell proactive business solutions across the full demand/supply chain
28 days
Executive - Operations - Customer Services (Business Channels)
- Assist in calling up customers for service / sales interactions;
30+ days
- Identify the short-term business needs and objectives of key customers and develop/sell proactive business solutions across the full demand/supply chain
30+ days
- Secure all OTI strategy execution, processes and contribution to the commercial and economic success, customer loyalty, reputation, and culture of Alcon
30+ days
Customer Support Team Lead
- Cross-Functional Innovation: Collaborate with broader CX and technology teams to drive continuous improvement and share frontline insights.
7 days
7 days
- Oversee transaction holds/releases, credit assessments, credit insurance collaborations, and proactive financial risk mitigation.
18 days
- Direct effective collection strategies, dispute resolutions, and the accurate processing of credit/debit notes in collaboration with 3PLs and internal stakeholders.
18 days
Aftersales - Services - Assistant Manager
- Monitor debtor ageing for service accounts and follow up on collections.
3 days
Assistant Manager Customer Experience
- Identify opportunities for improvement in customer journeys and develop solutions to enhance the overall customer experience.
4 days
Manager, Customer Experience
- Lead the assessment of priority customer journeys to identify unmet needs, process gaps and weaknesses in communication and handovers between teams.
10 days
Construction Manager, CSA
14 days
- Attend site inspections, technical meetings, and progress reviews to ensure timely delivery of CSA scope.
14 days
Executive, Customer Service - Operations
- Assist in calling up customers for service / sales interactions;
30+ days
Construction Manager, CSA
18 days
- Ensure all CSA works comply with relevant local codes and standards.
21 days
- Produce and communicate a monthly reporting of supply chain results in a timely and accurate manner.
28 days
Operations Senior Executive
- Collaborate with internal teams, suppliers, healthcare professionals, and external partners to ensure smooth and effective programme delivery.
17 days
