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1,300+ Customer Service Assistant Jobs in Malaysia | Job Vacancies | September 2026 | Ricebowl
Showing 1,333 jobs results for
"customer service assistant"
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Manage Alert
Undisclosed
Singapore
- Collaborate with cross-functional teams, including IT, contact centre vendors and programme teams, to define technology requirements and specifications.
- Lead the vendor selection process, including preparation of tender specifications, evaluating tender proposals, and conducting vendor interviews.
- Manage vendor relationships, including vendor performance monitoring, contract management, and production issue resolution. ...
Posted
a month ago
Prife International Sdn Bhd
MYR2,000 - MYR2,350 Per Month
- * Assist with member enquiries, registration, product collection, and other front counter-related matters.
- * Coordinate with internal departments to follow up on member enquiries and support requests.
- * Perform general administrative duties, including filing, document handling, data entry, and record maintenance. ...
Posted
14 days ago
PRIFE INTERNATIONAL SDN BHD
MYR2,000 - MYR2,350 Per Month
- * Assist with member enquiries, registration, product collection, and other front counter-related matters.
- * Coordinate with internal departments to follow up on member enquiries and support requests.
- * Perform general administrative duties, including filing, document handling, data entry, and record maintenance. ...
Posted
14 days ago
SGD2,500 - SGD2,500 Per Month
Singapore
- Create marketing and product materials, including brochures, online content, packaging, and promotional visuals, to strengthen brand presence.
- Collaborate with cross-functional teams to align customer service, marketing, and operational efforts with business objectives.
- Diploma in Business, Marketing, or a related discipline ...
Posted
a month ago
SGD6,000 - SGD12,000 Per Month
Singapore
- Developing customer satisfaction goals and coordinating with the team tomeet them on a steady basis.
- Implementing an effective customer loyalty program.
- Maintaining accurate records and documenting all customer serviceactivities and discussions. ...
Posted
a month ago
SGD3,200 - SGD4,500 Per Month
Singapore
- Manage staffing, scheduling, and workforce planning to meet service levels.
- Handle escalated customer issues, ensuring timely and satisfactory resolutions.
- Collaborate with Product, Sales, and Engineering to surface customer feedback and recommend product/service improvements. ...
Posted
a month ago
SGD5,000 - SGD7,600 Per Month
Pasir Ris
- Act as the primary escalation point for complex client concerns, resolving issues promptly to maintain customer satisfaction
- Collaborate with operations, warehouse, and transport teams to ensure smooth end-to-end logistics service delivery
- Monitor key performance indicators such as response time, service quality, and customer satisfaction to drive continuous improvement ...
Posted
a month ago
SGD3,500 - SGD5,500 Per Month
Toa Payoh
- Register new customers and maintain accurate and up-to-date customer records for smooth service delivery
- Explain wellness services, treatment packages, memberships, and promotions clearly to inform customer decisions
- Process payments accurately and issue receipts to ensure smooth transaction flow ...
Posted
a month ago
SGD2,800 - SGD5,600 Per Month
Woodlands
- Developing customer satisfaction goals and coordinating with the team to meet them on a steady basis.
- Implementing an effective customer loyalty program.
- Maintaining accurate records and documenting all customer service activities and discussions. ...
Posted
a month ago
Undisclosed
KL City
- Monthly team building
- RM 3,500 training & wellness benefits per annum
- Convenient workplace (5 minutes walk from MRT TRX) ...
Posted
21 days ago
SGD5,000 - SGD6,000 Per Month
Singapore
- Monitor team performance, drive improvements, and promote a positive team culture.
- Collaborate with Sales and internal departments on order fulfilment, stock availability, pricing, and customer solutions.
- Build strong relationships with customers and business partners. ...
Posted
a month ago
SGD3,500 - SGD4,500 Per Month
Yishun
- Oversee the tech support team, ensuring product troubleshooting, warranty claims, and technical inquiries are handled efficiently and accurately
- Set and monitor KPIs across all customer-facing teams (response time, resolution time, CSAT, platform ratings)
- Develop and refine SOPs for customer service, on-site service, and tech support to ensure consistency and scalability ...
Posted
a month ago
SGD3,000 - SGD4,000 Per Month
Woodlands
- Coordinate with Sales,Technical, Regulatory, Logistics and Management teams regarding product requirements.
- Ensure products required for customer demonstrations, tenders, exhibitions, training and projects are available on time.
- Monitor product changes,upgrades, discontinuations and new product introductions. ...
Posted
4 days ago
Undisclosed
- Proficiency in communication and leadership skills essential for team management and collaboration.
- Familiarity with maintaining quality standards and ensuring compliance with organizational policies.
- Proactive problem-solving skills and the ability to work effectively under pressure are a must. ...
Posted
4 days ago
Undisclosed
Singapore
- Monitor expenditure against approved budgets, maintain accurate records and flag risks or variances promptly. With experience, contribute to initial cost estimates and routine budget trade-offs.
- Identify operational, safeguarding, privacy, health and safety, and delivery risks; maintain required documentation, brief volunteers appropriately and escalate concerns promptly.
- Remain hands-on during critical delivery periods while delegating repeatable research, administrative and coordination tasks to interns or other support where appropriate. ...
Posted
20 days ago
GOODPACK IBC (SINGAPORE) PTE. LTD.
SGD5,000 - SGD7,000 Per Month
Tuas
- Review and streamline customer service workflows to improve efficiency and productivity.
- Identify automation and digitalization opportunities to enhance customer experience and reduce manual processes.
- Establish standard operating procedures (SOPs) and ensure compliance across the team. ...
Posted
a month ago
SGD3,000 - SGD3,500 Per Month
Downtown Core
- Team Leadership & Daily Operations
- Supervise & Mentor: Manage a team of frontline customer service representatives and interns. Oversee shift scheduling, task allocation, and daily floor operations across showroom and digital channels.
- Performance Management: Track and maintain team Key Performance Indicators (KPIs), such as First Response Time, Resolution Rate, Customer Satisfaction (CSAT), and call handling quality. ...
Posted
a month ago
SGD1,800 - SGD2,500 Per Month
Downtown Core
- In charge of data entry into ERP system.
- Responsible in assisting Logistics Officer in coordinating with logistics provider on shipment collection.
- In Charge of the visual inspect material for defects and report these and any unusual situation immediately. ...
Posted
a month ago
Undisclosed
KL City
- Take full ownership of the annual CX awards, managing the nomination, evaluation, and event execution to celebrate service success.
- Champion the customer-first mindset through strategic storytelling and content management across internal communication channels.
- Identify journey friction points through data and benchmarking to redesign end-to-end processes aligned with NPS targets. ...
Posted
8 days ago
SGD3,800 - SGD3,800 Per Month
Singapore
- Manage staff schedules and resources to ensure coverage during late working hours
- Adapt to evolving business needs by performing additional tasks as assigned
- Experience in customer service management, including team leadership and staff management ...
Posted
a month ago
SGD2,500 - SGD2,500 Per Month
Singapore
- Create marketing and product materials, including brochures, online content, packaging, and promotional visuals, to strengthen brand presence.
- Collaborate with cross-functional teams to align customer service, marketing, and operational efforts with business objectives.
- Diploma in Business, Marketing, or a related discipline ...
Posted
a month ago
MYR5,000 - MYR6,000 Per Month
- Develop services, products, procedures, policies and standards with SOP, guidelines and manuals for reference by all staff.
- Keep accurate records and document customer service actions and discussions. Analyze statistics and compile accurate records of customers’ feedback.
- Oversee the quality and variety of food and drink offered in the lounge, coordinating with catering. ...
Posted
a month ago
SGD4,500 - SGD4,500 Per Month
Singapore
- Inventory and Budget: Track supplies, check stock levels, and help lower business costs.
- Safety and Compliance: Make sure the workplace follows local safety laws and company standards
- Key Responsibilities
Posted
12 days ago
Undisclosed
Singapore
- Manage static and digital advertising inventory to support sales demand and maximise utilisation.
- Plan, coordinate, and supervise advertisement installation, maintenance, and removal.
- Prepare and submit regulatory applications and lodgement forms promptly. ...
Posted
12 days ago
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