900+ Customer Service Assistant Jobs in Malaysia | Job Vacancies | July 2026 | Ricebowl
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"customer service assistant"
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ADMIN ASSISTANT CUM CUSTOMER SERVICE AT CARYAZARA HQ ADMIN ASSISTANT CUM CUSTOMER SERVICE AT CARYAZARA HQ
NMY JELI WHOLESALE (M) SDN. BHD. (CARYAZARA)
MYR1,700 - MYR1,700 每月
- Coordinate with internal departments to ensure timely and accurate communication.
- Act as the first point of contact for customer inquiries via phone, WhatsApp, email, and social media (Instagram/Facebook).
- Handle customer feedback, complaints, and queries professionally and efficiently. ...
Posted
8 days ago
SGD3,800 - SGD5,000 每月
Central
- Key Responsibilities:
- This role focuses on streamlining customer service operations while driving merchant engagement. The successful candidate will facilitate seamless communication between stakeholders and the Headquarters (HQ) to optimize service delivery and business growth.Customer Relationship Management• Manage customer interactions via digital and telephonic channels with professionalism and efficiency.• Provide timely, accurate responses to inquiries and evaluate complex data to resolve escalated complaints effectively.• Maintain meticulous records of all client interactions in strict adherence to management protocols.Marketing & Merchant Relations• Coordinate operational workflows to ensure the customer service team meets strategic performance targets.• Conduct comprehensive merchant research to identify partnership opportunities and drive transaction volume.• Collaborate with merchants to develop and execute special offers and promotional campaigns.Cross-Border Liaison & Translation• Serve as the primary linguistic and operational bridge between local departments and Tokyo Headquarters.• Translate business proposals, campaign materials, and technical content into Japanese to ensure brand alignment.• Facilitate internal and external communication to ensure all stakeholders are informed of the latest service updates.
- Requirements:• Prior experience in the hospitality or tourism sector with a deep understanding of traveler requirements and consumer behaviour.• Business-level of Japanese language (Minimum JLPT 1) to handle translations and and communication with Japan stakeholder and clients.• Proven ability to identify individual customer needs and deliver tailored solutions.• Proficient in intermediate IT applications with strong negotiation and interpersonal communication abilities. ...
Posted
9 days ago
Undisclosed
Hong Kong
- Handle general enquiries and complaints, defect rectification, and take follow-up actions
- Liaise with internal and external parties to ensure all defect rectification works are conducted in a timely manner
- Perform ad hoc assignments ...
Posted
6 days ago
SGD2,500 - SGD2,500 每月
Singapore
- - Front desk support
- - Data entry of information
- - Computer literate ...
Posted
a month ago
Undisclosed
Malacca City
- Gathers and provides feedback and recommendation on process improvement.
- Manpower planning, staff recruitment, development, counselling and performance appraisal.
- Timely submission of reports and dispatch of correspondence within the deadlines. ...
Posted
10 hours ago
-NEW- 12 Months Assistant Manager-Executive Officer (Customer Service) -NEW- 12 Months Assistant Manager-Executive Officer (Customer Service)
Ambition Group Singapore Pte. Ltd.
SGD4,000 - SGD5,500 每月
Islandwide (Singapore)
- · Collaborated with customers, contractors, agencies, and cross-functional stakeholders to ensure smooth execution of projects and timely issue resolution.
- · Monitored operational trends, identified improvement opportunities, and conducted proactive analysis to mitigate potential escalation risks.
- · Managed large volumes of data using various IT systems and Microsoft Office applications, ensuring data accuracy and integrity. ...
Posted
7 days ago
SGD3,800 - SGD3,800 每月
Singapore
- Key Responsibilities:
- This role focuses on streamlining customer service operations while driving merchant engagement. The successful candidate will facilitate seamless communication between stakeholders and the Headquarters (HQ) to optimize service delivery and business growth.Customer Relationship Management• Manage customer interactions via digital and telephonic channels with professionalism and efficiency.• Provide timely, accurate responses to inquiries and evaluate complex data to resolve escalated complaints effectively.• Maintain meticulous records of all client interactions in strict adherence to management protocols.Marketing & Merchant Relations• Coordinate operational workflows to ensure the customer service team meets strategic performance targets.• Conduct comprehensive merchant research to identify partnership opportunities and drive transaction volume.• Collaborate with merchants to develop and execute special offers and promotional campaigns.Cross-Border Liaison & Translation• Serve as the primary linguistic and operational bridge between local departments and Tokyo Headquarters.• Translate business proposals, campaign materials, and technical content into Japanese to ensure brand alignment.• Facilitate internal and external communication to ensure all stakeholders are informed of the latest service updates.
- Requirements:• Prior experience in the hospitality or tourism sector with a deep understanding of traveler requirements and consumer behaviour.• Business-level of Japanese language (Minimum JLPT 1) to handle translations and and communication with Japan stakeholder and clients.• Proven ability to identify individual customer needs and deliver tailored solutions.• Proficient in intermediate IT applications with strong negotiation and interpersonal communication abilities. ...
Posted
9 days ago
AM333 INTERNATIONAL PTE. LTD.
SGD2,300 - SGD2,300 每月
Singapore
- Maintain excellent customer experience standards
- Assist in configuring CRM systems and automations
- Test workflows, forms, funnels, websites, and integrations ...
Posted
24 days ago
SGD4,500 - SGD4,500 每月
Singapore
- Monitor team performance against defined SLAs and KPIs, provide constructive feedback, and escalate operational issues to the Manager when necessary.
- Manage complex customer inquiries related to airfreight imports and act as an escalation point for service-related issues.
- Collaborate closely with Airfreight Operations, Customs, and internal stakeholders to ensure seamless execution of import shipments. ...
Posted
23 days ago
SGD2,500 - SGD3,000 每月
Islandwide (Singapore)
- Working location : Lorong Chuan
- Working days : Tuesday to Saturday
- Working hours : 10am to 7pm ...
Posted
5 days ago
Undisclosed
KL City
- Collaborate closely with internal teams and external stakeholders to ensure seamless supply chain operations.
- Monitor inventory levels and coordinate with relevant teams to prevent stock-outs or overstocking.
- Ensure compliance with company policies and industry standards in all order-related activities. ...
Posted
23 days ago
-NEW- 12 Months Assistant Manager-Executive Officer (Customer Service) -NEW- 12 Months Assistant Manager-Executive Officer (Customer Service)
AMBITION GROUP SINGAPORE PTE. LTD.
SGD4,000 - SGD4,000 每月
Singapore
- · Collaborated with customers, contractors, agencies, and cross-functional stakeholders to ensure smooth execution of projects and timely issue resolution.
- · Monitored operational trends, identified improvement opportunities, and conducted proactive analysis to mitigate potential escalation risks.
- · Managed large volumes of data using various IT systems and Microsoft Office applications, ensuring data accuracy and integrity. ...
Posted
7 days ago
SGD4,500 - SGD4,500 每月
Singapore
- Monitor team performance against defined SLAs and KPIs, provide constructive feedback, and escalate operational issues to the Manager when necessary.
- Manage complex customer inquiries related to airfreight imports and act as an escalation point for service-related issues.
- Collaborate closely with Airfreight Operations, Customs, and internal stakeholders to ensure seamless execution of import shipments. ...
Posted
23 days ago
TSING DIGITAL TECHNOLOGY SDN.BHD.
MYR2,000 - MYR2,500 每月
Malaysia
- Coordinate with housekeeping, maintenance, and other departments to address guest needs and resolve issues promptly.
- Assist in daily resort operations and administrative tasks.
- Maintain accurate guest records, reports, and documentation. ...
Posted
a month ago
Undisclosed
Hong Kong
- Handle inbound, outbound calls, and emails, on all customer enquiries in a proactive and positive manner
- Prepare circulars, notices, reports, roster, and other duty assignments
- Establish and maintain good relationship with customers ...
Posted
17 days ago
Spa Assistant | Customer Service - Wellness Industry Spa Assistant | Customer Service - Wellness Industry
JEV Management & Trading
MYR2,200 - MYR2,500 每月
KL City
- Monthly Allowance: RM2,200 – RM2,500
- EPF & SOCSO
- Annual Leave ...
Posted
23 days ago
Undisclosed
Singapore
- Lead and collaborate with cross-functional teams to design and implement service enhancements, ensuring alignment with Changi's strategic objectives.
- Good Degree in any discipline.
- At least three (3) years of relevant experience in service design, service planning and/or service development. ...
Posted
11 days ago
Undisclosed
Tsuen Wan
- Conduct tenancy briefing for marketing and promotion activities
- Handle daily administrative work
- Certificate / Diploma or above, in Hospitality / Property management / Tourism or related disciplines ...
Posted
4 days ago
Undisclosed
Tsuen Wan
- Conduct tenancy briefing for marketing and promotion activities
- Handle daily administrative work
- Certificate / Diploma or above, in Hospitality / Property management / Tourism or related disciplines ...
Posted
6 days ago
SGD1,800 - SGD1,800 每月
Singapore
- Maintain filling system, coordinate appointments and other admin duties
- Liaise with various insurance company and make payment arrangement
- Any other task as directed by the Clinic Manager or Doctor ...
Posted
a day ago
Undisclosed
Changi
- Lead and collaborate with cross-functional teams to design and implement service enhancements, ensuring alignment with Changi's strategic objectives.
- Good Degree in any discipline.
- At least three (3) years of relevant experience in service design, service planning and/or service development. ...
Posted
15 days ago
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