25 Customer Service Agent Jobs in Johor - August 2026

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Client Support Executive Client Support Executive

Huat Huat Kouping (M) Sdn Bhd

MYR1,800 - MYR2,500 Per Month

Full Time

Muar, Johor

Handle customer complaints, product feedback and return requests, and coordinate with the QA team for investigation when necessary.
Respond to customer enquiries via phone, WhatsApp, and any online platform in a timely and professional manner.
Process customer orders, ensure accurate order entry and issue air waybills from Shopee and Shopify. ...

Customer Service Communication Skills

Be an early applicant!

Posted

17 days ago

Customer Service Assistant Customer Service Assistant

Nirvana Memorial Park Sdn Bhd

Undisclosed

Full Time

Fresh Graduates

Tebrau, Johor

Monitor sales material stock maintenance such as brochures; confirmation to Purchase such as monthly movement stock record.
Check and handle verification of sales key in information.
Carry out daily checking and issuing of Official Receipt on payment made by customer via Whatsapp, Wechat or any other channel. ...

Communication

Posted

a month ago

Chat Available

Customer Service Assistant Customer Service Assistant

Diesel Truck Sdn Bhd

MYR2,200 - MYR2,800 Per Month

+Additional Compensation

Full Time

Fresh Graduates

Tebrau, Johor

Store and organize heavy/bulky truck spare parts systematically in their designated rack locations.
Ensure proper cleanliness, safety standards, and security of the store/warehouse area at all times.
Assist with basic data entry into the inventory system/Excel and manage simple store documentation. ...

Basic Computer Literacy

Posted

18 days ago

Chat Available

Customer Service Assistant Customer Service Assistant

HLA Garment (Malaysia) Sdn Bhd

MYR2,000 - MYR2,500 Per Month

+Additional Compensation

Full Time

Fresh Graduates

Johor Bahru, Johor

Operate the POS system accurately for sales, refunds, and exchanges.
Perform basic pants alterations (e.g., hemming) after receiving the required training, where applicable.
Maintain store cleanliness, visual merchandising standards, and an attractive shopping environment. ...

Retail Customer Service

Posted

15 days ago

Customer Care Representative (Science Background) Customer Care Representative (Science Background)

SGS

Undisclosed

Full Time

Senai

Sample registration.
Monitor sample registration flow from sample receiving to distribution of samples.
Assist in coordinating daily operations including but not limited to record keeping, maintain good ...

Posted

a month ago

English and BM_Customer Service English and BM_Customer Service

JEV Management & Trading

MYR1,900 - MYR2,600 Per Month

Full Time

Gerbang Nusajaya

Investigate customer issues and provide appropriate resolutions within service standards.
Escalate unresolved cases to the relevant internal teams when required.
Maintain accurate records of customer interactions within internal systems. ...

Posted

a month ago

English and BM_Customer Service English and BM_Customer Service

JEV Management & Trading

MYR2,100 - MYR2,800 Per Month

Full Time

Gerbang Nusajaya

Investigate customer issues and recommend appropriate solutions.
Escalate unresolved cases to the relevant departments when necessary.
Maintain accurate customer records and case documentation. ...

Posted

a month ago

Customer Service (Fulltime) IMMEDIATE Customer Service (Fulltime) IMMEDIATE

SMART READY SDN BHD

MYR1,900 - MYR2,500 Per Month

Full Time

Johor Bahru

Handle guest check-in and check-out according to company guidelines.
Manage incoming and outgoing calls, emails, and guest messages professionally.
Provide accurate information about homestay policies, facilities, and local attractions. ...

Posted

a month ago

L1 Support Customer Service Officer ( Mandarin Speaker) L1 Support Customer Service Officer ( Mandarin Speaker)

Antasis

Undisclosed

Full Time

Johor Bahru

Proficiency in spoken and written Mandarin and English to support Mandarin-speaking customers effectively.
Good problem-solving skills and the ability to follow structured processes and guidelines.
Comfort with using customer service software, ticketing systems, and basic computer applications. ...

Posted

15 days ago

L1 Support Customer Service Officer ( Mandarin Speaker) L1 Support Customer Service Officer ( Mandarin Speaker)

Antasis

Undisclosed

Full Time

Johor Bahru

Proficiency in spoken and written Mandarin, with good command of English; additional languages are an advantage.
Previous experience in a contact center, helpdesk, or customer service environment is preferred but not mandatory.
Comfort with using computer systems, CRM or ticketing tools, and basic troubleshooting steps. ...

Posted

18 days ago

CUSTOMER SUPPORT ASSOCIATE (ENTRY LEVEL) CUSTOMER SUPPORT ASSOCIATE (ENTRY LEVEL)

Medini 9

MYR2,100 - MYR2,800 Per Month

Full Time

Johor Bahru

Record customer interactions and update information in the system.
Follow company procedures and service guidelines.
Coordinate with internal teams to ensure effective issue resolution. ...

Posted

8 days ago

Customer Service Executive ( BASIC * INCENTIVE) Customer Service Executive ( BASIC * INCENTIVE)

Antasis Sdn. Bhd

MYR2,500 - MYR3,100 Per Month

Full Time

Gerbang Nusajaya

1 Roles & Responsibilities
A Customer Service Officer (CSO) is responsible for ensuring customer satisfaction and efficient service delivery by handling customer enquiries, resolving issues, and maintaining accurate records. The key roles and responsibilities include:
Pay: RM2,500.00 - RM3,100.00 per month ...

Posted

15 days ago

L1 Support Customer Service Officer ( Mandarin Speaker) L1 Support Customer Service Officer ( Mandarin Speaker)

Antasis

Undisclosed

Full Time

Kebun Baharu

Proficiency in spoken and written Mandarin and English to manage multilingual customer interactions.
Previous experience in a contact center or customer-facing role is an advantage.
Ability to work on-site in Johor Baharu on rotating shifts, including weekends and public holidays if required. ...

Posted

25 days ago

(English and BM) Customer Service (English and BM) Customer Service

JEV Management & Trading

MYR1,900 - MYR2,600 Per Month

Full Time

Gerbang Nusajaya

Monthly Salary: RM1,900 – RM2,600 (Inclusive of Basic Salary, Performance Incentive & applicable Shift Allowance)
EPF & SOCSO
Annual Leave ...

Posted

16 days ago

(English and BM) Customer Service (English and BM) Customer Service

JEV Management & Trading

MYR2,100 - MYR2,800 Per Month

Full Time

Gerbang Nusajaya

Monthly Salary: RM2,100 – RM2,800 (Inclusive of Basic Salary, Performance Incentive & applicable Shift Allowance)
EPF & SOCSO
Annual Leave ...

Posted

16 days ago

Customer Service Executive ( BASIC * INCENTIVE) Customer Service Executive ( BASIC * INCENTIVE)

Antasis Sdn. Bhd

MYR2,500 - MYR3,100 Per Month

Full Time

Gerbang Nusajaya

1 Roles & Responsibilities
A Customer Service Officer (CSO) is responsible for ensuring customer satisfaction and efficient service delivery by handling customer enquiries, resolving issues, and maintaining accurate records. The key roles and responsibilities include:
Pay: RM2,500.00 - RM3,100.00 per month ...

Posted

19 days ago

Customer Service(Freight Forwarding) @ Senai Johor Customer Service(Freight Forwarding) @ Senai Johor

HANKYU HANSHIN EXPRESS MALAYSIA SDN BHD

MYR2,000 - MYR3,000 Per Month

Full Time

Senai

Feedback information to Airfreight Executive and Operation Clerk on any special arrangement requested by customers to ensure meeting customer’s requirements
To perform tasks given by HOD as per instruction.
Minimum SPM or Diploma holders in Business Administration/Transport or equivalent ...

Posted

a month ago

MANDARIN SPEAKER CUSTOMER SERVICE EXECUTIVE MANDARIN SPEAKER CUSTOMER SERVICE EXECUTIVE

Medini 9

MYR3,000 - MYR4,000 Per Month

Full Time

Gerbang Nusajaya

KPI Incentive: Up to RM400/month
Public Holiday Pay: Yes (according to company policy)
Overtime Pay: Available if required ...

Posted

a month ago

Call Center Specialist Call Center Specialist

DayOne

Undisclosed

Full Time

Johor Bahru

A supportive, inclusive work culture committed to service excellence.

Posted

6 days ago

CONTACT CENTER EXECUTIVE CONTACT CENTER EXECUTIVE

Medini 9

MYR2,100 - MYR2,800 Per Month

Full Time

Gerbang Nusajaya

Resolve customer concerns while delivering an excellent customer experience.
Record customer interactions and maintain accurate case documentation.
Escalate complex issues to the relevant department when necessary. ...

Posted

24 days ago

CONTACT CENTER EXECUTIVE CONTACT CENTER EXECUTIVE

MEDINI 9

MYR2,100 - MYR2,800 Per Month

Full Time

Gerbang Nusajaya

Resolve customer concerns while delivering an excellent customer experience.
Record customer interactions and maintain accurate case documentation.
Escalate complex issues to the relevant department when necessary. ...

Posted

24 days ago

Call Center Specialist Call Center Specialist

DayOne

Undisclosed

Full Time

Johor Bahru

Posted

25 days ago

Call Center Specialist Call Center Specialist

Day One

Undisclosed

Full Time

Johor Bahru

Key Responsibilities
Handle multi-channel customer interactions (phone, chat, email) promptly and professionally. Communicate clearly and effectively in Mandarin, Cantonese, and English. Provide accurate information, resolve customer inquiries, and escalate issues when necessary. Log customer interactions and follow up with appropriate departments as needed. Uphold service level standards and KPIs related to response time, resolution, and customer satisfaction. Maintain confidentiality and integrity in handling sensitive customer information. Adapt quickly to updates in procedures, systems, and product offerings. Work collaboratively within a shift team to ensure 24/7 coverage and seamless handovers.
Required Qualifications ...

Posted

25 days ago