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1,200+ Customer Jobs in Federal Territory - October 2026 - High Salaries
Showing 1,247 jobs results for
"customer"
in Federal Territory
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MYR2,000 - MYR3,000 Per Month
- Process sales transactions, returns, exchanges, and refunds according to company policies.
- Maintain product knowledge to provide accurate recommendations and information.
- Assist with stock replenishment, merchandising, and keeping displays organized. ...
Posted
2 days ago
Undisclosed
KL City
- Maintain accurate records of customers interaction and feedback
- Coordinate with warehouse/logistics teams on order fulfillment issues
- Implement new ways to improve the quality of customer support ...
Posted
6 days ago
Undisclosed
KL City
- Ability to work on-site full time in Kuala Lumpur, with strong time management and organizational skills.
- Proficiency in basic computer applications and customer service software or CRM tools.
- Collaborative mindset, resilience under pressure, and a problem-solving approach to customer concerns. ...
Posted
7 days ago
MYR3,500 - MYR4,500 Per Month
KL City
- Help maintain and update CRM and internal databases
- Assist in managing documentation for sales orders, invoices, and delivery notes
- Monitor and respond to customer inquiries via email or phone ...
Posted
9 days ago
Undisclosed
KL City
- Monitor the overall health of customer environments considering cases, critical issues, outages and ongoing projects, and conduct diagnostic health checks as needed.
- Advocate internally for customers to facilitate the resolution of customer issues through coordination of efforts among Splunk’s internal organizations (technical support, services, sales, product development, product management, and executive leadership teams).
- Proactively analyze customer issues and interactions to identify training and additional services needs, engage internal teams for delivery. ...
Posted
13 days ago
MYR5,200 - MYR5,200 Per Month
KL City
- Manage and update Zendesk tickets, including follow-ups, escalations, and case documentation.
- Collaborate with internal teams to resolve complex customer issues.
- Identify recurring issues and provide feedback to improve customer support processes. ...
Posted
a day ago
MYR2,200 - MYR2,200 Per Month
KL City
- Investigate and resolve customer complaints with empathy and efficiency
- Work closely with internal departments to resolve complex issues
- Escalate unresolved matters and follow up until full resolution ...
Posted
14 days ago
Undisclosed
KL City
- Investigate and resolve customer complaints with empathy and efficiency
- Work closely with internal departments to resolve complex issues
- Escalate unresolved matters and follow up until full resolution ...
Posted
17 days ago
Undisclosed
KL City
- Train and coach the customer service team on best practices and effective communication skills.
- Work closely with other departments to ensure customer issues are resolved quickly and efficiently.
- Conduct regular performance evaluations and provide feedback to the customer service team. ...
Posted
3 days ago
MYR2,800 - MYR4,000 Per Month
KL City
- Cross-sell relevant sub-products during service interactions where appropriate.
- Assist in ad hoc operational tasks to support business needs.
- Undertake special assignments or projects as directed by management. ...
Posted
3 days ago
Undisclosed
KL City
- To investigate, recommend action, and respond to complaints, ensuring the highest Ensure SLAs are being met and KPI’s are adhered and identified gaps in service (potential and/or actual) are pro-actively addressed.
- This function is critical as measuring and addressing shortfalls in service expectations will need to be managed and expected to develop a framework to improve and mitigate customer complaints and reporting to BNM.
- Manage initiatives to implement recommendations arising from complaints investigation or to improve complaints handling. ...
Posted
2 days ago
Undisclosed
KL City
- Hold full accountability for program-level financial health, including margin optimization, revenue forecasting, and strategic resource allocation
- Present service business value to customers, influencing their assessment, planning, and management of critical projects
- Oversee complex, high-stakes Projects and Programs across multiple accounts, ensuring alignment with global business objectives and long-term customer success ...
Posted
2 days ago
Undisclosed
KL City
- Monitor operational queues, case ageing and backlog to ensure adherence to service level agreements (SLAs).
- Establish workload prioritisation and resource allocation strategies to optimise operational efficiency.
- Drive timely customer updates and case ownership throughout the resolution lifecycle. ...
Posted
2 days ago
Undisclosed
KL City
- Provide mentorship to customer service teams on soft skills development, fostering stronger communication, emotional intelligence, and resilience in handling customer and operational challenges.
- Continuously evaluate training effectiveness, tying learning outcomes to KPIs such as QA, CSAT, SLA, and error rates.
- Design and deliver structured training programs covering customer service processes, fintech products (e.g., e-wallets, credit, insurance, loan servicing), and regulatory requirements. ...
Posted
2 days ago
Undisclosed
KL City
- Hold full accountability for program-level financial health, including margin optimization, revenue forecasting, and strategic resource allocation
- Present service business value to customers, influencing their assessment, planning, and management of critical projects
- Oversee complex, high-stakes Projects and Programs across multiple accounts, ensuring alignment with global business objectives and long-term customer success ...
Posted
2 days ago
MYR3,300 - MYR3,300 Per Month
KL City
- Working Hours: 10am-7pm
- Fluent in English & Thai
- Minimumlyear of customer service experience ...
Posted
2 days ago
Undisclosed
KL City
- Build Product Expertise – Develop a strong understanding of Selkirk products, policies, warranties, and internal processes to provide dependable support.
- Manage Multiple Systems – Work efficiently across ticketing platforms, CRM tools, order-management systems, and other business applications.
- Meet Service Expectations – Manage high-volume call and ticket queues while meeting established standards for response time, productivity, accuracy, and customer satisfaction. ...
Posted
a day ago
Undisclosed
KL City
- Working Hours: Rotational Shifts, 5 days working and 2 day off
- Requirements:
- • Proficiency in Korean & English ...
Posted
a day ago
Undisclosed
KL City
- Collaborate with Market Planning Team on PIPO management, Quota release and back-in-stock date to ensure maximum fulfilment and backordering possibilities.
- Act as the first go-to point for customers and internal stakeholders for order-related matters/issue, making sure incidents/queries are addressed in a timely and professional manner.
- Ensure full compliance with internal/external audit requirements relating to customer service operations on processes and documentation. Provide timely support on periodic Audit Checks. ...
Posted
a day ago
Undisclosed
KL City
- Monitor usage metrics, and identify opportunities for growth or improvement.
- Collaborate with sales, product, and global tech support teams to identify root causes and bring permanent solutions
- Conduct regular business reviews to assess customer health and develop strategies for renewal and expansion. ...
Posted
a day ago
Undisclosed
KL City
- Act as a reliable point of contact during onboarding
- Support organisers before, during, and after events
- Respond to organiser questions related to setup, configuration, and operations ...
Posted
16 hours ago
Undisclosed
KL City
- Troubleshoot Level 1-2 technical issues for B2B/SaaS customers.
- Create, update, and maintain support articles, knowledgebase entries, and FAQs.
- Track, report, and analyze ticket trends and metrics to identify recurring issues and improvement opportunities. ...
Posted
12 hours ago
Undisclosed
KL City
- Troubleshoot Level 1-2 technical issues for B2B/SaaS customers.
- Create, update, and maintain support articles, knowledgebase entries, and FAQs.
- Track, report, and analyze ticket trends and metrics to identify recurring issues and improvement opportunities. ...
Posted
12 hours ago
Undisclosed
KL City
- Understand and follow the company procedures: Provide accurate, valid and complete information by using the right methods/tools.
- A go-getter, and problem solver mindset to proactively customize solution for each customer needs
- Acute sense of discernment and diplomacy to arbitrate fairly on difficult cases and situations ...
Posted
8 hours ago
MYR1,700 - MYR2,000 Per Month
KL City
- Assist with swimming programmes, events, competitions and academy activities.
- Coordinate venue bookings, facilities, vendors and operational arrangements.
- Prepare reports, documentation and operational records. ...
Posted
3 days ago
MYR2,000 - MYR2,000 Per Month
KL City
- Good English and urdu, any additional languages are a plus.
- Basic knowledge of travel bookings, hotels, flights and tour services.
- Computer skills: MS Office, email, WhatsApp and booking systems. ...
Posted
3 days ago
Undisclosed
KL City
- As a member of the APAC team, work closely with Sales and Project Delivery to identify critical customer requirements and effectively position Trilliant’s offerings to address customer needs and business outcomes.
- Identify, prospect, and prequalify new sales opportunities through a combination of inbound lead follow‑up and targeted outbound engagement, including cold calls, text messages, and email outreach.
- Collaborate with Product Marketing, Business Development, and other CSM/CSD/SA team members to define and deliver compelling field demonstration activities, technical presentations, and customer workshop materials. ...
Posted
3 days ago
Undisclosed
KL City
- Empower new partnerships: Set up new accounts, assist with onboarding, and ensure each transition feels effortless.
- Champion continuous improvement: Spot opportunities to streamline processes, resolve issues proactively, and share insights with Sales and Account Management teams.
- Collaborate with excellence: Work closely with both onshore and offshore teams, supporting colleagues and contributing to a positive, high‑performing culture ...
Posted
3 days ago
Undisclosed
KL City
- Support the business in achieving its financial goals and objectives.
- Manage customers’ complaints and feedback, escalate where necessary and collaborate with various internal stakeholders to achieve a fair outcome and resolution.
- Assist senior executive or manager on projects that are assigned by the company. ...
Posted
3 days ago
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