46 Customer Insight Jobs - June 2026 - High Salaries
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"customer insight"
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Freelance English Sales Consultant (Work From Home)
MYR4,000 - MYR5,500 monthly
WFH • Fresh Graduates
- Stay informed about the dynamics of the catering market, accumulate industry development resources, and become a catering consultant that meets market demands
- Collaboration in this project does not require business trips; efficient communication with clients can be conducted through convenient channels/tools such as phone or internet and orders can be completed in our company’s system (SAP)
- As the industry develops, we will progressively deepen AI technology applications to support talent development and project team growth. By integrating AI, we will improve the professional level of team members and provide diversified services to customers in a more comprehensive and efficient way. At the same time, we hope to build AI into a powerful assistant to reduce the burden of project personnel on basic services, reduce dependence on experience, improve the accuracy and timeliness of services, and create more room for growth and opportunities for us. ...
Fluent English
Communication Skills
Skills Required
Fluent English
Communication Skills
Self-Motivated
Customer Relationship Management
Sales Skills
Fluency in English
+4
Posted
8 hours ago
Undisclosed
Tsim Sha Tsui
- By using technologies, we collect and analyze review data of items, customers' voices, survey data and data on social networks. Also we research from user tests and offline discussions and analyze.
- We speed up the decision process with the relevant departments by using quantitative and qualitative analysis and commercializing items from customer's demand.
- Collect customer's data by advanced services, i.e. chatbot, Interactive Voice Response and size measurement service. By using these convenient new services, we collect a large quantity of the data from all over the world that we had never collected in the past. ...
Posted
25 days ago
Undisclosed
Singapore
- Cross-Functional Collaboration - Work closely with cross-functional teams such as Marketing, Product, Editorial, Customer Service, Technology to ensure that insights inform strategy, product/content decisions, and customer-facing processes.
- Feedback Loop Management — Set up processes to systematically collect customer feedback, to ensure issues/concerns are followed up on and addressed, and track improvements over time.
- Stay updated with relevant technologies/tools and best practices for customer insights and data analysis and apply them to enhance the efficiency and effectiveness of customer insights processes. ...
Posted
2 days ago
SGD3,200 - SGD4,300 Per Month
Anson
- Conduct regular checks on dealer showrooms and service centers to ensure compliance with requirements.
- Manage and lead franchise brand ownership benefits programs and CRM activities.
- Manage CRM functions and processes to engage current and future customers. ...
Posted
7 days ago
Undisclosed
Singapore
- Research, analyze, and present key changes for competitor products on a regular basis
- Monitoring of customers sentiment and drive improvements to create delightful customer experiences
- Conduct ad-hoc customised research pieces (including surveys, interviews, and secondary research) to identify customer perceptions, validate concepts, and translate findings into actionable insights to inform business strategy ...
Posted
2 days ago
Undisclosed
Singapore
- Collects, records, and analyzes data using established protocols and processes; communicates findings to other team members for review and feedback.
- Assists in literature and presentations for peer review, publication, and delivery at industry and scientific events and conferences; creates patent applications and supporting documentation.
- Utilizes scientific design and data collection methodologies, tools and analysis packages to collect, validate, and analyze research data. ...
Posted
6 days ago
SGD3,200 - SGD4,300 Per Month
Anson
- Conduct regular checks on dealer showrooms and service centers to ensure compliance with requirements.
- Manage and lead franchise brand ownership benefits programs and CRM activities.
- Manage CRM functions and processes to engage current and future customers. ...
Posted
7 days ago
Jie Business - OPPO Authorized Exclusive Distributor Malaysia
Undisclosed
- Promote and elevate consumer-centric thinking, support the adoption of data-driven decision-making, and empower stakeholders to strengthen their sensitivity to consumer needs and market dynamics.
- Proactively monitor industry trends, competitors activity, and emerging research methodologies to stay ahead of the curve.
- Must possess at least a diploma or bachelor’s degree in Psychology, Sociology, Marketing, or any related field. ...
Posted
22 days ago
HSBC Global Services Limited
Undisclosed
Alexandra
- Investigate and respond to serious customer complaints and provide suitable resolutions
- Seek ways to improve the effectiveness of customer's interactions with HSBC, thereby reducing the volume and severity of complaints
- Identify and report complaints and other customer feedback trends which indicate where services or processes need review ...
Posted
24 days ago
Undisclosed
Singapore
- A collaborative worker who is able to leverage the strength of the team
- Someone who takes initiative and is results oriented
- Champion and embody our Core Values in everyday tasks and interactions. ...
Posted
20 days ago
Undisclosed
Singapore
- Be stable, well-documented, and maintainable for future enhancements
- Collaborate with the CIE and CX team and key stakeholders to scope out dashboard requirements and identify key insights that drive intervention decisions.
- Study data schemas across diverse data sources (Gather case logs, email records, meeting notes, ad-hoc requests) to develop core datasets that power the customer insights dashboard. ...
Posted
5 days ago
Undisclosed
KL City
- Involvement in company project.
- Perform data analytics, including predictive analytics or machine learning analytics in objective to improve portfolio quality, strategically in line with risk management, model development & business growth.
- Provide data analysis and insights which can be translated to data-driven products. ...
Posted
a month ago
Undisclosed
- Identify opportunities for improvement in customer journeys and develop solutions to enhance the overall customer experience.
- Examine the implementation of CX solutions, ensuring that projects are delivered on time and within budget.
- Collaborate with project teams to define project scope, objectives, and deliverables. ...
Posted
6 days ago
Principal Data Scientist (Customer Insights - Analytics) Principal Data Scientist (Customer Insights - Analytics)
HYPERSCAL SOLUTIONS PTE. LTD.
SGD9,000 - SGD9,000 Per Month
Singapore
- Work with other teams in the organization to understand business needs, document data and data integration requirements, and resolve conflicting business/data architecture rules.
- Ensure compliance with internal customer contact governance policies and drive closed-loop measurement through smart data capture.
- Analyse and translate data findings into meaningful, actionable insights including synthesising relevant insights from different customer touch points and data sources.Build LLM-based agents to advertising use cases such as audience targeting, creative optimisation, bid management and campaign performance analysis to drive measurable business outcomes. ...
Posted
15 days ago
Undisclosed
Singapore
- Work with other teams in the organization to understand business needs, document data and data integration requirements, and resolve conflicting business/data architecture rules.
- Ensure compliance with internal customer contact governance policies and drive closed-loop measurement through smart data capture.
- Analyse and translate data findings into meaningful, actionable insights including synthesising relevant insights from different customer touch points and data sources.Build LLM-based agents to advertising use cases such as audience targeting, creative optimisation, bid management and campaign performance analysis to drive measurable business outcomes. ...
Posted
15 days ago
Undisclosed
Hong Kong
- Collaborate with cross-functional teams including marketing, operations, agency, partnership, product development and finance, to understand their data needs and provide actionable insights
- Oversee the ongoing maintenance, enhancement, and operational reliability of the data ingestion pipeline
- Oversee the design, development, and implementation of advanced analytics and data solutions ...
Posted
20 days ago
Undisclosed
Singapore
- Investigate and respond to serious customer complaints and provide suitable resolutions
- Seek ways to improve the effectiveness of customer's interactions with HSBC, thereby reducing the volume and severity of complaints
- Identify and report complaints and other customer feedback trends which indicate where services or processes need review ...
Posted
a month ago
Undisclosed
Singapore
- Research, analyze, and present key changes for competitor products on a regular basis
- Monitoring of customers sentiment and drive improvements to create delightful customer experiences
- Conduct ad-hoc customised research pieces (including surveys, interviews, and secondary research) to identify customer perceptions, validate concepts, and translate findings into actionable insights to inform business strategy ...
Posted
22 days ago
Undisclosed
Singapore
- Research, analyze, and present key changes for competitor products on a regular basis
- Monitoring of customers sentiment and drive improvements to create delightful customer experiences
- Conduct ad-hoc customised research pieces (including surveys, interviews, and secondary research) to identify customer perceptions, validate concepts, and translate findings into actionable insights to inform business strategy ...
Posted
22 days ago
Undisclosed
Bukit Merah
- Relevant academic background, preferably in Business, Marketing, Economics, Statistics, Data Science, or a related field.
- Proficiency with analytics and visualization tools (e.g., Excel, Power BI, Tableau, or similar) and comfort working with data from multiple systems.
- Experience in retail, FMCG, or consulting environments is an advantage, especially in roles involving strategy, category management, or customer analytics. ...
Posted
2 days ago
Senior Software Test Engineer (Customer Insights - Analytics) Senior Software Test Engineer (Customer Insights - Analytics)
HYPERSCAL SOLUTIONS PTE. LTD.
SGD5,000 - SGD5,000 Per Month
Singapore
- Develop test data strategies, including synthetic data generation, golden datasets, and prompt/response evaluation sets relevant to advertising and media use cases (e.g., audience targeting, creative optimisation, bid management, campaign performance analysis).
- Lead root cause analysis and corrective action for production defects, model regressions, and customer-reported issues; partner with engineering and data science teams to drive timely resolution.
- Establish Quality Control KPIs (e.g., defect density, escape rate, model drift, test coverage, MTTR) and translate quality data into meaningful, actionable insights for engineering and business stakeholders. ...
Posted
15 days ago
AMOREPACIFIC Hong Kong Co Ltd
Undisclosed
Singapore
- Develop test data strategies, including synthetic data generation, golden datasets, and prompt/response evaluation sets relevant to advertising and media use cases (e.g., audience targeting, creative optimisation, bid management, campaign performance analysis).
- Lead root cause analysis and corrective action for production defects, model regressions, and customer-reported issues; partner with engineering and data science teams to drive timely resolution.
- Establish Quality Control KPIs (e.g., defect density, escape rate, model drift, test coverage, MTTR) and translate quality data into meaningful, actionable insights for engineering and business stakeholders. ...
Posted
15 days ago
Undisclosed
Singapore
- Assisting Customer Research Unit in conducting customer research and interviews to understand and analyse customer painpoints in order to come up with solutions with internal stakeholders
- Assisting Head, CXI in scaling CX & Fair Dealing principles, practices and capabilities across SG, MY and IND
- Degree in Business or equivalent - Experience with design thinking and/or customer research methods ...
Posted
20 days ago
HP SINGAPORE (PRIVATE) LIMITED
SGD7,554 - SGD7,554 Per Month
Singapore
- • Data mine and analyze monthly calls, returns, telemetry and sentiments (nps, web reviews) data to provide holistic and detailed analysis of product quality to generate impactful and actionable insights
- • Enable predictive data analytic capabilities using printer telemetry data.
- • Ties insights into effective visualizations communicating business value and innovation potential. ...
Posted
a month ago
HP SINGAPORE (PRIVATE) LIMITED
SGD11,331 - SGD11,331 Per Month
Singapore
- • Data mine and analyze monthly calls, returns, telemetry and sentiments (nps, web reviews) data to provide holistic and detailed analysis of product quality to generate impactful and actionable insights
- • Enable predictive data analytic capabilities using printer telemetry data.
- • Ties insights into effective visualizations communicating business value and innovation potential. ...
Posted
a month ago
Undisclosed
Wan Chai
- Strategic CRM Ownership & Business Partnership
- · Serve as the Persion-in-Charge for the brands’ CRM, acting as the primary business owner and strategic advisor on all CRM-related initiatives.
- · Partner directly with the Brand General Manager and Marketing and Sales & Operations teams to align CRM strategy and customer analytics with the brand's business goals and luxury positioning. ...
Posted
13 days ago
RESORTS WORLD AT SENTOSA PTE. LTD.
SGD4,500 - SGD4,500 Per Month
Singapore
- Monitor and report on guest satisfaction, NPS, and feedback trends, identifying drivers of performance and areas for improvement.
- Design, manage, and interpret quantitative and qualitative research studies, including surveys, focus groups, and ad‑hoc research.
- Conduct competitive benchmarking and market landscape assessments covering attractions, hotels, and integrated resorts regionally and globally. ...
Posted
a month ago
Undisclosed
Ulu Pandan
- Analyze data from multiple sources (Mintel, NielsenIQ, Kantar, etc.) to understand the customer journey.
- Turn technical data into simple visuals that explain market trends and suggest next steps.
- Perform need-state analysis and category reviews to reveal emerging demands, new growth opportunities in retail channels. ...
Posted
15 days ago
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