600+ Customer Experience Management Jobs - June 2026 - High Salaries
Showing 675 jobs results for
"customer experience management"
Chat Available
MYR2,800 - MYR3,000 Per Month
Cheras (Kuala Lumpur), WP Kuala Lumpur
Near Train Station
- Schedule and coordinate meetings, appointments, and travel arrangements for staff, ensuring efficient time management and logistical planning.
- Perform data entry and maintain accurate records of company information, client details, and financial transactions.
- Assist with customer service inquiries, providing timely and professional responses to clients and partners. ...
Posted
3 days ago
Retail Operation Executive
MYR3,200 - MYR5,500 monthly
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Provide exceptional customer service, resolving customer issues promptly and effectively, and fostering a positive shopping experience.
- Lead and motivate the retail team, providing training, performance feedback, and ensuring a collaborative and productive work environment.
- Ensure effective visual merchandising and store presentation standards are met, creating an attractive and engaging shopping environment for customers. ...
Posted
8 hours ago
MYR3,000 - MYR6,000 Per Month
Near Train Station
- Proactively identify client needs and opportunities to offer suitable banking solutions, cross-selling and up-selling relevant products and services to enhance client relationships and achieve business objectives.
- Collaborate with internal departments, including credit, operations, and product teams, to facilitate seamless service delivery and resolve complex client issues in a timely manner.
- Maintain detailed and accurate client records in the CRM system, documenting all interactions, transactions, and follow-up actions to ensure comprehensive client history. ...
Posted
18 days ago
Chat Available
MYR3,500 - MYR5,000 Per Month
Near Train Station
- Serve as the primary contact for customer inquiries, order tracking, documentation requests, and complaint resolution.
- Prepare, verify, and manage export documentation to support international shipments and regulatory requirements.
- Manage contract administration, trade documentation, and system updates to ensure accuracy and compliance. ...
Posted
24 days ago
MYR2,800 - MYR3,300 Per Month
- Schedule delivery and pick‑up appointments with shippers and receivers, including managing cancelled or rejected orders
- Investigate issues, propose solutions within authority, and escalate to relevant stakeholders when needed
- Follow up proactively to ensure issues are fully resolved within agreed timelines ...
Posted
23 days ago
Chat Available
MYR800 - MYR1,500 Per Month
+Additional Compensation
Fresh Graduates
Near Train Station
- Assist in maintaining good relationships with clients.
- Support marketing and promotional activities.
- Update customer database and sales reports. ...
Posted
16 days ago
MYR3,000 - MYR4,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- - Lead and support pre-opening activities, including staff training and operational setup for new outlets.
- - Conduct regular store visits to evaluate operations, cleanliness, and overall efficiency.
- - Work closely with cross-functional teams to ensure consistency in operational standards across all outlets. ...
Posted
10 days ago
Chat Available
MYR2,200 - MYR2,500 monthly
Fresh Graduates
Near Train Station
- Create and execute marketing campaigns across various channels, including digital and traditional media.
- Analyze market trends and competitor activities to inform sales and marketing strategies.
- Collaborate with the production team to ensure timely delivery of customized products. ...
Be an early applicant!
Posted
18 days ago
Chat Available
Customer Service Representative
MYR2,500 - MYR4,000 Per Month
Near Train Station
- Address customer inquiries and concerns professionally and promptly via phone, email, and other communication channels.
- Guide customers on product selection, usage, and after-sales service.
- Ensure a seamless customer experience by assisting with returns, refunds, and warranty claims. ...
Posted
2 days ago
MYR8,000 - MYR15,000 Per Month
Near Train Station
- Should come from an onsite, In-house role rather than a shared services background.
- Knowledge in tools required include Workday as the core HR system and Microsoft Office.
- Excellent English communication skills, both verbal and written, to effectively convey ideas and collaborate with team members is required, language skills considered a plus due to local government reporting requirements. ...
Posted
25 days ago
Project Customer Service Assistant
MYR3,400 - MYR3,800 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Handle daily email communication with internal teams, customers and relevant parties.
- Assist in basic accounting matters, including invoice preparation and payment records.
- Follow up on customer enquiries, complaints and project-related issues. ...
Posted
2 days ago
MYR5,600 - MYR6,577 Per Month
Kuala Lumpur International Airport, Selangor
- Identify, evaluate, and prioritise digital and innovation opportunities aligned to strategic business objectives.
- Partner with business and technology teams to accelerate adoption of digital solutions and emerging technologies.
- Establish innovation governance, measurement frameworks, and value realization mechanisms to ensure sustainable outcomes. ...
Be an early applicant!
Posted
19 days ago
MYR2,000 - MYR2,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Handle customer inquiries, complaints, and feedback in a professional and timely manner, aiming to resolve issues and enhance customer satisfaction.
- Ensure the kiosk is clean, organized, and visually appealing, maintaining high standards of hygiene and presentation at all times.
- Operate the point-of-sale (POS) system accurately, processing transactions, managing cash, and reconciling daily sales reports. ...
Be an early applicant!
Posted
a month ago
Undisclosed
Kuala Lumpur International Airport, Selangor
- Constantly coach and engage the team leaders to ensure the team is able to achieve set targets.
- Providing support to line managers for effective performance feedback to ensure stations meet the organization expectations for productivity, quality, and goal accomplishment.
- Instil working culture within the business unit that aligns with health, safety, security and environment policies and procedures by continually promoting, motivating and raising staffs’ awareness in collaboration with Quality Assurance Safety and Security (QASS) Department. ...
Be an early applicant!
Posted
24 days ago
Branch Sales Manager (Penang)
MYR3,500 - MYR5,500 Per Month
+Additional Compensation
Tanjong Tokong, Pulau Pinang
- Manage staff schedules, performance, and workflow to maintain operational efficiency.
- Monitor branch inventory, supplies, and equipment, ensuring timely replenishment.
- Implement branch policies, procedures, and service standards consistently. ...
Posted
2 days ago
Assistant Marketing Manager / Marketing Manager 营销副经理 / 营销经理
MYR7,000 - MYR12,000 Per Month
Near Train Station
- • Able to identify with Pu Jian Chinese Medicine Centre’s company culture, brand direction, and team values.
- • Strong execution ability — not only able to think and talk, but also able to turn ideas into actions and results.
- • Responsible and willing to be accountable for work goals, processes, and outcomes. ...
Posted
9 hours ago
Chat Available
Lean Solutions Specialist
MYR3,000 - MYR4,500 Per Month
Fresh Graduates
- Conducting customer business analysis and participate in customer performance reviews and improvement discussions
- Participate in initial customer implementation meetings, site assessments, and solution walkthroughs
- Assist in coordinating implementation activities such as developing timelines, maintaining action plans, supporting Gantt charts, cross‑referencing products, and preparing inventory setups (min/max, VMI, vending, and new location launches) ...
Posted
2 days ago
Restaurant Supervisor (Mandarin Speaker)
MYR4,000 - MYR6,000 Per Month
- Handle customer inquiries, feedback, and complaints effectively.
- Ensure compliance with health, safety, and hygiene standards.
- Assist with scheduling staff to ensure adequate coverage. ...
Posted
9 hours ago
Chat Available
Client Relationship Manager (Mandarin Speaking, Technical)
MYR8,000 - MYR10,000
Near Train Station
- Achieve sales targets and KPIs, monitor progress, and take corrective action when needed.
- Manage customer relationships, including key accounts and high-value clients.
- Identify new business opportunities through market research and competitor analysis. ...
Posted
a day ago
MYR3,500 - MYR4,500 Per Month
Near Train Station
- Monitor sales performance, labour costs, food costs, and operating expenses.
- Manage inventory, purchasing, and supplier relationships.
- Handle customer feedback and resolve complaints professionally and promptly. ...
Posted
9 hours ago
MYR2,000 - MYR2,200 Per Month
Kuala Lumpur International Airport, Selangor
- Strong customer-oriented mindset, with the ability to attract, engage, and retain customers.
- Willingness to work retail hours, including shifts, weekends, and public holidays.
- Open to working at Naelofar, Mitsui, Sepang
Be an early applicant!
Posted
a month ago
MYR10,000 - MYR20,000 Per Month
+Additional Compensation
KL City, WP Kuala Lumpur
Near Train Station
- Collaborate with CRM, Product, Marketing, and VIP Service teams to deliver a seamless VIP journey.
- Monitor performance metrics and optimize engagement, retention, and revenue outcomes.
- Drive VIP retention, loyalty, and customer lifetime value through targeted engagement programs. ...
Posted
5 days ago
Customer Service Freight Forwarder
MYR2,500 - MYR4,500 Per Month
- Work closely with internal and external stakeholders, including customers, hauliers, forwarding agents, and shipping lines, to ensure smooth shipment execution.
- Identify opportunities to improve operational processes and enhance overall customer experience.
- Perform any other duties and responsibilities assigned by Management from time to time. ...
Posted
2 days ago
Chat Available
MYR10,000 - MYR12,000 Per Month
KL City, WP Kuala Lumpur
- Key Responsibilities:
- Trade Marketing & Retail Campaigns
- • Lead and execute nationwide retail marketing campaigns to drive outlet traffic and sales conversion.• Develop yearly and monthly promotional calendars aligned with business objectives and seasonal opportunities.• Coordinate in-store marketing execution, POSM, visual merchandising, and promotional activities across all stores.• Work closely with Operations and Purchasing teams to ensure smooth campaign execution and stock readiness.• Monitor campaign effectiveness, ROI, and market competitiveness. ...
Posted
17 days ago
Chat Available
Business Development Executive - Supply Chain - Mandarin
MYR3,500 - MYR4,000 Per Month
Near Train Station
- Develop and acquire new SME customers to expand the company’s client portfolio.
- Identify customer business needs and maintain accurate customer profiles and sales records.
- Evaluate customer growth potential and identify opportunities to upgrade customers into Key Accounts. ...
Posted
3 days ago
Undisclosed
Kuala Lumpur International Airport, Selangor
- Ensure pro-active customer management in all customer interactions.
- Conducting and leading investigation with business areas as well as ensuring that service recovery guidelines and payouts are in line with CAAP and Customer Relations Compensation Matrix.
- Seek validation and approval for all letters and claims to customers assigned, based on CAAP (Corporate Approving Authority Policy). ...
Be an early applicant!
Posted
25 days ago
MYR1,500 - MYR2,000 Per Month
+Additional Compensation
Fresh Graduates
Near Train Station
- Respond to customer inquiries and feedback via email, phone, and social media in a timely and professional manner, maintaining a high level of customer service.
- Conduct market research and competitor analysis to identify trends and opportunities for product and sales growth.
- Help maintain the visual merchandising of the online store, ensuring product images are high-quality and appealing. ...
Posted
5 days ago
Indoor Telesales / Indoor Sales Executive
MYR1,700 - MYR2,000 Per Month
+Additional Compensation
Near Train Station
- Monitoring Leads: Monitor incoming leads and analyze their quantity and quality.
- Reply to Leads: Promptly respond to leads via various communication channels, providing accurate information and addressing inquiries.
- Propose Rooms to Prospects: Present available and suitable rooms to prospects, emphasizing their suitability and benefits. ...
Posted
2 days ago
Undisclosed
KL City, WP Kuala Lumpur
Near Train Station
- Leverage on the strategic partnership and working on activities that contribute to overall Bank’s financing approvals in term of number and value through financing of SMEs within the eco-system of the strategic partners
- Support the networking and strengthen relationship with strategic partners; especially the Ministries and Government Agencies
- Identify types of assistance required by the business community and propose the suitable Bank products and programs to the business community ...
Be an early applicant!
Posted
a month ago
Chat Available
Indoor Sales Assistant (Digital Printing / Print Sales)
MYR2,000 - MYR2,200 monthly
+Additional Compensation
Melawati, Selangor
Near Train Station
- Coordinate with design and production teams to ensure on-time delivery
- Manage showroom samples and keep product catalogues up to date
Posted
2 days ago