Thai Blessing Food Sdn. Bhd. Hiring! Full Time 餐厅主管 / 主管助理 / 服务员 in WP Kuala Lumpur, Earn up to MYR 4,000 + bonus - Ricebowl

Provide excellent customer service to all guests, ensuring a pleasant dining experience from arrival to departure.

Assist in managing daily restaurant operations, including opening and closing procedures, staff supervision, and ensuring the implementation of service standards.

Accurately record food and beverage orders and communicate them to the kitchen, while promptly and efficiently serving guests with dishes and drinks.

Handle guest inquiries, complaints, and special requests with a professional and problem-solving approach, ensuring guest satisfaction.

Maintain the cleanliness and orderliness of the dining area, service stations, and restrooms, and strictly adhere to all health and safety regulations.

Process all payment settlements accurately according to cash management guidelines and POS system operating procedures.

Collaborate closely with the kitchen team and other colleagues to ensure smooth service flow and timely food delivery.

Assist with inventory management, including monitoring stock levels, reporting shortages, and participating in stocktaking.

Train and guide new service staff, imparting knowledge about menu items, service techniques, and restaurant policies - and procedures.

Consistently uphold the restaurant's brand image and service standards.

为所有宾客提供卓越的客户服务，确保宾客从进店到离店全程获得良好的用餐体验。

协助管理餐厅日常运营，包括开市与收市流程、员工督导以及确保服务标准的落实。

准确记录餐饮点单并传达至厨房，同时迅速、高效地为宾客上菜及提供饮品。

以专业的态度和解决问题的导向处理宾客的咨询、投诉及特殊需求，确保宾客满意。

保持用餐区、服务台及洗手间的整洁有序，并严格遵守各项健康与安全法规。

按照现金管理规范及POS系统操作流程，准确处理各项款项结算。

与厨房团队及其他同事紧密协作，确保服务流程顺畅及出餐及时。

协助进行库存管理，包括监控库存水平、报告缺货情况以及参与盘点工作。

培训并指导新入职的服务人员，传授关于菜品、服务技巧及餐厅规章制度的相关知识。

时刻维护餐厅的品牌形象与服务标准。