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86 Customer Care Manager Jobs in Selangor - September 2026 - High Salaries
Showing 86 jobs results for
"customer care manager"
in Selangor
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Manage Alert
Undisclosed
- Act as the primary escalation point for customer concerns and service-related issues.
- Partner with Sales, Service, Supply Chain, Finance, and Operations teams.
- Drive continuous improvement and operational excellence initiatives. ...
Posted
a month ago
Undisclosed
- As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!
- How you will do it:
- You will be the primary contact for customer escalations, ensuring timely ...
Posted
21 days ago
Undisclosed
- Manage dealer network performance, compliance, audits, and capability assessments.
- Support dealer development through training, operational guidance, and process improvements.
- Act as the key liaison with the principal/OEM for all service-related matters. ...
Posted
14 days ago
MYR4,999 - MYR9,000 Per Month
Malaysia
- Coordinate with technicians and relevant teams to resolve technical issues and minimize vehicle downtime.
- Oversee warranty claims, including documentation, submission, follow-up, and resolution of outstanding or rejected claims.
- Coordinate spare parts requirements and availability to support workshop and repair operations. ...
Posted
21 days ago
Undisclosed
- Your Opportunity Starts Here.Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.
Posted
a month ago
MYR7,000 - MYR7,000 Per Month
Malaysia
- Manage customer complaints and ensure appropriate follow-up and resolution.
- Coordinate with customers regarding vehicle servicing, repairs, technical issues, and after-sales support.
- Monitor warranty claims and ensure proper documentation and submission. ...
Posted
22 days ago
Undisclosed
Malaysia
- Lead, coach and develop the branch operations team (tellers and support staff).
- Ensure strict adherence to controls, procedures, audits and regulatory requirements.
- Safeguard client data and ensure accurate daily cash, documents and account reconciliations. ...
Posted
22 days ago
Undisclosed
- Operational Common Sense & CX Intelligence: While you are a "people person," you are also a "data person." You will track and optimize key CX metrics (NPS, CSAT, First Response Time, and Retention) to identify friction points in the customer journey.
- Cross-Functional Advocacy: Be the voice of the customer in meetings with Operations, Tech, and Logistics. If a delivery route is hurting the customer experience, you are the one to highlight it and help solve it.
- Proactive Brand Love: Design "surprise and delight" moments that exceed expectations, transforming a standard purchase into an Anantara-level memory. ...
Posted
a month ago
Undisclosed
- Monitor service performance against SLAs and KPIs, identify improvement opportunities, and drive continuous process enhancements to improve operational efficiency.
- Manage governmental stamp duty submissions and related documentation for purchase orders, ensuring compliance with relevant regulatory requirements.
- Support internal controls, compliance, and audit activities while coaching and developing team members to achieve operational excellence and business objectives. ...
Posted
a month ago
MYR1,700 - MYR2,500 Per Month
- Monthly update customer’s Lampiran A and print out the official receipt for filing.
- Keep accurate records and document customer details according to company’s policies
- Attained knowledge of KPKT requirements and able to handle auditor’s expectations and questionnaire assertively ...
Posted
a month ago
Undisclosed
- Secure all OTI strategy execution, processes and contribution to the commercial and economic success, customer loyalty, reputation, and culture of Alcon
- Have high positive impact on both internal and external associates, stakeholders, and customers. Lead, develop and coach direct reports
- Execution of CO strategy, organizational design of teams and processes within market with following scope: ...
Posted
24 days ago
Assistant Manager - Customer Service - Order Processing Assistant Manager - Customer Service - Order Processing
Heineken International B.V.
Undisclosed
- Resolve customer escalations, requests, queries, and complaints while driving effective service recovery.
- Monitor customer service performance, analyse trends, and implement continuous improvement initiatives.
- Drive process standardisation, automation, and operational efficiency across customer service operations. ...
Posted
a month ago
Undisclosed
- Secure all OTI strategy execution, processes and contribution to the commercial and economic success, customer loyalty, reputation, and culture of Alcon
- Have high positive impact on both internal and external associates, stakeholders, and customers. Lead, develop and coach direct reports
- Execution of CO strategy, organizational design of teams and processes within market with following scope: ...
Posted
a month ago
Hong Leong Bank Berhad
Undisclosed
- Assist in calling up customers for service / sales interactions;
- Carry out Branch RCSA through sample checking and effective rectification as applicable;
- Accept and process transactions (deposits, withdrawals, Remittances, ANSB and any other products launched by the Bank) in a timely and accurate manner; ...
Posted
a day ago
MYR12,000 - MYR15,000 Per Month
Sunway City
- Monitor progress and escalate risks or issues requiring attention.
- Coordinate activities across multiple workstreams including:
- Process & Technology ...
Posted
a day ago
The Future Brands Sdn Bhd
MYR2,800 - MYR3,500 Per Month
- Process and confirm customer orders from Shopee, website, and manual/DM orders accurately
- Coordinate with the warehouse team to ensure timely order fulfillment and shipment
- Monitor inventory levels and notify the PIC of low stock or replenishment requirements ...
Posted
21 days ago
The Future Brands Sdn Bhd
MYR2,800 - MYR3,500 Per Month
- Process and confirm customer orders from Shopee, website, and manual/DM orders accurately
- Coordinate with the warehouse team to ensure timely order fulfillment and shipment
- Monitor inventory levels and notify the PIC of low stock or replenishment requirements ...
Posted
21 days ago
Hong Leong Bank Berhad
Undisclosed
- Assist in calling up customers for service / sales interactions;
- Carry out Branch RCSA through sample checking and effective rectification as applicable;
- Accept and process transactions (deposits, withdrawals, Remittances, ANSB and any other products launched by the Bank) in a timely and accurate manner; ...
Posted
22 days ago
MYR4,000 - MYR5,000 Per Month
- Ensure customer enquiries and service requests are handled professionally and within the established Service Level Agreement (SLA).
- Recommend and implement initiatives to improve customer retention and overall service quality.
- Develop customer engagement activities to strengthen long-term customer relationships. ...
Posted
9 days ago
MEWAHMAS RESOURCES SDN. BHD.
Undisclosed
Petaling
- Ensure customer enquiries and service requests are handled professionally and within the established Service Level Agreement (SLA).
- Recommend and implement initiatives to improve customer retention and overall service quality.
- Develop customer engagement activities to strengthen long-term customer relationships. ...
Posted
10 days ago
MR DIY International
Undisclosed
- Approve HS Code classification outcomes based on governance requirements.
- Own and maintain the EU HS Code Master Data as the single source of truth.
- Ensure HS Code records are accurate, complete, and properly documented. ...
Posted
5 days ago
MR DIY International
Undisclosed
- Approve HS Code classification outcomes based on governance requirements.
- Own and maintain the EU HS Code Master Data as the single source of truth.
- Ensure HS Code records are accurate, complete, and properly documented. ...
Posted
a month ago
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