67 Customer Care Manager Jobs in Selangor - August 2026 - High Salaries

After-Sales Service Strategy Team Leadership

Kapar, Selangor

Ensure vehicle servicing, maintenance, repairs, and troubleshooting are performed according to Company procedures and required technical standards.
Coordinate with technicians and relevant teams to resolve technical issues and minimize vehicle downtime.
Oversee warranty claims, including documentation, submission, follow-up, and resolution of outstanding or rejected claims. ...

Posted

2 days ago

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Performance Marketing Associate Performance Marketing Associate

Foxarathon Sdn. Bhd.

Undisclosed

Performance Marketing Digital Campaign Management

Subang Jaya, Selangor

靠近火车站

Monitor campaign performance by tracking key metrics, audience behaviour and conversion data throughout the campaign lifecycle.
Analyse campaign results, marketing data and performance trends to identify opportunities, risks and areas for improvement.
Test creatives, messaging, audiences and campaign settings through structured experimentation to improve marketing performance over time. ...

Posted

6 days ago

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Service Operations Assistant Service Operations Assistant

Cadvision Systems Sdn Bhd

MYR2,500 - MYR3,500 每月

Sales Support Customer Relationship Management (CRM)

Fresh Graduates

Petaling Jaya, Selangor

靠近火车站

Respond and escalate customer inquiries and concerns to superior and ensure all inquiries are attended to.
Manage CRM asset information to be up to date.
Prepare and provide regular reports to respective teams (internal customers). ...

Posted

25 days ago

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Contact Centre Manager Contact Centre Manager

Envo BPO Services Sdn Bhd

MYR8,000 - MYR8,001 每月

CRM systems contact centre platforms

Petaling Jaya, Selangor

靠近火车站

· Track operational metrics such as Service Level, Average Speed of Answer (ASA), Average Handle Time (AHT), Occupancy, First Contact Resolution (FCR), and Customer Satisfaction (CSAT).
· Identify opportunities to improve operational efficiency and enhance overall service performance.
Client Relationship Management ...

Posted

a month ago

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Fromage Sdn Bhd

MYR2,500 - MYR3,000 每月

Customer Service Team Lead Customer Service Team Lead

Shah Alam, Selangor

Detail-oriented, reliable, and organised
Able to work retail hours, including weekends
Full-time position ...

Retail Customer Service

最后机会申请此工作。

Posted

23 days ago

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Agensi Pekerjaan The Supreme HR Advisory Sdn Bhd

Up to MYR6,500 每月

Consultation Customer Service

Subang Jaya, Selangor

靠近火车站

Maintain strong oversight of daily operations and act swiftly on performance gaps.
Build a disciplined and accountable team culture.
Customer Experience & Execution ...

Posted

a month ago

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Customer Support Team Lead Customer Support Team Lead

Agensi Pekerjaan The Supreme HR Advisory Sdn Bhd

Up to MYR6,500 每月

Consultation Customer Service

Subang Jaya, Selangor

靠近火车站

Maintain strong oversight of daily operations and act swiftly on performance gaps.
Build a disciplined and accountable team culture.
Customer Experience & Execution ...

Posted

a month ago

Hunters International Sdn Bhd

MYR10,000 - MYR10,000 每月

Malaysia

Manage and process business inquiries and sales orders, ensuring seamless communication between internal teams and customers.
Generate commercial quotations and follow through to order confirmation and delivery.
Enter and maintain accurate customer, quote, and order data in SAP. ...

Posted

6 days ago

Labur Bina Sdn Bhd

MYR5,000 - MYR6,000 每月

Subang Jaya

Develop services, products, procedures, policies and standards with SOP, guidelines and manuals for reference by all staff.
Keep accurate records and document customer service actions and discussions. Analyze statistics and compile accurate records of customers’ feedback.
Oversee the quality and variety of food and drink offered in the lounge, coordinating with catering. ...

Posted

14 days ago

LABUR BINA SDN BHD

MYR5,000 - MYR6,000 每月

Customer Support Manager Customer Support Manager

Subang Jaya

Develop services, products, procedures, policies and standards with SOP, guidelines and manuals for reference by all staff.
Keep accurate records and document customer service actions and discussions. Analyze statistics and compile accurate records of customers’ feedback.
Oversee the quality and variety of food and drink offered in the lounge, coordinating with catering. ...

Posted

14 days ago

Go Gauge Logistics

MYR2,709.09 - MYR5,214.17 每月

Customer Relations Manager AMEA Customer Relations Manager AMEA

Malaysia

Coordinate with operations, documentation, and sales teams to resolve customer queries promptly.
Develop and implement customer service policies, procedures, and performance standards.
Track customer satisfaction metrics and initiate improvement plans where necessary. ...

Posted

18 days ago

Barry Callebaut

Undisclosed

Customer Relations Manager AMEA Customer Relations Manager AMEA

Port Klang

Oversee the handling of complaints and quality issues for assigned accounts, ensuring timely resolution and clear, meaningful feedback.
Work closely with local quality teams supporting root cause analyses and effective resolution of complex quality matters by providing product, process and customer knowledge.
Be a key-player in cross-functional issue management, by bringing the customer perspective, ensuring aligned, timely and appropriate communication with the customer. ...

Posted

10 days ago

Barry Callebaut Group

Undisclosed

Customer Service Manager, Msia - Spore Customer Service Manager, Msia - Spore

Malaysia

Drive growth by representing Q&FS during customer projects, innovation initiatives and technical discussions in close cooperation with Commercial, R&D, and regulatory teams.
Technical expertise, complaint and issue management
Oversee the handling of complaints and quality issues for assigned accounts, ensuring timely resolution and clear, meaningful feedback. ...

Posted

10 days ago

ROCKWOOL Group

Undisclosed

Demand - Customer Service Manager Demand - Customer Service Manager

Malaysia

To ensure Customer Services team are able to process domestic, inter-company orders and export orders efficiently and effectively.
Arrange internal and external training to enhance Customer Service team members knowledge and exposures.
To resolve escalated cases/incidents for a win-win solution under the guideline of Supply Chain Senior Manager on timely manner. ...

Posted

5 days ago

NS BlueScope Malaysia

Undisclosed

Kapar

Reinforce best practices and drive continuous improvement in all aspects of customer demand, order management, and overall customer satisfaction.
Drive innovation in customer service, system, process, and operation.
Provide leadership and continue to develop team’s capability and competency. ...

Posted

17 days ago

YouTrip

Undisclosed

Customer Support Manager- Executive Customer Support Manager- Executive

Foster a customer-first culture while maintaining strong risk and compliance discipline
Own the end-to-end customer support experience for Malaysia users
Manage complex, sensitive, or high-risk escalations (e.g. scams, fraud, ID verification) ...

Posted

21 days ago

Interiors Aeroservices Sdn Bhd

MYR3,000 - MYR3,000 每月

Assistant Customer Service Manager Assistant Customer Service Manager

Handle customer complaints and issues in a patient, professional manner; resolve or escalate promptly
Direct callers/inquiries to the appropriate internal teams or departments as needed
Follow up consistently with customers on open questions, complaints, and pending matters ...

Posted

19 days ago

DCH Auriga (Malaysia) Sdn Bhd

Undisclosed

Customer Service Manager, Msia - Spore Customer Service Manager, Msia - Spore

This role is responsible for overseeing customer service operations, order management, billing processes, principal claims administration, customer relationship management, and continuous improvement initiatives to ensure operational excellence and service quality.
Key Responsibilities
• Lead and manage the day-to-day operations of the Customer Service Department to ensure efficient and effective processing of customer orders, returns, billing, and claims. ...

Posted

24 days ago

ROCKWOOL Group

Undisclosed

Manager, Customer Care Operations Manager, Customer Care Operations

Hulu Kelang

To ensure Customer Services team are able to process domestic, inter-company orders and export orders efficiently and effectively.
Arrange internal and external training to enhance Customer Service team members knowledge and exposures.
To resolve escalated cases/incidents for a win-win solution under the guideline of Supply Chain Senior Manager on timely manner. ...

Posted

a month ago

DKSH

Undisclosed

Head- Manager of Customer Care Head- Manager of Customer Care

Malaysia

Monitor order status and proactively manage potential service risks.
Coordinate order prioritization during supply constraints, peak periods, and operational disruptions.
Ensure timely communication of order status, shortages, delays, and recovery actions. ...

Posted

4 days ago

EPS Consultants

Undisclosed

Assistant Manager Customer Account Management Assistant Manager Customer Account Management

Support business growth by planning and executing relevant sales, marketing, and customer engagement initiatives.
Develop and maintain strategic partnerships with key business stakeholders to create opportunities for customer acquisition, retention, and revenue growth.
Introduce digital solutions and services that improve convenience, accessibility, engagement, and overall customer experience. ...

Posted

5 days ago

DKSH

Undisclosed

Manager Customer Account Management Manager Customer Account Management

Identify the short-term business needs and objectives of key customers and develop/sell proactive business solutions across the full demand/supply chain
Manage annual negotiations, including trading terms and conditions, to facilitate sales agreements and achieve targeted margins
Manage and monitor 5P execution performance (availability, pricing, share of shelf, etc.) and ensure issues are quickly resolved by the team ...

Posted

3 days ago

DKSH

Undisclosed

Head of Customer Service Head of Customer Service

Accountable for net sales/EBIT/headcount responsibility, where applicable
Return on investment on advertising and promotion
Manage operating departmental budgets and costs according to annual allocation to ensure efficient usage of resources, where applicable. ...

Posted

4 days ago

Michael Page

Undisclosed

Manager Customer Account Management Manager Customer Account Management

Oversee daily customer service operations and ensure high-quality service delivery.
Monitor and analyse customer feedback to identify areas for improvement.
Lead, mentor, and manage the customer service team to achieve performance targets. ...

Posted

4 days ago

DKSH

Undisclosed

Executive - Operations - Customer Services (Business Channels) Executive - Operations - Customer Services (Business Channels)

Conduct regular business reviews to identify opportunities, mitigate risks, and drive category growth
Represent DKSH and client professionally across all customer engagements and commercial negotiations
Deliver sales volume, revenue, market share, and profitability targets for assigned customers through well-structured annual account plans and commercial strategies Identify opportunities for assortment optimization, shelf improvement, and category development to strengthen brand performance at the point of sale ...

Posted

4 days ago

Hong Leong Bank Berhad

Undisclosed

Assistant Manager Customer Account Management Assistant Manager Customer Account Management

Assist in calling up customers for service / sales interactions;
Carry out Branch RCSA through sample checking and effective rectification as applicable;
Accept and process transactions (deposits, withdrawals, Remittances, ANSB and any other products launched by the Bank) in a timely and accurate manner; ...

Posted

6 days ago

DKSH

Undisclosed

Customer Management Customer Management

Identify the short-term business needs and objectives of key customers and develop/sell proactive business solutions across the full demand/supply chain
Manage annual negotiations, including trading terms and conditions, to facilitate sales agreements and achieve targeted margins
Manage and monitor 5P execution performance (availability, pricing, share of shelf, etc.) and ensure issues are quickly resolved by the team ...

Posted

6 days ago

GKT Group

MYR1,700 - MYR2,500 每月

Manager Customer Account Management Manager Customer Account Management

Monthly update customer’s Lampiran A and print out the official receipt for filing.
Keep accurate records and document customer details according to company’s policies
Attained knowledge of KPKT requirements and able to handle auditor’s expectations and questionnaire assertively ...

Posted

7 days ago

DKSH Holding Ltd

Undisclosed

Manager Customer Account Management Manager Customer Account Management

Posted

10 days ago

DKSH

Undisclosed