500+ Customer Care Jobs in Petaling - September 2026 - High Salaries

Showing 546 jobs results for "customer care" in Petaling
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  • Support Customer Service Supervisors and cross‑functional partners to ensure stable operations and customer satisfaction.
  • Contribute to process discipline, service quality, and continuous improvement in daily operations
  • Create, maintain, and process sales orders in SAP, including order creation, changes, and completion. ...
Posted
11 days ago
  • Support Customer Service Supervisors and cross‑functional partners to ensure stable operations and customer satisfaction.
  • Contribute to process discipline, service quality, and continuous improvement in daily operations
  • Create, maintain, and process sales orders in SAP, including order creation, changes, and completion. ...
Posted
11 days ago

Petaling

  • Create and maintain customer records in the system and maintain proper documentation.
  • Monitor orders against available inventory and ensure smooth delivery processes.
  • Liaise with the forwarder for export and import. ...
Posted
11 days ago

Agensi Pekerjaan JobScoper Sdn. Bhd.

  • Identify customer needs and resolve issues efficiently.
  • Follow established procedures and service standards when handling customer interactions.
  • Escalate complex cases to the relevant team when necessary. ...
Posted
a month ago
  • Collaborating with cross-functional teams to deliver the best solutions for customers.
  • Supporting in identifying new business opportunities in line with the country sales strategy.
  • Managing sales administration, quotations, customer follow-ups, and support project execution when required. ...
Posted
22 days ago

Goodwill Square (Malaysia) Sdn. Bhd.

  • 5 working days per week
  • 2 rotational rest days
  • Rotational morning & night shifts ...
Posted
a month ago
  • Triage support and billing inquiries and direct customers to the appropriate channels
  • Understanding of technology industry
  • Call center experience ...
Posted
4 days ago

Petaling

  • Conduct weekly meeting with frontline and workshop staff on their current performance, provide coaching and deliver important information.
  • Attend to customer requirement and assist to resolve complaints.
  • Responsible for effective utilisation of DMS system to monitor and control Work-In-Progress, Back Orders, Follow-Up, Appointments and Service Reminders ...
Posted
20 days ago
  • - Respond promptly to customer enquiries via IG DM, Facebook Messenger/ ManyChat, Shopee Chat, Whatsapp, and other designated communication channels
  • - Maintain a professional, friendly, and solution-oriented when assisting customers
  • - Identify recurring customer concerns and provide feedback to the team for continuous improvement ...
Posted
25 days ago
  • Collaborating with cross-functional teams to deliver the best solutions for customers.
  • Supporting in identifying new business opportunities in line with the country sales strategy.
  • Managing sales administration, quotations, customer follow-ups, and support project execution when required. ...
Posted
25 days ago
  • Handles troubleshooting for customers and carries out root cause analysis, and liaises with GCS to manage technical issues when required
  • Responsible for ensuring (together with the Regulatory and Product team) that customer is informed of safety/ quality issues and technical updates via Customer Notification timely
  • Collaborate closely with stakeholders, gaining a deep understanding of their needs and identifying shared purpose in order to create fruitful partnerships ...
Posted
a month ago
  • Lead major customer service transformation initiatives and manages change by communicating clearly, providing training, and addressing risks such as language and time zone coverage to maintain a positive customer experience during transitions. Optimizes workforce allocation and ensuring service quality during organizational transitions.
  • Champion automation and data-driven process improvements, identifying ways to streamline workflows (like using RPA for routine tasks, AI) and overseeing analytics and reporting to drive accountability and enhance performance.
  • Bachelor’s degree or equivalent experience, with at least 10 years of customer service experience, including roles in customer-facing and shared service environments. ...
Posted
23 days ago
  • Resolve customer escalations, requests, queries, and complaints while driving effective service recovery.
  • Monitor customer service performance, analyse trends, and implement continuous improvement initiatives.
  • Drive process standardisation, automation, and operational efficiency across customer service operations. ...
Posted
23 days ago
  • Expedite custom clearance and liaison with custom departments.
  • Ensure compliance of highest regard on documentation.
  • Ensure compliance of highest regard on legal and custom's ordinance. ...
Posted
25 days ago
  • Resolve customer escalations, requests, queries, and complaints while driving effective service recovery.
  • Monitor customer service performance, analyse trends, and implement continuous improvement initiatives.
  • Drive process standardisation, automation, and operational efficiency across customer service operations. ...
Posted
25 days ago
  • Handle complaints professionally and escalate complex cases when necessary.
  • Follow up on customer cases to ensure issues are resolved within the required timeline.
  • Maintain accurate records of customer interactions and case updates. ...
Posted
25 days ago
Posted
22 days ago
  • provide support to customers and perform troubleshooting on field inquiries to ensure optimal levels of customer satisfaction and customer service
  • monitor all assigned cases for customer support and update activities on company tracking system
  • manage customer issues and if required, escalate it to required departments ...
Posted
22 days ago
  • Follow up on outstanding cases and ensure timely resolution.
  • Maintain accurate records of customer interactions, service requests, and complaint logs.
  • Liaise with the Sales, Warehouse, and QC & Technical teams regarding product issues and spare parts availability. ...
Posted
25 days ago
  • Stay curious, open-minded, and always willing to learn more as you navigate daily challenges
  • You are currently pursuing ongoing university studies
  • You have an excellent command of English and Mandarin with outstanding communication skills; Japanese language proficiency is a plus ...
Posted
25 days ago
  • Responsible to follow-up and monitor on accountholder’s payment thoroughly in timely manner.
  • To attend to the documentation required to assist collection.
  • Candidates must possess at least SPM (with call centre experience + credit Maths and English), Diploma or Degree Holder. ...
Posted
25 days ago
  • Ensure SOP compliance at all touch points
  • Minimum SPM with good command of Bahasa Malaysia and English.
  • Knowledgeable and experience in retail, F&B and servicing line is an added advantage. ...
Posted
25 days ago
  • Ensure SOP compliance at all touch points
  • Minimum SPM with good command of Bahasa Malaysia and English.
  • Knowledgeable and experience in retail, F&B and servicing line is an added advantage. ...
Posted
25 days ago
  • Support Customer Service Supervisors and cross‑functional partners to ensure stable operations and customer satisfaction.
  • Contribute to process discipline, service quality, and continuous improvement in daily operations
  • Create, maintain, and process sales orders in SAP, including order creation, changes, and completion. ...
Posted
16 days ago
  • Support Customer Service Supervisors and cross‑functional partners to ensure stable operations and customer satisfaction.
  • Contribute to process discipline, service quality, and continuous improvement in daily operations
  • Create, maintain, and process sales orders in SAP, including order creation, changes, and completion. ...
Posted
16 days ago
  • Minimum SPM / O-Level or equivalent.
  • Fresh graduates and candidates without prior experience are welcome to apply.
  • Must love animals and be comfortable around cats and dogs. ...
Posted
25 days ago
  • Provide customer support, attend to enquiries and provide assistance as necessary.
  • Coordinate and expedite with related departments on customers' orders and delivery matters.
  • Proactively communicate reschedules and suggest alternative options to mitigate escalation arising from shipping delays. ...
Posted
15 days ago
WFH
  • Prepare design reports, design briefs, and detailed structural calculations for submission and review.
  • Ensure the structural integrity, buildability, and cost-effectiveness of all design solutions.
  • Lead the structural design process on a range of projects, from feasibility through to construction documentation. ...
Posted
a month ago

Specialized Bicycle Components

  • To utilize internal technical support tools to provide accurate information requested by customers
  • A commitment to respond within our set standard time frames
  • Assist in overseeing AsiaHub-region communications responses ...
Posted
2 days ago