Collects medical insights and intelligence from regular field interactions; interprets and communicates scientific and related market trends to Medical and Scientific Affairs and cross functional team colleagues.
Attends key national and/or regional scientific meetings and advisory boards as assigned and provides insights of key highlights relevant to the therapeutic area and/or products.
Maintains advanced scientific expertise and understanding of the relevant therapeutic area disease, pre-marketed and approved products.
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experiences as a player-coach? If so, we’d love to hear from you!
The impact you will have:
As the Regional Manager of Customer Success for APAC, you will manage 5 - 10 CSMs and an assigned list of accounts and a cross-regional team of Customer Success Managers who partner with our most important customers across two of our key growth regions.
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* Dispenses medicines under the supervision of a pharmacist
* Monitor and maintain inventory stock level of drugs in the areas of work * Receive, unpack and check deliveries against the appropriate documents, to ensure that items supplied are correct and accounted for
* Perform stock receipts and issues strictly in FIFO order
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From the clinical development phase onwards, identify, profile, and strategically engage with relevant external stakeholders in the territory, to build long-term partnerships and facilitate early clinical adoption. The stakeholders may include (but are not limited to) External Experts (EEs), Healthcare Providers (HCPs), Centers of Excellence (CoEs), Healthcare Organizations (HCOs), payors, key decision makers, patients and Patient Advocacy Groups (PAGs).
Develop a deep understanding of stakeholder network, healthcare landscape, and patient-care pathways, in collaboration with internal cross-functional team members. Utilize this understanding to develop and execute a territory-specific strategic stakeholder engagement plan that supports the TA/asset Scientific Objectives (SOs) and priorities, and is aligned to Integrated Asset Plan (IAP).
Understand and apply the skills and behaviors of the Hybrid Customer Engagement Model for Medical (H-CEMM) and Strategic Account Management (SAM) while engaging with external stakeholders.
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Drive the integration of AI capabilities with code repositories, CI/CD pipelines, testing platforms, deployment environments, and knowledge platforms to deliver a unified end-to-end product experience.
Establish mechanisms for product effectiveness evaluation, user feedback, and continuous optimization, and support the product’s scale-up from pilot validation to broad adoption.
Bachelor’s degree or above, preferably in Computer Science, Software Engineering, Artificial Intelligence, or related fields.
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Supporting the development and execution of medical strategy by identifying data gaps, educational needs, and opportunities for scientific engagement
Leading and supporting medical education initiatives, including advisory boards, educational programmes, and scientific meetings
Contributing to evidence generation activities, including investigator-initiated studies (IIS) and local research collaborations in alignment with Medical Affairs priorities
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Develop and implement avenues to derive feedback from key experts (i.e. advisory boards, scientific consultations) and proper documentation and dissemination of these engagements
Provide platforms to educate HCPs on new/ emerging clinical data about the appropriate use of DKSH products
Responsible for execution of medical affairs activities and review of promotional material and package inserts
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We are a global, family-owned healthcare company where our people are our priority. Present across 13 markets in Asia-Pacific, here’s why you should join us:
Local Market Expertise, Global Footprint: As a global family-owned company, we value local knowledge and expertise to invigorate the lives of patients, people and partners
Inclusive Flexible Workplace: We are committed to foster a culture of respect and inclusive teamwork to ensure equal opportunities in a flexible workplace
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Collects medical insights and intelligence from regular field interactions; interprets and communicates scientific and related market trends to Medical and Scientific Affairs and cross functional team colleagues.
Attends key national and/or regional scientific meetings and advisory boards as assigned and provides insights of key highlights relevant to the therapeutic area and/or products.
Maintains advanced scientific expertise and understanding of the relevant therapeutic area disease, pre-marketed and approved products.
...