Coordinate and direct all functions of plant operations, including but not limited to: Manufacturing, Engineering, EHS, Quality, Integrated Supply Chain, OpEx, HR, and Finance.
Support the ServiceNow platform's core modules, IT Asset Management (ITAM), Discovery / IT Operations Management (ITOM), and CMDB, to ensure its reliable and effective operation.
Lead Management & Follow-up: Respond to inquiries (phone, internet, walk-in) promptly, manage the CRM system, and follow up with prospective and past customers to secure repeat business.
The executive will provide support to refine the profiling dashboards based on user feedback, refresh with latest datasets and build more dashboards where necessary.