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400+ Csr Jobs in Kuala Lumpur - September 2026 - High Salaries
Showing 492 jobs results for
"csr"
in Kuala Lumpur
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Undisclosed
KL City
- Follow up on unresolved customer issues and ensure cases are resolved within the required service-level agreement (SLA).
- Identify and escalate complex, sensitive, or high-risk customer complaints to supervisors or the relevant teams promptly.
- Coordinate with Operations, Logistics, Commercial, Technical, and other internal teams to facilitate effective issue resolution. ...
Posted
7 days ago
Undisclosed
KL City
- Follow up on enquiries and help convert them into clinic visits
- Coordinate with our clinic teams when patients require further assistance
- Deliver a consistently excellent customer experience ...
Posted
7 days ago
Mas Aero Services Sdn Bhd
MYR2,000 - MYR2,300 Per Month
KL City
- Qualification: Minimum DiplomaKnowledge: Microsoft Office/ ExcelSkills: Communication skills, Handling Complaints
- Key Responsibilities:
- 1) Greet customers and assist with enquiries professionally ...
Posted
8 days ago
Undisclosed
KL City
- Handling and resolving customer complaints proficiently.
- Displaying a high level of quality and professionalism when dealing with customers.
- Assigns or acts on any required customer follow-up in accordance with Call Centre guidelines. ...
Posted
13 days ago
Undisclosed
KL City
- Follow up on customer requests and ensure timely resolution.
- Maintain accurate records of customer interactions and cases.
- Escalate complex issues to the relevant team when required. ...
Posted
14 days ago
Undisclosed
KL City
- Follow up on customer requests and ensure timely resolution.
- Maintain accurate records of customer interactions and cases.
- Escalate complex issues to the relevant team when required. ...
Posted
14 days ago
Undisclosed
KL City
- Maintain high customer satisfaction and service quality.
- Follow company procedures and meet assigned KPIs.
- Fluent in Mandarin & English. ...
Posted
15 days ago
Undisclosed
KL City
- Strong written and verbal communication skills in English, Mandarin; additional languages are an advantage.
- Comfort working in a fast-paced events environment, with flexibility for evenings, weekends, or travel on non major tournaments period.
- Proficiency with common customer service tools, CRM systems, and basic office software. ...
Posted
16 days ago
Undisclosed
KL City
- Escalate complex or unresolved cases to the relevant internal team when required.
- Maintain a professional standard of customer service throughout customer interactions.
- Follow established operational procedures and service standards. ...
Posted
18 days ago
Undisclosed
KL City
- What’s Included:
- 100% Visa Sponsorship
- ️ Flight Ticket ...
Posted
21 days ago
Undisclosed
KL City
- Perform authorized customer servicing transactions post full identity verification, such as updating customer details, issuing servicing instructions or logging system requests.
- Maintain accurate documentation and case notes in CRM systems to ensure a complete and auditable record.
- Ensure all actions comply with CBSM servicing rules, verification standards and data protection requirements. ...
Posted
23 days ago
Customer Service Representative ( September Hiring) Customer Service Representative ( September Hiring)
TSING DIGITAL TECHNOLOGY SDN.BHD.
MYR3,800 - MYR4,000 Per Month
KL City
- Respond promptly and accurately to customer and merchant inquiries while maintaining established service level agreements (SLAs).
- Investigate customer concerns, identify root causes, and provide timely, practical, and customer-focused solutions.
- Escalate complex issues to the appropriate internal teams and ensure proper follow-up until resolution. ...
Posted
6 days ago
Undisclosed
KL City
- Monitor order blocks, missing information, and routine pricing issues and escalate when needed.
- Customer Support
- Manage daily customer inquiries regarding order status, delivery, documentation, or general requests. ...
Posted
24 days ago
Undisclosed
KL City
- Escalate unresolved candidate grievances to designated departments for further investigation.
- To respond to incoming chats/emails/calls within a specified timeframe according to company guidelines.
- To ensure excellent reliability with minimal unplanned absences as per company guidelines. ...
Posted
7 days ago
Undisclosed
KL City
- Monitor order blocks, missing information, and routine pricing issues and escalate when needed.
- Customer Support
- Manage daily customer inquiries regarding order status, delivery, documentation, or general requests. ...
Posted
25 days ago
Undisclosed
KL City
- Monitor order blocks, missing information, and routine pricing issues and escalate when needed.
- Customer Support
- Manage daily customer inquiries regarding order status, delivery, documentation, or general requests. ...
Posted
25 days ago
Undisclosed
KL City
- Take over cases when bot or self-service cannot resolve them
- Apply correct tagging, routing, and documentation
- Flag repeated customer confusion, broken flows, and recurring issues ...
Posted
15 days ago
Undisclosed
KL City
- Document and escalate complex technical issues or feedback to proper operational teams.
- Follow established processes, compliance guidelines, and security protocols.
- Language Proficiency: LPT N1 fluency in Japanese, combined with professional English communication skills. ...
Posted
14 days ago
Undisclosed
KL City
- Investigate and resolve customer issues efficiently.
- Escalate complex cases to the relevant internal teams.
- Maintain accurate records of customer interactions. ...
Posted
22 days ago
Undisclosed
KL City
- • 通过电话、邮件或在线聊天为客户提供专业的服务与支持
- • 处理客户咨询、问题及相关需求
- • 为客户提供准确的信息及有效的解决方案 ...
Posted
5 days ago
Undisclosed
KL City
- Utilize client’s third parties to provide the entitled service.
- Follow detailed instructions as outlined in company documents.
- For service level agreement in jeopardy, follow established escalation rules. ...
Posted
7 days ago
MYR3,300 - MYR4,000 Per Month
KL City
- Identified and escalated priority issues per client specifications.
- Displayed courtesy and strong interpersonal skills with all customer interactions.
- Ensure high levels of customer satisfaction with individual call. ...
Posted
7 days ago
MYR3,300 - MYR4,000 Per Month
KL City
- Displayed courtesy and strong interpersonal skills with all customer interactions.
- Ensure high levels of customer satisfaction with individual call.
- Minimum posses with SPM Passed, Professional Certificates, Diploma, Bachelor Degree and above ...
Posted
7 days ago
Pacific Asiawide Corporation
MYR2,400 - MYR5,000 Per Month
KL City
- Teamwork.
- People engagement and opportunities for advancement.
- Communication and transparency. ...
Posted
7 days ago
Undisclosed
KL City
- Escalate complex cases to the relevant internal teams when necessary.
- Maintain a high standard of customer service and communication.
- Follow established operational procedures and service standards. ...
Posted
18 days ago
Undisclosed
KL City
- Follow up on customer requests and ensure timely resolution.
- Maintain accurate records of customer interactions and cases.
- Escalate complex issues to the relevant teams when required. ...
Posted
14 days ago
Undisclosed
KL City
- Follow up on customer requests and ensure timely resolution.
- Maintain accurate records of customer interactions and cases.
- Escalate complex issues to the relevant team when required. ...
Posted
14 days ago
Undisclosed
KL City
- Sense of responsibility;
- Independent and customer friendly.
- Experienced with Customer Care, internet and hotel industry; ...
Posted
14 days ago
Undisclosed
KL City
- Work closely with an international and multicultural team
- Maintain high-quality service standards
- WE ARE HIRING ...
Posted
6 days ago
Pacific Asiawide Corporation Sdn. Bhd.
MYR2,400 - MYR5,000 Per Month
KL City
- Teamwork.
- People engagement and opportunities for advancement.
- Communication and transparency. ...
Posted
14 days ago
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