Perform all procedures accurately, including following documented call flows, work processes, data entry requirements, and complaint management processes
Demonstrate a strong customer service orientation and take responsibility to ensure customers are satisfied
Provide a high level of professionalism and competent customer service
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The Inside Sales Representative (ISR) is a high-energy, outward-facing role at the heart of CSSB's lead generation engine. The ISR is responsible for identifying, qualifying, and developing new business opportunities by actively monitoring government and corporate procurement portals, engaging with prospective clients, and supporting the Account Management team through the early stages of the sales cycle. This is a single headcount position within the Pre-Sales Team, reporting to the Pre-Sales Manager.
This is an ideal entry point for a driven individual who wants to build a career in B2B technology sales, with exposure to government ICT procurement, enterprise solutions, and Malaysia's public sector market.
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The Inside Sales Representative (ISR) is a high-energy, outward-facing role at the heart of CSSB's lead generation engine. The ISR is responsible for identifying, qualifying, and developing new business opportunities by actively monitoring government and corporate procurement portals, engaging with prospective clients, and supporting the Account Management team through the early stages of the sales cycle. This is a single headcount position within the Pre-Sales Team, reporting to the Pre-Sales Manager.
This is an ideal entry point for a driven individual who wants to build a career in B2B technology sales, with exposure to government ICT procurement, enterprise solutions, and Malaysia's public sector market.
...
Project Coordination: Coordinate with structural engineers, MEP teams, and clients, ensuring structural and architectural elements integrate seamlessly.
Scheduling and Planning: Develop and manage site timelines, lookahead schedules, and project milestones to ensure timely delivery.
Quality and Safety: Monitor site safety regulations (such as JKKP/DOSH) and enforce quality assurance to reduce risks.
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Project Coordination: Coordinate with structural engineers, MEP teams, and clients, ensuring structural and architectural elements integrate seamlessly.
Scheduling and Planning: Develop and manage site timelines, lookahead schedules, and project milestones to ensure timely delivery.
Quality and Safety: Monitor site safety regulations (such as JKKP/DOSH) and enforce quality assurance to reduce risks.
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