Mandarin Language Proficiency
Fresh Graduate
Customer Service
Customer Support
Customer Care
Multitasking
active listening
English Language
communication skills
fresh graduate
Proactive Communication: Communicate proactively with customers and internal teams via email, providing updates and resolving inquiries professionally.
Confidentiality: Safeguard sensitive customer and company information at all times.
Continuous Improvement: Participate in identifying and implementing process improvements through the Continuous Improvement initiative.
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Provide differentiated operational support through NI’s business model (Tiering) throughout the sales and post-sales cycle.
Provide optimal customer experience (internal and external) by following internal processes and standard operating procedures consistently and accurately using tools like Oracle, SFDC, Outlook, and other internal business applications.
Timely follow-up with customers on pending actions to support their needs through multiple phone, email, and chat channels.
...
Provide differentiated operational support through NI’s business model (Tiering) throughout the sales and post-sales cycle.
Provide optimal customer experience (internal and external) by following internal processes and standard operating procedures consistently and accurately using tools like Oracle, SFDC, Outlook, and other internal business applications.
Timely follow-up with customers on pending actions to support their needs through multiple phone, email, and chat channels.
...
Provide differentiated operational support through NI’s business model (Tiering) throughout the sales and post-sales cycle.
Provide optimal customer experience (internal and external) by following internal processes and standard operating procedures consistently and accurately using tools like Oracle, SFDC, Outlook, and other internal business applications.
Timely follow-up with customers on pending actions to support their needs through multiple phone, email, and chat channels.
...
Provides training to Manufacturing Engineering Technicians and Manufacturing Engineering Assistants in subjects such as equipment maintenance and repair; machine programming and optimization; and part-data (PD) file creation.
Interfaces with Line Supervisors, Machine Support Manager, and Manufacturing Engineers to determine corrective actions needed to optimize machine efficiency and effectiveness (yields). Creates, documents and implements procedures that ensure continued operational excellence throughout the plant(s).
As required, provides expertise and direction to Manufacturing Engineering Technicians and Machine Support Technicians on machine adjustments, repairs or other demand-maintenance activities.
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Recommend changes to working processes and conditions to ensure that all employees have a safe and healthy working environment and that the organisation complies with all current and future regulations and laws, and the organisation's safety policies and standards.
Maintain and analyse records of workplace injuries, illness, and absences to identify areas of concern.
Educate and train the organisation's workforce on health and safety to ensure that they understand and comply with the organisation's health and safety policies and standards.
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Support all global training programs specific to their customer by development and implementation of specialized training sessions for all applicable functions.
Develop appropriate systems for document storage, access and review pertaining to global customer accounts.
Review all supplies, internal, and customer discrepancies, coordinate and track the effectiveness of corrective/proactive action efforts.
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Provides training to Manufacturing Engineering Technicians and Manufacturing Engineering Assistants in subjects such as equipment maintenance and repair; machine programming and optimization; and part-data (PD) file creation.
Interfaces with Line Supervisors, Machine Support Manager, and Manufacturing Engineers to determine corrective actions needed to optimize machine efficiency and effectiveness (yields). Creates, documents and implements procedures that ensure continued operational excellence throughout the plant(s).
As required, provides expertise and direction to Manufacturing Engineering Technicians and Machine Support Technicians on machine adjustments, repairs or other demand-maintenance activities.
...
Provides training to Manufacturing Engineering Technicians and Manufacturing Engineering Assistants in subjects such as equipment maintenance and repair; machine programming and optimization; and part-data (PD) file creation.
Interfaces with Line Supervisors, Machine Support Manager, and Manufacturing Engineers to determine corrective actions needed to optimize machine efficiency and effectiveness (yields). Creates, documents and implements procedures that ensure continued operational excellence throughout the plant(s).
As required, provides expertise and direction to Manufacturing Engineering Technicians and Machine Support Technicians on machine adjustments, repairs or other demand-maintenance activities.
...
Develop and deliver compelling sales presentations and proposals tailored to the needs of customers in the semiconductor and electronics industries.
Negotiate and close new business deals within the semiconductor and electronics sectors.
Develop and execute marketing campaigns to generate leads and build brand awareness specifically within the semiconductor and electronics industries.
...
Develop and deliver compelling sales presentations and proposals tailored to the needs of customers in the semiconductor and electronics industries.
Negotiate and close new business deals within the semiconductor and electronics sectors.
Develop and execute marketing campaigns to generate leads and build brand awareness specifically within the semiconductor and electronics industries.
...