What You'll Do: ️ Design, develop, and maintain CRM solutions based on business requirements Integrate CRM systems with other enterprise applications and data sources. Optimize system performance and troubleshoot technical issues Analyze user needs and recommend enhancements or new features. Ensure security best practices are followed within the CRM ecosystem. Document processes, customizations, and workflows clearly. Collaborate closely with cross-functional teams for seamless implementations.
What You'll Do: ️ Design, develop, and maintain CRM solutions based on business requirements Integrate CRM systems with other enterprise applications and data sources. Optimize system performance and troubleshoot technical issues Analyze user needs and recommend enhancements or new features. Ensure security best practices are followed within the CRM ecosystem. Document processes, customizations, and workflows clearly. Collaborate closely with cross-functional teams for seamless implementations.
Guide the analytics team in developing robust weekly and monthly reporting frameworks that measure and clearly demonstrate the effectiveness of CRM communications.
You ensure customers pay within agreed payment terms, contacting sales team and customer on collection activities if vital as per company’s debt collection procedure
Ensures that required essential documents are complete and in place, according to ICH-GCP and applicable regulations. Conducts on-site file reviews as per project specifications.