Attended to all RFQs activities and ensure timely submission and quote win.
Responsible and coordinate of all NPIs or program transfer or Setup. Responsible for tracking and monitoring the program on track (APQP) and kick start on time.
Responsible for meeting the committed revenue by customers and providing a daily output tracker, weekly shipment, monthly, and quarterly forecast. Monitoring customer actual pulling vs forecast and support customer pull in and push out request with strategic manner. Ensure meeting the OTD. Ensure no customer complains due shipping, commercial documentation & labelling.
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Monitor daily test performance, identify potential delivery risks, and work with Production to implement recovery plans.
Support system time requests for test program development, validation, and debugging activities, while proactively informing customers of any potential delivery impact.
Manage test capacity and resource allocation in line with production schedules.
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Identify business opportunities within the territory and develop targeted action plans to maximize sales potential and grow market share
Build and maintain strong, professional relationships with Healthcare Professionals (HCPs), pharmacists, and key decision-makers to foster long-term partnership and loyalty
Deliver compelling product presentations, demonstrations, and value-based selling messages that effectively communicate product benefits to healthcare audiences
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Attend to customer requests and appeals on credit related matters within the SLA, and provide basic advise and service to meet customers’ needs.
Manage the MFRS9 related matters (assessment, etc. in relation to their portfolio).
Co-monitor with BDM, Attend to customer requests and appeals on credit related matters within the SLA, and provide basic advise and services to meet customers’ needs.
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Develop and maintain productive business relationship with all prospects, partners, and clients, not limited to attending and responding to customer complaints, correspondence mail and phone enquiries professionally and timely.
Work closely with the marketing team to develop sales collateral for target market.
Manage the overall sales administrations such as loan application, SPA signing, issue letters and reminders;
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Managing budgets: The manager is responsible for budgeting, resource allocation, and performance evaluation to ensure the hospital operates efficiently.
Improving operational efficiency: This involves identifying bottlenecks, inefficiencies, and redundancies and implementing solutions to optimize workflows.
Ensuring quality patient care: The manager creates an environment that supports high-quality care and safety, ensuring that all services are delivered in a timely and cost-effective manner.
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