Consultative Selling: Conduct on-site inspections and client visits to assess needs, deliver presentations and propose tailored make solutions.
Customer Experience: Act as the primary point of contact for new accounts; urgently resolve client complaints and handle customer’s’ queries in accordance with company policy.
Sales Administration: Manage day-to-day administrative sales workflows, including drafting proposals, executing service agreements and maintaining the system.
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Oversee the entire customer experience, managing the end-to-end customer journey to ensure satisfaction and foster loyalty
Bachelor’s Degree in any major
Leadership experience in Sales & Marketing/Business Development/Business Operations (experience in an English course/educational/start-up environment is advantageous)
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Ensure project have requirements documented and agreed to ensure that project activity meet agreed project objectives.
To ensure project resources have the correct toolsets and processes in place and that all relevant staff are trained and equipped to deliver successfully.
Prepare reports and technical documents to present solar design/ feasibility finding.
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Experience in operation skill of Control Panels, e.g. Membrane Filter Panel, Crystallizer Tank Panel, Chiller Control Panel, MCC Panel etc.
Familiarize of operation skills of plant equipment, e.g. control valves, pumps, motors etc and related storage tanks, oil storage tank transfer & plant and process trouble-shooting skills
Leadership skill in order to train and guide subordinates to perform to the best together with communication skill within subordinate and superior
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Attended to all RFQs activities and ensure timely submission and quote win.
Responsible and coordinate of all NPIs or program transfer or Setup. Responsible for tracking and monitoring the program on track (APQP) and kick start on time.
Responsible for meeting the committed revenue by customers and providing a daily output tracker, weekly shipment, monthly, and quarterly forecast. Monitoring customer actual pulling vs forecast and support customer pull in and push out request with strategic manner. Ensure meeting the OTD. Ensure no customer complains due shipping, commercial documentation & labelling.
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Monitor daily test performance, identify potential delivery risks, and work with Production to implement recovery plans.
Support system time requests for test program development, validation, and debugging activities, while proactively informing customers of any potential delivery impact.
Manage test capacity and resource allocation in line with production schedules.
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Identify business opportunities within the territory and develop targeted action plans to maximize sales potential and grow market share
Build and maintain strong, professional relationships with Healthcare Professionals (HCPs), pharmacists, and key decision-makers to foster long-term partnership and loyalty
Deliver compelling product presentations, demonstrations, and value-based selling messages that effectively communicate product benefits to healthcare audiences
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