Manage the editorial workflow from manuscript submission to final publication, coordinating with design, production, and marketing teams to meet deadlines.
Conduct thorough proofreading of all published materials to eliminate errors and ensure a polished final product.
Research and identify new trends and opportunities in educational publishing to contribute to the development of new book and teaching aid concepts.
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Monitor content analytics and make data-driven improvements
Stay updated with the latest social media trends and best practices
We are looking for a creative and confident Content Creator to develop engaging content and enhance the company's online presence and brand visibility across social media channels.
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Coordinate with talents and KOCs: Source, schedule, and communicate with influencers, models, and key opinion customers to participate in content production.
Manage photography and video production: Conduct shoots and edit materials to ensure high-quality, on-brand visuals for marketing use.
Support marketing campaigns: Prepare and deliver content to support ongoing digital marketing initiatives across multiple platforms.
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Follow up with customers to understand their needs, provide suitable product recommendations, and enhance overall customer experience.
Manage customer records and support CRM database updates to ensure accurate customer information for follow-up activities.
Support the planning and execution of online and offline member activities, including Member Days, VIP events, customer appreciation events, and customer engagement activities.
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customer engagement
or membership management are preferred.
and after-sales service is preferred.
Able to communicate and write in basic English and Chinese.
Possess strong problem-solving skills with a customer-focused mindset and empathy.