300+ Contact Centre Jobs - September 2026 - High Salaries

Showing 362 jobs results for "contact centre"
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Singapore

  • Handle any other hotline administrative functions such as handling of emails, referral requests and emergency activation
  • Coordinate and liaise with other departments in the institutions to ensure requests are followed up and resolved
  • Minimum Diploma in any discipline. (Fresh graduates are welcomed) ...
Posted
21 days ago
  • Makes outbound call to customers for follow-up cases.
  • Executes empowerment guidelines.
  • Provides advice to Customer Service Representatives (CSR) on handling customer enquiries. ...
Posted
25 days ago

Singapore

  • - Coordinate and liaise with relevant stakeholders to ensure issues/queries are followed up and resolved.
  • - Enter details of all the interactions accurately in the designated interaction management system.
  • - Maintain good soft skills throughout their interactions with Ptcp or MoP ...
Posted
a month ago

Singapore

  • Send appointment reminders and follow-up communications
  • Maintain accurate patient records in the hospital appointment system
  • Document all patient interactions in the CRM system ...
Posted
17 days ago

Singapore

  • Collaborating with stakeholders to gather requirements, assess current infrastructure and applications, and propose effective migration and modernization strategies
  • Acting as a trusted advisor to customers on industry trends, architecture best practices, and emerging technologies
  • Providing technical guidance and troubleshooting support throughout project delivery ...
Posted
4 days ago

Singapore

  • Coordinate with relevant departments to follow up on enquiries and facilitate timely resolution.
  • Handle sensitive or challenging interactions calmly, professionally, and with empathy.
  • Navigate multiple systems simultaneously while managing customer interactions efficiently. ...
Posted
4 days ago

Singapore

  • Coordinate with relevant departments to follow up on enquiries and facilitate timely resolution.
  • Handle sensitive or challenging interactions calmly, professionally, and with empathy.
  • Navigate multiple systems simultaneously while managing customer interactions efficiently. ...
Posted
4 days ago

Singapore

  • Handle any other hotline administrative functions such as handling of emails, referral requests and emergency activation
  • Coordinate and liaise with other departments in the institutions to ensure requests are followed up and resolved
  • Minimum Diploma in any discipline. (Fresh graduates are welcomed) ...
Posted
19 days ago

Singapore

  • Handle any other hotline administrative functions such as handling of emails, referral requests and emergency activation
  • Coordinate and liaise with other departments in the institutions to ensure requests are followed up and resolved
  • Minimum Diploma in any discipline. (Fresh graduates are welcomed) ...
Posted
19 days ago

KL City

  • Strong career support in an international environment
  • Great culture and colleagues
  • Multifarious benefit program
Posted
a month ago

KL City

  • Strong career support in an international environment
  • Great culture and colleagues
  • Multifarious benefit program
Posted
a month ago

Singapore

  • Scale Singapore’s model into a regional framework across markets (Malaysia, Hong Kong & Indonesia).
  • Anticipate and navigate regulatory, cultural, and operational complexities across geographies.
  • Align regional stakeholders to ensure adoption and consistent delivery. ...
Posted
a month ago

Singapore

  • Handle any other hotline administrative functions such as handling of emails, referral requests and emergency activation
  • Coordinate and liaise with other departments in the institutions to ensure requests are followed up and resolved
  • Minimum Diploma in any discipline. ...
Posted
20 days ago

Singapore

  • Handle any other hotline administrative functions such as handling of emails, referral requests and emergency activation
  • Coordinate and liaise with other departments in the institutions to ensure requests are followed up and resolved
  • Minimum Diploma in any discipline. ...
Posted
20 days ago

Singapore

  • Handle any other hotline administrative functions such as handling of emails, referral requests and emergency activation
  • Coordinate and liaise with other departments in the institutions to ensure requests are followed up and resolved
  • Minimum Diploma in any discipline. ...
Posted
20 days ago

Singapore

  • Handle any other hotline administrative functions such as handling of emails, referral requests and emergency activation
  • Coordinate and liaise with other departments in the institutions to ensure requests are followed up and resolved
  • Minimum Diploma in any discipline. ...
Posted
20 days ago

Singapore

  • Conduct training sessions to ensure accurate and effective flow of relevant information across different stakeholders. This includes preparation of training materials and conducting assessments (e.g. mystery shopping, audits) to measure communication effectiveness and service quality.
  • Collaborate with different stakeholders to refine operational workflows and enhance citizen experience through data-informed insights.
  • Collaborate with the Team Leader to oversee the performance of outsourced vendor, ensuring efficient daily operations (e.g. handling of escalated cases, feedback investigations) and alignment with service level agreements (SLAs) and MOHH standards. ...
Posted
20 days ago

Singapore

  • To adhere to professional standards of behaviour & conduct when dealing with customers & fellow CSOs.
  • Flexibility in work deployment when business needs arise
  • Support and protect the company brand by creating positive discussions in the social media community and to ensure message consistency across the different online platforms ...
Posted
7 days ago

Singapore

  • • Enter details of all the interactions accurately in the designated interaction management system.
  • • Maintain good soft skills throughout their interactions with Ptcp or MoP.
  • • Follow up on cases that have been forwarded to POCs/external stake holders and ensure that resolution is being provided to MoP. ...
Posted
a month ago

Singapore

  • Deliver excellent customer service by applying strong communication skills to enhance satisfaction and promote a customer-centric experience.
  • Identify opportunities to deepen customer relationships through appropriate cross-selling, upselling, and promotion of digital/ self-service banking.
  • Capture and share customer feedback with relevant stakeholders to improve processes, service quality, and overall customer experience. ...
Posted
10 days ago

Singapore

  • Handle escalated calls by new team members and outsourced contact centre
  • Execute outgoing calls to contact new customers or follow-up with existing customers
  • Job Description: ...
Posted
8 days ago

KL City

  • Facilitate deployment of new processes and sustainment requirements and mitigate disruption to organization systems
  • Monitor the overall project progress and deliverables in meeting targets and datelines
  • Initiate system related projects to enhance the effectiveness of work processes. ...
Posted
11 days ago

Singapore

Posted
21 days ago

Malaysia

  • Facilitate deployment of new processes and sustainment requirements and mitigate disruption to organization systems
  • Monitor the overall project progress and deliverables in meeting targets and datelines
  • Initiate system related projects to enhance the effectiveness of work processes. ...
Posted
11 days ago

Singapore

  • Handle any other hotline administrative functions such as handling of emails, referral requests and emergency activation
  • Coordinate and liaise with other departments in the institutions to ensure requests are followed up and resolved
  • Minimum Diploma in any discipline. (Fresh graduates are welcomed) ...
Posted
21 days ago

KL City

  • Facilitate deployment of new processes and sustainment requirements and mitigate disruption to organization systems
  • Monitor the overall project progress and deliverables in meeting targets and datelines
  • Initiate system related projects to enhance the effectiveness of work processes. ...
Posted
13 days ago

Singapore

  • Service-oriented, confident and have a passion for helping others
  • Good communication and interpersonal skills
  • Skilled in utilizing and navigating digital communication systems and platform with strong technological proficiency ...
Posted
13 days ago